Horrible, unreliable service. You would think a city as large as Memphis would have…read morea better mass transit system.

Memphis is sweltering! Like... Really, really hot! So my crew and I decided that instead of walking…read more(and randomly Uber'ing) we should opt for public transportation instead! It made sense as we were floating and really weren't sure where we wanted to go. We left our cars parked downtown, we asked for the best route to see the main hot spots in Memphis (outside of downtown) and jumped on a bus. What a novel idea! (Can't say it was mine) We had our very own hop-on-hop-off tour, and it was fairly easy and hassle free once we got our bus card. (Who knew?!) Most importantly, there was cold AC so I didn't have risk my face melting off or a heat stroke. We were worry free riders and I didn't have to use my GPS, leaving me more time for selfies, social media posts, and talking with our friends! We simply looked out of the window (asked our driver for stop recommendations) and got off if we felt the urge. Sweet deal, right?! I'm not a bus expert by any means, but the Memphis Area Transit Authority served us well!

We caught the trolley right in front of our hotel and took it down main street to the Civil Rights…read moreMuseum at the Historic South Main ArtsDistrict. It's $2 to ride the trolley for the day, until 10 pm. The trolley takes dollar bills & gave us a ticket good for the day. The conductor was very helpful and informative, he got us off at the right stop and pointed us in the direction of the museum.

Hooray for public transit even if the Memphis trolley doesn't go to the airport. It still manages…read moreto make its way along Main Street and past highlights of downtown including the convention center, the Blues Hall of Fame, the National Civil Rights Museum, the Fire Museum and the Shelby County Courthouse. Powered by overhead lines, there are currently 14 stops on the trolley and it runs all of two miles from Central Station to the North End. The fare is certainly cheap enough - $1 per ride or $2 for a day pass. Note that trolley drivers do not make change. And no, I'm not going to review every station on the line like I did for Boston https://www.yelp.com/collection/x7SzKBNR0-KMcdx25mXSFw, Charlotte https://www.yelp.com/collection/HPr54TmCPySOUTOSgzOvZA, Washington https://www.yelp.com/collection/udAU7oShCA3nrfham-fbRQ and London https://www.yelp.com/collection/g89brC_fny_sBrlNurxy4g. [Review 19851 overall - 403 in Tennessee - 824 of 2023.]

My family and I booked a trip from out of state just to do the luxury wine tour this company offers…read morehowever the address of the meet up location was unclear and not provided until 2 days before the tour departure. The address of the winery is what is provided before purchasing and this was the address used for booking our stay. By the time the meet up address was sent my party had already booked and fully paid for our Airbnb which was close to the winery but 75 miles from the new meet up location. We were at the winery on time and even called to speak with someone but got no answer. When I did get in touch with them via email for a refund I was told I should have called or met them at the winery... but by then the entire brunch would have been missed! Just be careful when purchasing tickets and traveling from out of of state you should try to contact them to get the correct address before paying

They are the only limo service that I use in Memphis for airport transfers. They are always on…read moretime, polite and courteous. The cars are always very clean and they treat your luggage with care, unlike previous companies I've used.

As far as Greyhound stations go, this is a great facility. It's clean and has lots of seating,…read moresecurity, and well-stocked vending machines. The staff were clear about announcements. There are mounted TVs to pass the time and some outlets on the floor. The seats are grated so they can be a little uncomfortable after a couple hours of waiting, but the place is clean enough to sit on the floor in all honesty. I'm not mad at it. EDIT: The bathroom is disgusting, but what can ya do.

The security employees with a yellow shirt.. they need to get off the cloud they think they are in…read more They are so rude!!! They yeall at everyone to get out because they say so. When they scared of someone confronting them they call the army police for help... Ridiculous you treat people with respect you earn it. People are not your family to miss treat them the way you do. Company either they train them or there own mouth will get them in trouble before help comes in. First driver was awesome. Thank you so much. Second driver she was cursing at us on the bus through the speaker because someone had there phone on high volume. She kept threatening with liking them off the bus. Her attitude is so disgusting I don't know who she thinks she is. This company need to fire her. We don't deserve this type of service. We are all paying our tickets. If that's the way she speaks to her children boy!!! I'm hoping that this company does something about there employees giving them a bad name

First, map pointer is off. Location for Megabus Terminal is 3921 American Way, Memphis, TN 38105…read more At least that's where we caught the bus from Dallas, heading to VA. I do not see this info listed on the Megabus page either. My brother and I rode the Megabus (in June 2018) from Dallas, TX all the way to Richmond, VA, with a bus changes in Memphis, TN and Atlanta, GA. I'm going to share the same review with those Megabus Yelp business pages. Our trip took around 36 hours. First, the bad: WiFi did not work on ANY of the three buses we rode. It's time consuming. Our journey was 36 hours end to end. Cleanliness of bathroom deteriorates rapidly as the journey wears on. I considered it "For emergency use only." There is no running water. There might have been hand sanitizer. Now the good. Inexpensive. Nothing beat it. Not Greyhound. Not Amtrak. If you have more time than money, or just want an adventure, Megabus is OK. Buses were clean. Buses have a bathroom, but it's nothing more than a chemical toilet. It was an adventure. 110 volt A/C power outlets did work on all buses. Oh, and since it was summer, there were no airline deals either. The bus stops about every 2 hours for a break. It generally stopped at a truck stop, where you could use a restroom with running water, and get something to eat. Our bus change in Memphis was long. It gave us enough time to take an Uber to Beale St. It was also at night. Neighborhood was kinda sketchy, but there was indoor waiting area with vending machines and bathrooms. There's a gas station next door that serves hot food. Our bus change in Atlanta was shorter, but it was long enough to search out some breakfast within walking distance. It was morning for this stop. Neighborhood was OK. There was no indoor waiting area and I think there were restrooms if you went in the MARTA station (below). We arrived in Richmond at night and walked to our hotel. I did not seeing any waiting area, though it is close to the (Amtrak) train station, in the Main Street Station, so there might be something there. There are waiting rooms, but I don't know the hours. https://www.yelp.com/biz/main-street-station-richmond About the bus: It's a double-decker bus. If you are prone to motion sickness, there is less sway on the bottom, but try to get toward the front, as the bathroom is in the back. Upper seats have a better view, and the roof is transparent. During the day it was quite enjoyable. There are reserved seats, and if they are available, will cost you a little extra. We only had reserved seats on one bus. Not having a reservation was not a problem. There are some sections, up and down, where the seats face each other (with a small table in the middle). So if you are a party of 3 or 4, it would be good to reserve these seats. You might want to hedge your bet, and reserve seats opposite of each other. This way you'll play footsies with someone you know, not a stranger. It seems obvious now, but the reserved seats are the ones with BIG numbers on them. Once the bus is loaded, it seems OK to move into those seats, but you don't know if they are going to be reserved for the next leg of your journey. The bus does drop off and pick up along the way, though not necessarily at all stops. Some stops are just breaks to stretch your legs, and last 10 to 20 minutes. You might want to bring an extension cord, or have a long charging cable. Sometimes the power is overhead. Brings snacks and drinks, but not alcohol, as it's not allowed. We asked a couple drivers what would happen if you were caught. The answer varied a bit, but it seems likely you will be kicked off the bus. Where you are asked to leave seems to depend on your attitude. If you need anything during the trip, bring it with you when you go to your seat. You can't access your checked bags en route. Consider bringing ear buds or plugs, and eye shades. My conclusion: It was just too many hours. Man this trip dragged on. I would consider it for shorter trips, in fact I'd like to see more of Memphis. And them maybe take a riverboat to New Orleans, and Megabus back to DFW. Bottom line: Good adventure. No problems. No regrets. Megabus Yelp pages, including this one: Dallas - https://www.yelp.com/biz/megabus-dallas Memphis - https://www.yelp.com/biz/megabus-memphis Atlanta - https://www.yelp.com/biz/megabus-atlanta Richmond - https://www.yelp.com/biz/megabus-richmond

Mega bus left my Daughter and 4and 5 yr old grandchildren stranded in Birmingham on7/16/22. they…read morewere supposed to ride the bus from Birmingham to Memphis. howec the bus never came and mega bus company knew about the transportation problems. they are refunding my daughter for the $79 for the ticket. but not giving me my refund for having to get them home through Greyhound. I thank God there was a grey bus leaving that night. if not they would've been stranded outside in Birmingham. at this pointe I'm going to the media and I'm pursuing legal action for pain and suffering!!

My office used Platinum for some business meetings early this week. I am handicap and have severe…read moreback and leg issues. Sorry to say I can only remember one of the driver's name Victor but both GENTLEman were so sweet and assisted me up and down and put my mind at ease of getting on and off the bus every single time. He explained to me (before just doing it) putting his arm around my waist so I could put my arm around his neck if I needed for extra support on taking that BIG step down!!! I have been telling EVERYONE about the wonderful awesome job these men did driving and taking care of all of us those two days and how sweet and nice they were to each and everyone of the men and women who got on and off their bus. Thanks for everything and if I had a million dollars trust me I would give them each half of it.

My flight got in late and after calling several different disconnected taxi/shuttle phones, (I was…read moreso afraid of being stranded) but, I was referred to Platinum Transportation. I was able to have someone pick me up from the airport and take me to Horseshoe Casino hotel in Tunica at midnight. (Huge relief)The driver was friendly and waiting for me when I landed. Big thanks to Platinum and I showed my appreciation with a big tip

Speedo picked us up from the KOA Memphis campsite and drove us to Graceland. They had no problems…read moreaccommodating our party of 7, the SUV was great and he arrived right on time. Highly recommend this car service.

James is a lifesaver for me when arriving in West Memphis ARK, which i was unable to obtain a…read morerental car. Contacted James within an hour he transported me to my locations with excellent service.