Peter, the owner, was very helpful. They had cars seats for the kids, took us to our hotel, then…read moretheme parks for three days. Nothing was a problem, always on time. I recommend them.

Beautiful and clean airport. Everything seems newly updated, modernized, easy to navigate and get…read morearound, plenty of signs and lots of shops and restaurants. Helpful staff at the bag drop section, they happily taped up a tear in my bag at no cost. We also got assistance at security by lovely people. Didn't even need to take our laptops or tablets out. Now that's a win win.

If headed to the Gold Coast, absolutely the better option than flying into BNE. Feel of a regional…read moreairport with connections across Australia and NZ. If arriving, be aware the bus into town needs a prepaid card that's bought from the newsstand in the arrivals terminal. (None of that's labeled.) But well connected to Gold Coast, and with good service. Would absolutely fly in here the next time I'm in town.

First time using Jetstar. Booked business class on a 787 from HNL to SYD and on to OOL. Price was…read morereasonable compared to American, Quantas, or British Airways. Yes it's a low cost version, but seats were like domestic business class. Don't expect to fully recline. Meal service was attentive and good tasting. Not great, but acceptable. Baggage processing was the fastest I've ever encountered. Overall they were above average

Our flight was scheduled to leave at 9:40 and overnight our flight got moved to 9:20. We got the…read morenotification overnight so we woke up too late to leave any earlier. After rushing to the airport, we made it to bag checkin at 8:42 (two minutes after checkin had closed). We asked for help because the machines would not let us check in and Richard at Adelaide airport turned around and yelled at us to tell us to stop shouting (we weren't). We tried explaining to him the situation and he shouted over us "you got notified, if you're two minutes late, too bad" and proceeded to turn around and ignore us. He told us that we should have left earlier, but I told him we weren't notified in time to see it to change our alarmed and he yells at my family "get away". Making an absolute scene. We went to the service desk to ask for help and the lovely people behind there checked our bags in. Right after our bags got checked in, Richard went over to the poor girl and told her off for helping us. While I understand that we should have been earlier, given the circumstances and how far we live from the airport. Even if Richard wasn't willing to make an exception, the way he yelled at us despite us not shouting, being rude or swearing was absolutely disgusting and not okay. Really disgusting, and the fact that a man like him is a front for the company is disgraceful. In the end, boarding STARTED at 9:20 as the flight was half an hour late...