I was referred by my ENT to Dr. Marc Eisen. The care was first class. Susan Rostron, Dr of…read moreAudiology performed the most complete hearing exam/test I had since entering the USAF over 27 years ago. The office staff, Lesley, checkin was flawless, quick and pleasant. Dr Eisen and his medical assistant Towana were thorough, knowledgeable and precise in the diagnosis. A superb run medical practice! Highly Recommend Ear Specialty Group based on the utmost professionalism displayed. A 9/11 First Responder.

From the owner: Dr. Marc Eisen is a neurotologist specializing in diagnosis and treatment of hearing loss,…read moredizziness, balance disorders and ear disease. Our team of specialists focus exclusively on the ear. Our mission is to connect you with an interdisciplinary team of professionals. We pride ourselves on the superior level of care we provide our patients; combining the latest technology with the expertise of our physicians, doctors of audiology, and vestibular therapists.

Are you kidding me... 1.5 stars max????? My PCP sent a…read morereferral to Hartford healthcare . Received a call from a "Susan", no last name. Called back numerous times only to get through to the answering service after waiting for 10 minutes. Always, always do your research on these healthcare providers Never saw one and a half star overall review on a medical service . 90% of the reviews are one star reviews . Please don't waste your time and get over burdened with stress .

i can only recommend you go elsewhere. i found a significant lack of professionalism, no…read moreempathy, no compassion, no expertise and an inability to adjust to rapid changing situations. In general i find the lack of quality care in Torrington CT pervasive. Go elsewhere

Simply fantastic. Great care and friendly staff and Doctor. Highly recommended. My othet surgery…read morewill b easy

I recommend Hartfofd Eye Surgery wholeheartedly. Dr Chin is my surgeon; he removed a cataract in…read moremy left eye in November, and today I return for my left eye! Dr. Chin is wonderful, gentle, and respectful, as well as patient. I have only had excellent experiences there, thus I givE a 5 review.

Went to him for a deviated septum and chronic sinusitis back in 2016. Do not recommend. He rushes…read morethrough the process, gets frustrated easily by questions and generally doesn't care about his patients. He is quick to want to cut into people as there is money involved in the surgery for him. After the surgery he will wash his hands with you too and treat you like garbage. At the post surgery check up I was crying in his office from the pain of the surgery and he just walked away and left me there. I was devastated. I have a history of migraines that were exacerbated by the post surgery swelling. If I could give zero stars I would.

I saw Dr. stock today. I see him once a year for ear wax cleaned out. Today I saw him for an itchy…read moreear and he asked me if I put Q-tips in my ear and I said ye cause I need to get some liquid in the ear for the itch. He talked to me like I was a child, He said " how many times have I told u not to put Q!-tips in ur ear? Then he asked me if I got my vaccine yet and I said no, I'm not putting thaat poison in my body. He exploded. POISON HE SAID. AND I SAID YES. ro many people are sick from it or dying. He got such an attitude towards me and never looked me in the eye again. He did what he had to do and said I wont talk to u about Q-tips or the vaccine again cause I know u dont want to hear it. He said ur all set. Goodbye and walked out the room. What business is it of his what I do??? Some nerve, he lost me for a customer.

Referred me to a Mohs surgeon who went on to make Frankenstein out of my face. Then when I went…read moreback to show him, he was a FULL HOUR late seeing me for my appointment. It may have been longer had I stayed, but I left after an hours and didn't end up seeing him ever again. If I could give zero stars, I would.

I read the reviews about the staff being unfriendly and I have to disagree!! They were extremely…read morepleasant. My one complaint is that I was on time and they took my son 1hr and 10 min late. I got there and the room was full...I was hoping there were more than1 doctor but no such luck. He appears to book every 10 minutes but I'm not sure. I heard someone mention being his 3:30 then another 3:40. Either way we waited over an hour. Once I met the doctor he seemed to know his stuff he did not rush us and I liked him. I do not believe I need to go back...if my sons condition gets better there is no need and if it doesn't I will go elsewhere.

I chose velocity because it was close to my home and family members had had good experiences there…read more Upon entering the receptionist was very nice. The wait was not long.. we were brought into the room and the young lady proceeded to take my blood pressure with an automatic blood pressure machine. I explained to her that I have a problem with those because they push up too high and it bulges the veins in my hand, and I have a tendency for bleeding under the skin in my hand because the veins pop so if it goes too high, we need to see another option. So she wasn't happy after a few times and my veins were swelling so I told her please stop and she said well then she'll have to take it manually and I said that's fine thank you. Next, I wait a couple minutes and a lady comes in. She doesn't take my blood pressure. She doesn't check my temperature. She doesn't check anything. And she says what what can I do for you. So I tell her that over the last couple weeks I've been very sick. I had a virus with a lot of coughing and everything and now I'm sick again and that I have very bad pains in the back of my right lung so she said so what can we do for you. So I tell her that I would like something maybe a medicine for my nebulizer and I'm spitting up green and yellow and I really feel like I don't know what's going on, but I really feel like the pain is so bad in my back, I need a chest x-ray to find out just what the pain is from. So she checks the back with the stethoscope and says I don't hear anything so your lungs are clear. So I tell her I'm having trouble breathing. I'm coughing a lot and I'm really concerned about that and also something is just not right because I can't seem to get well. She says well there's nothing wrong with your lungs. It's clear so I'm not giving you a xray. She walks out comes back with a prescription saying she's gonna give me a low-dose albuterol for nebulizer some prescription for cough syrup and a prescription for anabiotic azithromycin. So I asked her is that anabiotic OK to take with a heart problem because I've had other antibiotics that have upset my heart as I have a fib and a couple other issues. So she tells me that all antibiotics are safe with all heart problems and if I have a problem with that I can call my doctor and ask him. And she leaves the room when I pick up the prescriptions the two cough syrups that she prescribed were $60 and $80 respectively and my insurance doesn't cover them. My grandson was with me the whole time shaking his head. He said they have never seen her before. They have always seen a male doctor. A couple days later my grandson takes his wife to same place thinking their regular person will be there. She ended up with the same person as me with a very similar experience. She can do her own review but two days later she goes to UConn ER and was tested for Covid and the flue had chest X-rays and intravenous for dehydration. Also a different protocol. She tested positive for flu. Since we live in the same house I am assuming I would have tested the same if I were tested. I am 71 with comobilities and can say this is not the place to go if you really need help. I would also like to suggest that this person that saw both myself and my grand daughter go back to school and be retrained or maybe she is the wrong line of work or maybe she had a bad week. I don't know but neither of us will be returning.

I had an emergency and this was the only place open within the area. I echo the same safety…read moreconcerns as some of the other reviewers. Upon entering, the sanitizer was facing the receptionist behind the glass. None for the patients. We are sharing clipboards and pens, without having hand sanitizer available to us-nor was any of it wiped down in between. That's my first concern. My second concern was the fact that I HAD to pay up front, without being able to submit to the insurance company. I have an HSA, so the expenses are submitted to my insurance, and I pay everything towards my deductible. So if I am billed again, I will expect my payment will be applied towards my deductible. Third concern; it was 53 degrees outside when I arrived. The A/C was on INSIDE, and all the employees had coats on??? Lastly, I left with instructions to go purchase my own brace and take ibuprofen. So I hobbled out of there feeling just as injured as upon my arrival. There are postings all over the facility asking to comment on yelp or Facebook if you're Happy! If you're Not Happy-call the office manager. If you're afraid of negative feedback, maybe do something about it rather than publicly argue back with the reviewer. We do this to assist businesses in order for them to make appropriate changes. Not to be mean.

Very disappointment with the customer service. Dana was extremely inconsiderate and disrespectful…read more I wasn't able to make it to the appointment for financial reasons as I was paying out of pocket with no dental insurance (wasn't told until last second that I have to pay right when I come in for the consultation. I assumed I would be mailed a bill later on). Dana, the doctors assistant was very rude and told me to find another oral surgeon and that I am no longer allowed to reschedule (this was the first time I cancelled). They're entitled to not give me service but the treatment was extremely bad. Glad I won't be dealing with them anymore! If I was able to leave a 0 star rating I definitely would of :(

I have had a few implants done by Dr. Stasulis and I have always had a wonderful experience. He is…read moreamazing and takes his time to explain everything. I felt at ease with what needed to be done. The office staff is wonderful. Everyone is pleasant and I would highly recommend their group to anyone.

Excellent care and answers all questions so that you understand. Staff is wonderful. He has done…read moreboth hip replacements and both went smoothly.

I chose Dr Shekhman to do my hip replacement surgery back in 2019 because he was one of the few…read moredoctors who performed the anterior approach. I didn't care for his bedside manner at all when I first met with him. I found him to be very condescending, arrogant offensive and narcissistic. I chose him simply because of his approach to the surgery. That was a bad decision. Not only was his personality extremely offensive, but he made my left leg a full inch shorter than my right leg. At my two week follow up appointment I mentioned that I was experience a lot of back pain. He said that back pain was very common after hip replacement. That simply isn't true. He told me that he would reevaluate it at my three month follow-up appointment. Over the next three months my PCP put me on steroids for my back pain. By this time I had realized that my left leg was significantly shorter than my right leg., This was confirmed by my physical therapist. The difference in leg length had changed the alignment of my spine and it took months for my spine to adjust. I brought the leg length disparity to Dr. Shekhman's attention at my three month follow-up appointment. He refused to acknowledge that there was any difference in my leg length. He said that I was given misinformation by the physical therapist because I wasn't using HIS recommended therapy location. Needless to say, I never went back to him for further follow up. I recently had my right hip replaced by a different physician using the posterior approach. It has been a much more positive experience. The doctor was Daniel Witmer and he was wonderful. His bedside manner was so much more pleasant and he listened to my concerns. He took the time to research the best way to try and compensate for my leg length difference. My legs are finally the same length after six years and I have no back pain. I guess the best advice I can give is, trust your gut. If you don't feel comfortable with your physician when you first meet with them, get a second or third opinion. You don't need to be treated with arrogance and condescension by any physician. Dr Shekhman should take bedside manner lessons from Dr Witmer. I wrote a negative review about Dr Shekhman after my initial surgery, but my review has been apparently been removed. I'm not surprised.

Went here for rehab after total knee replacement. Joe and…read morehis staff are very professional, care and listen to you, very knowledgeable . Easy parking in market square in newington I highly recommend them

I thought this was a solid experience. The therapists were friendly and helpful, the location was…read moreclean, and I got a little good bag the first time I went.