Unfortunately my experience at this dental practice was not as positive as SarahT's. I'm not sure if it has been renamed or is also known as Aspire Dental Care, but as it's in the same location as Confident Dental Care I am assuming it is the same place. Aspire Dental Care supposedly specialise in aesthetic dentistry but you could have fooled me as my dentist seemed to have no interest in aesthetics whatsoever.
I made the appointment as I had an ever so slight chip in my front tooth, and since a trip to the dentist was long overdue I thought it was time to get it all sorted out. After checking out their website, Aspire looked impressive, I didnt think too much into it as I thought how hard can it be to fix such a small chip, they must get it all the time. So I picked up the phone to call them which is where it all went downhill. For some reason, they wouldn't tell me over the phone if my appointment was private or NHS and said it would be explained to me once I got there, which I knew was just a way to get me to come in and have the appointment privately. As I was in a rush I took my chances and booked the appointment anyway. I had to pay a deposit of 20 pounds which I didnt have a problem with.
Once I walked in, everyone seemed friendly enough, however the dentist then came outside and proceeded to tell me that I looked about 12 years old. I am 22. I thought that comment was completely unecessary and out of context. Anyway, ignoring that, I went into the dentist chair with a smile and ignored it. I was yet to be told if this was an NHS appointment or not, how much the appointment was going to cost or any details of payment at all.
Once I was in the dentist chair I had to stop him half way through his check up to ask him about costs where he merely mumbled, 'I have no NHS space left so this is private'. I had to persue even more to find out how much all of this was going to cost. I thought their prices were fair, not too expensive, however after the shoddy job the dentist did I now understand why.
Once he filled in the chip he claimed he had finished and I had a look in the mirror. He had somehow managed to not only fill in my slightly chipped tooth but also re-shape the entire tooth. So now I was left with a mis-shaped front tooth which looked asymmetrical and utterly ridiculous. When I complained, he acted as though I was being fussy and claimed that it looked fine and that if in a few days I still wanted it changed I could come back. I almost had to point blank refuse to leave the practice until he shaped it in a way that was happy with. After his fifth try I was finally somewhat satisfied with the result, and he practically pushed me out of the chair without even having smoothed over my tooth or anything. So now my tooth has a really rough consistency, almost like sandpaper, with lots of dents as it has not been smoothed over at all. How he managed to mess up such a small job is beyond me.
I left the practice fuming, he seemed desperate to get rid of me as he realised I was not going to simply accept his shoddy work with a fake smile on my face. He then proceeded to repeat himself and say 'we can fix it the next time you come in', knowing full well that I am never going to step foot in that place again. read more
