From the start it was obvious they cheat - you want a helmet? Pay additional. You want top case - spit up more... But it was the only close location to the airport so I decided to book Sym scooter (125cc) and paid in advance for three days of rental.
When I arrived I did not like what I saw. The scooters are really beaten up and warned out. The logo of the rental company is in your face over the scooter so you always look like a tourist. The helmets overused scratched and unclean. I decided to cancel and get the refund, but they refused to give me my money back. After I complained they started to pick at my driver license, telling me that I can not rent with my US driver license, even though I always rented cars through out the Europe without any problem. I said fine - if I am not allowed to rent with my license give me my money back! The bastards refused! So I walked out of the shop without a scooter even though I paid for three days of rental and without the money! In US its unheard of that a company would not refund for the services that are not provided. read more