Mary and Rod are an absolute pleasure to work with! They installed multiple blinds/window…read moretreatments in our home, but my favorite by far are the Silhouette Duo Lites that we have in our kitchen...they are amazing and the electric feature is an added bonus, making it easy for us to open and close them daily. I highly recommend Accent Window Fashions for any window treatments!

I want to warn everyone of the terrible experience I had at Accent Window Fashions in Wausau. I…read morewent in this week to get ideas, advice, quotes, and good customer service. Instead I had a terrible experience and have never been so guilted for my decision on what to purchase in my life. We had shopped at Home Depot for shades and we wanted a second opinion and another business to refer too after needing to return our first set of shades. At first Mary was helpful in options and recommendations though I felt a bit pressured when it came to their installation fees along with their fee for measuring which I felt comfortable doing myself. After getting their estimate I politely responded by thanking Mary for her help but as of right now their prices were out of our comfort zone. Soon after I got a response (which I will share below) saying their products are better because of their quality and that I would replace my shades well before theirs if I went with Home Depot or Menards. I don't know why she thought this was appropriate to guilt someone based on their decision but I have never, in 11 years of retail and customer service, ever done so because an item was more than a guest wished to pay, let alone disrespect our competitors. She also told me I should return a free sample she gave me while treating me like someone's child. I wish them the best of luck but will never return for their service. I also hope I can warn others through my terrible experience.