This place has definitely been one of the better experiences I've had with counseling services…read more I've known I needed to get back into therapy for a while, but I was intimidated at the thought because I had some bad experiences in the past. I was referred to the center by a friend and I can't tell you what a relief it's been been. The staff are all really courteous and amazingly qualified. Booking appointments is easy. My therapist is super easy to talk to, and so knowledgeable. Therapy is so important to my mental health and this place is honestly a game changer. Couldn't recommend it enough.

I started seeing Angela after covid started virtually. I wanted to wait to post this review to…read moregive our sessions some time. I am really happy with her as a mental health provider and I would recommend you give her a try.

I spent 48 days at River Oaks and I am forever grateful for the doctors and staff! They have…read morechanged my life in a way that I never thought possible. I feel like ME again.. I feel ALIVE again!! My therapist, Marlene, Dr. Camile Santarpio and psychiatrist Laylani went above and beyond! They gave me the life that I always dreamed of!! The therapists leading the groups by Olivia, Rob, Karah, Andrea, Bethany, and Shannon were so powerful and safe spaces.. and that helped me work through so much of my trauma. They also renewed my faith in doctors, one that had been killed by so many doctors in my past 22 years of chronic illness and chronic pain. The support staff, Laurel, Zella, Terry, Danielle, Taneisha, Haleigh, Tarjei and Thomas, always went above and beyond their call of duty to do whatever they could to help.. and I'm so grateful for them! Originally I was only going to stay for detox and I kept prolonging my stay because I could see and feel the difference it was making within me. I will forever speak their praises!! Currently 69 days sober and a lifetime to go!! p.s. so grateful for the housekeepers, Rosie and Milagros for being like my aunties throughout my stay. Also the cafeteria staff, Kiara and Karla for being amazing and taking care of dietary restrictions due to my ileostomy. They're amazing!! The campus is also in a beautiful location where you can enjoy the beautiful outdoors! I miss it everyday!

This place is an absolute nightmare. The staff barely know how to work the computers and system and…read moreare constantly getting medications wrong. People detoxing from alcohol or benzos are having seizures left and right because the doctors and nurses are getting meds wrong. My friend who just left was sent home with a mislabeled bottle of her medication filled with ibuprofen instead of the vistaril (which was also wrong) that was on the label. Treatment assistants are ill-equipped to handle most conflicts and staff are constantly lying to the clients. For example, I agreed with my case manager to discharge from treatment on the 20th, but they told me on the morning of the 20th that my stay is being extended to the 21st because 'too many people are discharging on the 21st for us to handle so that might be why you were pushed back.' Try to find the logic in that statement. Doctors will actively avoid you if you need something and are trying to find them; I asked one to see her, she said maybe, and I knocked on her door twice. She then opened the door with her work bag in hand trying to get away from me. I politely reminded her that I needed to talk to her, then she sighed and sat me down. Case managers here will tell you that they need to talk to you, then proceed to refuse to talk to you. It's poorly run by higher-ups, they cut costs in every way possible. They claim to do PHP and IOP services but those were cut and they have not taken it off the website, which I am assuming is because they want to draw people in. If you're looking for 90-day treatment because they advertise it on their website, then I hate to break it to you, but they DO NOT do that anymore. The whole 'executive-chef prepared meals' thing is a lie, 90% of their food is cheap shit that comes in boxes and bags. They don't really do outdoor activities, like they advertise. They don't do excursions. The whole twelve-step walking path thing that they say they have is gone. The gym is under-equipped and you'd be lucky to find two dumbbells of the same weight. If you came here years ago and loved the amenities, they're probably all gone. The beds are comfortable, at least. However, if you use a towel to shower and hang it up, cleaning staff will take and not replace it. One time I had to dry myself off with my own clothes because they didn't replace the towels and I was on my fourth day without a shower (not by choice, mind you). The treatment assistant was bewildered that I would do such a thing, but I had no other option. They lock you out of your rooms from 8:30 to 4:30 and will not let you back in for ANY reason. If you need to grab something important or lay down because you're feeling off, tough shit. They even took the couches out of the lounge in the schoolhouse building because people occasionally used them to sleep. They took the piano out of the music room for unknown reasons, and just removed the drum kit for, again, unknown reasons. There was a client here groping women and it took the complaints of about 10 clients, and eventually a fistfight, for them to kick him out. Many of the group leaders are not qualified; some are condescending and some spit the same platitudes at you every day. A 'therapist' that actually only has a counseling certificate forged records that the saw one of my friends for three therapy sessions when they had actually never even met. Some 'doctors' do not even have the certifications to call them that but they still call them doctors. Knowing what I know now, I would only come here if I had nowhere else to go. If you can find another treatment facility that takes your insurance, I'd advise you go there instead.

I really liked Dr. Fickey. I liked her staff. But, I will be looking for a new practice Monday…read moremorning. After multiple unreturned calls, unanswered messages, and a very frustrated weekend dealing with some rather complicated medication side effects, I commented on a Facebook Advertisement posted by the Embracing Life office. They post dozens of these ads each month. My post wasn't unreasonable, or nasty. I just expressed my frustration and experience. This provider didn't attempt to communicate with me. I handled Facebook Advertising with a former company. Businesses can hide comments, and communicate via private message on sensitive matters and content. Instead, in very immature form, they blocked me on Facebook. The office is pristine. Their manner is kind. Their staff, very friendly. But that measure of disrespect on Social Media leads me to look elsewhere. They left me no vehicle by which to communicate with them. There is no option in their patient portal for a patient to send the provider a message, even though they have a message center which allows them to message me. Spend less time on advertising, and more time listening to your patients. I will be cancelling my Wednesday appointment Monday morning, unless I can find a way to do so in the portal today.

I don't have enough space, and or time to express my gratitude to everyone in this office! It first…read morestarts with the scheduling with Yalissa, she is always so kind a cheerful when I am speaking with her, and is always so patient with all my special scheduling needs and never makes me feel bad!! Then there is Natalie!! I can't begin to express how warm and caring this woman is! I have struggled with accepting and treating my diagnosis for many many years and she makes me feel so safe and supported on this new journey in my life. She is open and receptive to my feelings and listens to each concern or milestone and celebrates them all with me! Dr. Fickey, even though I haven't seen her as much as Dr. Natalie, is absolutely the sweetest person. You can see the standard of care just by walking in and interacting with just one staff member. I am so excited to finally be heard and feel hopeful for my mental health future for sure thanks to Embracing Life!!!

Cory was one of the most professional therapist I've used. He's very attentive to matters that…read moreconcern the client. He has a depth of knowledge second to none, and uses real life experience to help council. He's well versed in couples and 1 on 1 sessions. I found him to be very useful as I went thru a tough time in my life as my family really felt the pain of my wife's misguided mistake. I would recommend Cory for anyone needing an experienced counselor that wants to help you work thru the pain and see the light of recovery. Cory is an amazing, passionate, caring and results driven individual.

From the owner: We provide Counseling, Psychotherapy, and Life Coaching services to women, men, couples, children,…read morefamilies, teens, and adolescents.

If I could give this place a negative stars I would, the Front desk is horrible. They NEVER answer…read morethe phone and take weeks to call back and I have to leave MULTIPLE voicemails and the only time I got a call back the next day was when I complained in my voicemail about how unprofessional it is they don't return calls. I would like to speak with whoever is in charge of this organization to get your staff in line!!!!!! I will be looking into if y'all have a corporation and be complaining about your staff in riverview flordia

I have been trying to call this office for several days now.. how ironic I log on to look at the…read morereviews and someone else complains about the same issue. This is ridiculous.

I was always timid about starting therapy. They are a religious practice so I was a little nervous…read moreat first as my family practices no religion. But the whole staff at RIC has been so helpful and welcoming! They force nothing on you and work around your beliefs. My favorite thing is they take my insurance! I struggled finding a therapist that would. I did a few sessions and loved it so much I brought my daughter in the see a pediatric therapist. I could/would recommend 10 times over!!

Mia is an amazing therapist. Great listener and goes the extra mile to make sure that you are…read moreokay. She made the whole experience comfortable and helped me find ways to cope with whatever was going on with me at the time. She even prayed for my cat! Love this woman. Would definitely recommend her.