I know this is a government job and people are unhappy, but they definitely show it in there facial…read moreexpressions, tone of voice and attitude towards Canadians renewing their passports. They make you feel like you're a criminal. As Canadians we have a right to apply for our passports, and not made to feel guilty. This office definitely needs to hire new employees, it's time to make a change in this office or at least start working with a friendlier approach to people.

Today I had the absolute best experience with Service Canada. I needed an emergency passport for my…read moremom and I was guided through the process so clearly and manage to encounter the best employees. I have never gone through this process before so I had no idea where to start but I am forever grateful for all the calls that were answered on a Sunday that lead me to the right place and in the right hands. Thank you so much to all those that helped.

Service was just fine, some staff were ready to help, some were feeling entitled talking like a…read moreboss, but some were not that helpful maybe because they are not that very familiar of the sequence of transactions or just lazy & HE will just tell you, READ the requirements posted. To whom this may concern please be reminded that the moment you entered into the gov't workforce you already committed yourself in to PUBLIC SERVICE and you are being paid by the people's taxes, so each client deserved a good service. As a representative of Filipinos in a foreign land, you should be carrying the good values and attitude of a true Filipino so your countrymen will be proud of you!!God bless you and more power!

Mga walang kwenta. Inconsistent information being given; incompetent staff; inconsiderate of other…read morepeople's expenses going back and forth the embassy; disrespectful of other people's schedule. You are not above us all. We're all the same. Don't ever think just because you work for embassy that you are better than everyone else. The way you conduct yourself defines who you are not Walmart you do for a living. Your job is nothing special.

Needed their notary services. They only designate 1 day each month for their walk in notary…read moreservices. Go to their website to check on which day notary services will be available. No luck in finding street parking, finally parked at a nearby municipal parking garage ($20 max) which was very close to the U.S. consulate building. Walk in notary is between 1300 to 1345 at the 360 University St. entrance. Got there at 1310 and approx 10 people were already in line, took 30 mins to get inside the building. No camera, phone, any electronics with GPS allowed during the security checks. Take elevator to 3rd floor, wait in another line for the service staff to check your documents and ID. Once completed go the the cashier line to pay your USD $50 equivalent. Once paid, go to the sitting area and wait for your name to be called. Finally named called and documents notarized, entire process took a little over an hour from waiting outside to completion of notary. All staff from security, service and notary were pleasant and helpful. Hope I never have to do this again

The American Consulate is Phenomenal!…read more It's good to know that we have outstanding people working at the American consulate in Toronto to help Americans when foreign countries hassle law abiding Americans. Thank you American Consulate. USA USA USA

I have gone to many consulates over the years to get my visa for Europe. The experience at the…read moreGerman Consulate was by far the best one. I was there 40 minutes before time and within 15, they called me for my visa processing. The gentleman who I interacted with was friendly and everything was completed in less than 7-8 minutes.

They were very friendly and accommodating. It took me about 15 minutes to submit my application…read more They were also able to make minor changes to my application at the last minute which i accidentally/mistakenly had put in there.

Amazing, courteous service and a professional staff. I stopped by in September 2017 to seek…read moreassistance with a complaint for a business based in Mexico. After a brief wait time, staff member took me to a room and discussed my legal options and took time to provide me on how to proceed with the complaint using legal entities in Mexico. All fees for passports and visas must be done in Cash and in exact change. Highly recommended!

Quick and efficient process. Came here on a Thursday morning around 9:30am, and the whole process…read moretook around 20mins for two people (a couple). You take a ticket number and wait to be called. It took about 5mins to be called up. They check all your documents and application to make sure you have everything. If someone else booked the hotel for you, there's a spot to note the name of the person and relation to you. They point that out for you. We got our fingers prints scanned and they took a picture of us. And that was it! They told us we can pick up our passports about 3 days later 9am-4pm. Just make sure there isn't a Chinese holiday when you go. Alternatively, you can pay just over $30 to pay for them to ship. The price is per person, even if more than one passport will be mailed together. The site is pretty confusing, but you pretty much just need the following for tourism, multiple entry application: - passport photo in the measurements on the site (48mm x 33mm). We got both printed and digital in case the digital upload wasn't accepted - original passport and photocopy of passport data page - completed application form and sign/date where applicable - flight confirmation - hotel confirmation (just need one) - Copy of old visa/passport associated with visa, if applicable. If you don't have, they said it's okay but double check by emailing them. It cost $137.15/pp to process the application, which you can pay by debit or e-transfer. Limited street parking is available in front of the building for about $6.75/hr. Any questions about the application, better to email as no one answers the phone. They're pretty quick to respond to email. The visa will only be valid until the expiry of your passport.

- If you need anything photocopied , do it before hand unless you want to pay 50 cents per page,…read moreit adds up. I'd recommend photocopying your passport, any documents , invitation letter for Chinese visa - plan ahead ( time and parking wise) Your appointment just means your ticket into the place, doesn't necessarily mean you'll be finished within the hour of your appt. I was there for 3 hours - I wouldn't bother coming here at all, lack of mannerism and lack of clarity on their website to get things right on the first time GO TO A CHINESE TRAVEL AGENCY to do your Chinese visa . You are not saving much if you count the parking plus time you spend at this place , also Chinese travel agency does it much quicker and less hassle - cash and debit only