I don't even know where to start with this practice. Most of the staff that Dr Polio has needs to…read morefired, does that sum it up? He is a decent GI doctor, however, his staff makes him lose any credibility he may have. From the check in receptionist all the way to billing department, there are major problems here. I have continued to receive bills from this office all because they will not update my record to reflect the correct referring provider. If that isn't enough, after having an ultrasound done the medical asst insisted that they had not received results almost a week later when the facility assured me that they were completed and faxed the same day I had it done. The final nail in the coffin occurred when I found out I was expecting and a physician asst by the name of Stephanie asked rather callously,"So you are going to keep the baby?!" Someone should re coach every single member of this staff on the correct way to run a medical practice. I'm so glad I don't go there any longer. I would not recommend him.

Wish I could give negative stars. This place has no respect for the patient if they have someone…read morein the room with them. The PA Audrey completely ignored me throughout the appointment, and addressed everything to the person that was with me, treating me like I was a moron/did not understand what is going on. To this day, I am still having major problems, and am being ignored, never bothered to call me, and waiting for a week for a check in. Will not go back to have colonoscopy/endoscopy. The office staff does not have any respect.

Connecticut GI was wonderful to deal with. They were so kind and professional from the beginning…read moreto the end. Starting with the greeting when you walk in to a warm blanket and kind and reassuring nurses and doctor.

I have received nothing but top-notch, expert care from my GI doctor at CT GI. My doctor handles…read moreextraordinarily complex cases and he is proficient, excellent at what he does, and I am very happy with the care that I've received from him. A+++ I will admit that it sometimes takes time to get through, but every single message that I've sent to him (or staff) through the portal gets promptly answered. Staff have worked diligently with insurance companies to cover meds, etc.

The front desk is extremely rude and unfriendly. Was asking simple questions and was being talked…read moredown to when just asking for information. She slammed the phone down when hanging up and i was nothing but kind to her.