1. Connors & Ferris

    1. Connors & Ferris

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    Rochester, NY

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    Segar & Sciortino - Segar & Sciortino Attorneys

    Segar & Sciortino

    (4 reviews)

    January of 2025 I found myself in a situation where I needed assistance with a Workers Compensation…read moreclaim. I had tried to fight it by myself but without any success. I was literally ignored by the WC Insurance Company and by my employer, actually it was worse than that. So I decided that it is time to reach out and I emailed Segar & Sciortino. My call was returned by Cristian Cruzado and he was patient and listened to me. While my case is still being sorted out at this time, and it might be a while until we can put it behind me, without Cristian's work, advice and guidance, I would still be lost and most definitely would have given up which is precisely what my employer, their lawyers and the WC Insurance had in mind from the beginning. I absolutely recommend Segar & Sciortino and especially Cristian Cruzado!!!

    Several people told me that I should retain a lawyer when I was on Workers Comp. This was…read moreespecially true when the carrier sent me for an IME. Many websites indicated this was a sign they were going to screw me over. Well, they did and I contacted Segar & Sciortino, whom I found on Google Maps as the highest rating. Well, ratings don't mean a thing. The person I spoke with indicated that the people who said I should retain a lawyer don't have their law degree and that I shouldn't believe everything I read on the internet. I was basically told that if the carrier stops paying me, then call them back. Well, I did get suspended and I did NOT call this place back.

    Law Offices of Kenneth Hiller

    Law Offices of Kenneth Hiller

    (5 reviews)

    Cascade District, Center City

    At first, I was grateful for this firm. I was approved for disability benefits because of their…read morehelp. Recently, I was concerned about the Continuing Disability Reviews and I reached out to them. The contract agreement we signed back in the beginning stated that they would also assist with CDRs and I was told to contact the office immediately upon receiving a CDR. Apparently, since then, their policy has changed and they no longer assist with CDRs. No one notified me of the change. No one notified me that the contract agreement was altered to fit their preferences/policy changes. No one notified me of anything until I reached out with questions and was told they wouldn't help me with it. I'm livid, feel lied to and am so disappointed. It's completely unacceptable.

    My experience with this firm was deeply disappointing due to significant customer service and…read morecommunication failures--both during litigation and after the cases were resolved. Despite entrusting the firm with three cases and providing two additional referrals, communication was consistently poor. Obtaining even the most basic updates--particularly regarding my son's benefits award--required repeated follow-ups, extensive time, and unnecessary aggravation. In the end, my concerns were never adequately addressed. A law firm's responsibility does not end when a case is litigated. Ongoing communication, clarity, and client support are essential. Unfortunately, that standard was not met here. Based on my experience, I recommend that prospective clients carefully consider other firms that prioritize responsiveness, transparency, and professional client service.

    Connors & Ferris - personal_injury - Updated September 2026

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