I had OEI do some AC repair work at my business. They said they had to move the hot water heater to…read morereplace the blower motor. Charged me 750$. I felt this was fair. Everything went well until...... I had a good sized water leak. I called them three times and they never responded to me. They kept saying we will send someone out. This never happened. I had to hire another person to fix their damage. Turned out they crushed the washing machine drain line when moving the water heater. This company never came back, never called back, and did not stand behind what they did. I will not recommend this company or ever use them again for anything. Very poor customer service for the money.

From the owner: OEI is a second generation, family-owned and operated business offering air conditioning and…read moreheating services to your home or business. Rely on our certified technicians for advice, sales, repairs, and installations. If you're looking for a skillful and experienced team for heating and cooling maintenance and repair, call our licensed technicians. We service residential and commercial properties and know how to diagnose, adjust and repair your systems so you can stay comfortable all year. We strive to reduce our costs in order to offer our customers the most affordable prices around. Equipment replacement - Do you need assistance with selecting the proper system? Your comfort and quality of air are most important to us. Let our experts help you out. Preventative maintenance - You'll receive preventative maintenance for any size commercial or residential property when you choose our skilled technicians. Complete system installation - To meet your specific needs, we will design the perfect comfort system. Our dedicated and knowledgeable team will assess your home or business and design the system that's most suitable. Duct work - We will design the duct work your comfort system needs to function most efficiently. Commercial services - Does your business need maintenance or service for its refrigeration, walk-ins, ice machines, or prep cooler units? Call our team for the job...

Joseph was attentive, polite, and on time. He explained the diagnosis and what he did to get my…read morecentral air working. Air is blowing nice and cold!!! Thank you Joseph

If you have a home warranty do NOT use this company. We've had non-stop issues for the past 4…read moremonths since this company installed our new unit. We had another issue with the new unit this week, put in a new service request the owner came out for less than 10 minutes and left because it just so happened to be working for that 10 minute period of time he was there and then stopped working again. He chalked it up to "everything is fine" but knew we were having multiple issues for multiple days and multiple weeks. Had to put another service request in less than 48 hrs later, he accepted the service ticket, scheduled to come out 2 days later and then texted my husband to cancel coming out saying he has to prioritize other homes that have issues and 95° in their houses and he can't come back to our house for another 4 days. He assumed our home was cooling, which it isn't. Our small children are unable to sleep because of the varying extreme heat in the home. This is just the icing on the cake of the unprofessional and unethical behaviors this owner has shown. If you have a home warranty stay far away from him and his company. He looks for any opportunity to add in extra fees where he can that isn't covered. He also refuses to talk on the phone and communicates only via text. He deserves to have his contract with home warranties revoked. I'm sure once he sees this review he's going to lose his shit and demand I remove this review, but I bet it'll certainly make him prioritize our home equal those who don't have home warranties.

I was given before, and after pictures of the work done, educated on the fact that my brand new…read moreroof still included a dryer vent mesh that should've been taken off over the dryer vent itself and he fixed that and they have the tools to show their technical know how. And he was really friendly. As far as value goes, sometimes you get what you pay for, but the cost of the service that I received was $249 for Clark County Indiana residence. I thought that was very worth it.

This is a good company to work with. The first call to schedule was with a friendly co-owner. Troy…read morewho came to do the dryer vent cleaning continued the positive experience. He was clear what he was doing, offered before and after pics demonstrated the positive work. I recommend this company!

They are the best around. We had our HVAC system replaced by them 3 years ago. We have used them…read morefor regular maintenance since then. The price was reasonable and the owner is hands on. Every time they have been here he has at least stopped by to say hello and make sure all is well. The techs are super polite and professional and the system is quiet and efficient

Danny is a great guy called him up today because my heat quit in the middle of the night. He told…read moreme he was at his grand daughter's birthday party and afterwards he would come and fix my heat which is 100% understandable family comes first in my book. He was very informative on when he would be here, he fix the heat in a timely manner and let me know future work that had to be done. He also did this on a Saturday afternoon for a reasonable price for it being done outside regular business hours. He definitely earned our return business in the future. Highly recommended