The contract I signed specifically mentioned 'reinstall new flooring.' However, after speaking with…read morethe owner, I was informed that the quote they gave was for installing new subflooring--even though they reused the same subfloor and damaged the laminate. When I expressed my dissatisfaction and shared pictures of the damage, the owner seemed to sympathize and sent me this message: 'No problem, I will fix things when I get back. Sometimes it can be confusing, but I have no issues replacing 3 pieces as seen. I think they did pretty good with the flooring that was and is older style. You he and forever can be tricky, but just lmk I can figure things out!' Despite this message, over a week has passed, and I still have no updates or plans on when they will follow through. To make matters worse, it became clear that their quotes don't guarantee your home will look better than before they start the job--a shocking realization. After leaving an honest review reflecting my experience, I finally got a response: 'Appreciate the 2 stars, even though we dominated and did everything perfect except 2 pieces of flooring. Have a blessed and safe day, but please ensure you're more accurate.' This response was not only unprofessional but dismissive of my concerns. This situation could have easily been resolved and my review improved with proper communication and follow-through, but the customer service was nonexistent. They advertise a 5-year parts and labor warranty, but based on this experience, it feels more like a 'tail light warranty'--good only until they're out of sight. Very disappointing. UPDATE: the owner responded with "Now 1 star!! Hahaha you know it shows you changing things right!! It's sad how you are, your the type that hide all the perfection thay was done, because someone chipped a piece of flooring in 1 piece and your demanding all new flooring!! Thanks for the love!! Good energy always!! God bless and stay safe" obviously this company isn't professional I never wanted a new floor I just wanted what was damaged fixed and was more than happy when they offered to come and fix the damaged pieces but after no follow up a week later left a bad review and he just spiraled from there. These guys only like you if you've got good things to say and do not know how to take constructive criticism. As for the warranty I would find work elsewhere, so many of these contractors pop in and out and with the treatment I've received I don't expect them to be in business in 5 years.

From the owner: Faith, Honesty, Integrity are what we live by here at rice construction. we put family first and we…read moretreat everyone like family, Be Blessed & Stay Safe!

I recently hired Bryan c Wilkins aka www.therenovationexpert.com aka www.handymanlafayette.com aka…read morewww.24hourservices.org aka www.retailfaciltiesmanagementservices.c... and aka www.bryancwilkins.com to completely remodel my two bathrooms, my kitchen and to finish my 3000 sq/ft. basement. I was and still am so impressed on how fast, affordable, and perfect every thing turned out, I can't believe how much his crew really cared about every aspect that wentforth throughout the entire project. I interviewed 12 different companies and received estimates from 90% of the contractors and will never go through all that again from now on i will just call bryan c wilkins and if anyone reads this, trust me dont waste your time with any one else in the West, Lafayette Indiana area . To contact Bryan personally call 765-479-2655

Very friendly and experts in their field. No hesitation recommending Haan Plumbing for all plumbing…read morework.

Good service but long wait list and not prompt booking. 2-3 week wait list for serviceread more

Our roof looks great. I'm very happy with the color. I really wanted dark green. The one I wanted…read morewas not in stock so he ordered some shingles from a different company. It was the perfect color. The owner is great. He is super nice and very friendly. He even listened to me rattle on about my upcoming trip to Idaho. I told him about wanting to move my bird feeders to the back of the house and asked if he could put in the hooks for me. He did this at no extra charge. Also they needed to either cut back or remove two of our bushes that were touching the roof. I think they are ugly so I asked to have them removed. They not only removed the two needed but also two in the back of the house at no extra charge. The base of the tree was too hard to remove they came the next work day to cut it out with a chainsaw. The front of the house looks so much better. We noticed that a hatchet that was on the riding lawn mower went missing. I asked about it. Their first language was not English so I'm not sure if it was communication or not. But one said that it was in the back yard. I looked again along with my husband and son and couldn't find it. Later it was placed in our grill. I'm glad it was put back. They walked in our flower garden and trampled a few of the flowers. I'm pretty sure a few will be killed off but they will grow back next year so not too much of a problem. They did a great job of cleaning up all the shingles. I saw the guy using the magnet to get all the nails but one was left in plain sight in our driveway where my husband parks. He could have gotten a flat if he didn't see it. The roof looks great. I highly recommend ACPP.

From the owner: Partner with a home contractor in the West Lafayette, IN area…read moreIf you want your home to be safe, sturdy and visually appealing, work with a home contractor. Home construction services will let you customize any part of your home. ACPP Construction Services LLC is a preferred construction and remodeling company. We've provided outstanding service to West Lafayette, IN and the surrounding areas for well over a decade. Contact us today for a free estimate on your project.

Eric and his team were very punctual, efficient and professional. He remodeled our kitchen and…read moreinstalled a new set of cabinets. We couldn't have been happier with the results. My kitchen turned out beautiful. Eric and his team did an excellent job. Thanks again Eric, I highly recommend your company. Five star all the way!! ~The Meads

From the owner: Our business specializes in custom kitchens, baths, basements, decks, and patios. We provide high…read morequality work with great customer communication. Horizon Custom Build strives to be one of the premier remodeling firms in the Greater Lafayette area. We achieve this by prioritizing organization, communication, attention to detail, and integrity. The organizational systems in place within our company will allow us to operate efficiently. The communication between the company, employees, and clients will ensure everyone is working toward a common goal. Our attention to detail guarantees our work looks spectacular. Our integrity ensures our finished products will last for many years to come. As a company, we strive to give customers their dream spaces. Our goal is to create beautiful looking spaces that will last. We will do this in an efficient and clean manner. Customer’s happiness with the final product is how we will judge our success.

Worst company ever!!!!! We got a new roof from them on may, we had some major rain and our roof…read moreleaked and our ceiling in our living room is bad now bc of he leak. Called them and the office lady was very rude, they never got back with us, my husband called again and finally we got a call back then they said they would send someone or to fix it a week later still no show no call we call again and someone comes out today from their company and they are saying it's not their problem and they won't fix it unless we pay them. We already paid them 9,000 dollars for our roof not going to pay them more bc they didn't do their job right!!! Awful awful awful company

From the owner: Home Improvement Specialist!…read more At Bergstrom Home Improvement, our nearly 30 workers have an infinite amount of experience which makes us a leader in any area of home improvement. We don't subcontract any job. Our employees do all of the work. We offer exceptional service for all of your home improvement needs. Complete exterior design and repair: roofing, windows, siding, soffits & fascia; continuous guttering; room additions and remodeling; kitchen and bathroom remodeling specialists. Call us today for an estimate.

They replaced a 10 foot wide, 30 year old, very slightly leaking, combination window/skylight unit…read morethat Pella Windows no longer makes with four remote controlled Pella windows and two skylights. Our Pella rep said they don't make that unit anymore because they leak. The job involved deck, drywall, electrical, gutter, siding, soffit, skylight, water damage, window, etc. work. I was very happy with their work and have already asked them to do other projects for us.

From the owner: We provide the highest level of custom remodeling available at a fair price. We treat your home…read morelike our own. We use the best available materials and suppliers on every project.