Apparently, they have so much business they can treat business customers with contempt.read more

We have tried several shuttle services in Rochester MN and Star is BY FAR the best. Other shuttles…read morehave left us stranded, or overpacked their vehicles - we did not want to take a risk with international VIPs coming in to visit Mayo. Booking with Star, I got regular updates on where the shuttle was, when the passengers were picked up, and when they were dropped off at their hotel - a great comfort as I live out of state. It was easy to book and arrange for a direct bill (instead of booking on a personal credit card); Hank worked with us to organize our reservations and was helpful and courteous. From now on, we will ONLY book with Star!

Although usually make my own travel arrangements was having conflicting information so called…read moreAdler's and Marcy had everything arranged to perfection within minutes. They listen to what you want and take suggestions for places to stay or eat if you are familiar with the locale. Will only use Adler's now for future trips I or my family make! Thanks for a great trip.

They have great employee's. We have had fun on both trips. Signed up for New York next year!read more

Unfortunately, this is a situation where I wish we could give negative stars. We had a trip booked,…read morebut ended up with an emergency situation and needed to cancel. The owners were unhelpful and very rude. We didn't go to go on the trip and lost the entire cost. Buyer beware.

The drivers are very informative, gave great advice for scheduling rides. The dispatchers make sure…read morethere is plenty of time for the drive and check if you need a return ride. All the rates and cost were given up front. No surprises and I didn't have to drive, or pay for parking.

Signs are confusing.. it says baggage claim on the right but you can't turn right and have to go…read moreleft.. then baggage claim board says no terminal for the luggage.. we' had the TSA guy tell us where to go. The family bathroom was disgusting. I did take my phone in it was that bad and decided to wait to get to the hotel. Friendly staff but they need to work on signage

Years ago, I had two phone interviews with two different folks for a position at IBM in Rochester,…read moreMN. I did well that I got an in-person interview. The company paid for my logging, car rental, and flights between Winnipeg (YWG) and Rochester (RST), through Minneapolis-Saint Paul (MSP). I flew in late at night. Both flights were on time. It's quite the size change between the three airports. MSP Terminal 1 is perhaps twice the size of YWG. RST is maybe a third of YWG. RST is a small airport. It has two runways. Delta and American Airlines fly out of it, with the occasional Sun Country flight here and there. Why is it an international airport? It's due to the Mayo Clinic roughly 10 km north of this airport. It's considered a hub for Mayo Clinic MedAir. Dignitaries would often fly into RST to get care at the Mayo Clinic when I was a resident of Rochester. RST is barely in Rochester. It's next door to Stewartville, which is a rather small city. These days, the latter city is famous for Jimmy's salad dressings and dips. I remember trying to drive northbound for the first time from the airport to the north end of Rochester. It was pitch-black. I had high beams on my rental car all the way until I finally had street lights on highway 63. I recently returned to this airport to check it out. It is nicer than when I was a resident of Rochester. There are clear signs indicating where to go to check in to a flight (ticketing) and where baggage claim was. I remember flying home to Winnipeg after the interview. There was a roof leak at the terminal. There was a huge bucket sitting on the carpeted floor. I am hoping that the roof has been fixed. It's one of the lasting impressions that I have of this airport. Parking remains cheap. It's a $60 maximum parking for a week. The daily maximum is $10. I last parked here over the Christmas holidays eons ago. I returned on New Year's Day to a ton of snow on my car and took some time to clear it off. Good times! For car rentals, you get Avis, Budget, Enterprise, and National. There was clear labelling to fetch your car from the rental parking lot. I remember clearing security quickly. It's an advantage flying out of a small airport. It feels more efficient dealing with a smaller set of travellers. I don't recall ever getting any food or drinks when I flew out of RST. I don't think there's a major eatery. It doesn't matter. There has been more development in the area, from hotels to eateries. You'd probably do better getting food nearby before flying out. It was nice to drop by and see this airport again. I did a lot of reminiscing. It's definitely a much improved airport since I was last here as a traveller who resided in Rochester. (164)

This is a great roadside motel adjacent to many other national franchise hotels. This is a family…read moreowned business. The husband was working the front desk. His wife is an interior designer, and her work shows in beautiful lobby and guest rooms. The bed and linens are clean and comfortable. The bathroom is very attractive and looks high end. Rooms have a fridge and microwave, too. The price was great for a great location and comfortable room. Perfect for any traveler.

First impression from the street is its a clean quaint old style roadside motel. The man that…read moregreeted us was very nice and pleasant. Check-in was simple. Office is stocked with many brochures and information about the shuttle to the hospital. Access to the room was easy. Parking very convenient. Upon entering the room it was another story. The room was dark. Inadequate lighting. Bathroom was way too dim. Area where the closet cabinet was had no apparent light switch or working light. Old ceiling tiles showed evidence of water leaks and the room smelled. To me it was musty, like a laundry basket full of sweaty clothes that sat too long. Not pleased about that. The bathroom was clean, bed seemed to be clean and fresh. Furniture is old with worn places on the edges. Carpet worn and frayed at bathroom doorway. So far this is where we are at for now. Just arrived. Worrying because we booked this room for a week. At least they have shuttle access to the Mayo Clinic. Good access to the main street. Not giving this hotel/motel a very high rating. There is even a question as to billing. Their paperwork states room rate about $45 per night. We booked for 5 days and the cost is over $320 so something isn't adding up. We will check on that.

Easy and quick, Sam was very friendly and helpful! Would use every time I'm in Rochesterread more

Moldy and dirty bathtub. Badly stained sticky carpet…read more Awkward valet parking Friendly helpful staff Location close to Mayo We won't stay there again.

I like the digital key feature. The staff is friendly, and the proximity to Mayo and restaurants is…read moreimportant to me.