As a recent expat in the process of getting our flat together, I'll admit I had some trepidation coming to Conforama after seeing a bunch of negative posts on Google... and the only Yelp review was seven years old. But life is an adventure, and I wanted to see that part of Badalona anyway.
I'm only quasi-fluent in Español, and the sales clerk quickly handed us off to a young lady that was somewhat conversant in English, so together we could be pretty specific about what we were looking for. Mind you, my wife and I had an unfettered half hour first to look and browse before asking for help; I much prefer this to being smothered by salespeople as you first walk in the door!
We'd spotted a recliner sofa that we liked - A LOT - and was about € 400,00 less than a similar sofa we'd seen elsewhere. (I'm a fan of saving € 400,00 whenever I can.) Once we'd asked for help, we were told about the microfiber it was made of (cleans up with WATER, no soaps needed!) and about the 5 year warranty on the reclining features, 10 years on the fabric. Nice! Delivery and setup (on our 14th-floor flat) was only € 25,00. So...
Here's where the Google reviews had us a bit alarmed. Many said that the delivery was taking months, the merchandise was damaged, etc. We had NO PROBLEMS at all with either. They called to schedule a delivery (within days of purchase) and were prompt on the agreed-upon morning. They assembled it in fewer than 10 minutes (after having lugged it up the stairs - it wouldn't fit in the elevator!) They took a photo of the finished product and left. Then we got a call to find out if we were pleased with the delivery and setup, as well as with the sofa.
Today we're in search of some more furnishings for our place. We're heading to Conforama first! read more