I moved to Rome, GA back in September of last year. Heritage First Bank was recommended to me by a…read morefriend, so I took his advice and paid a visit. My needs were very professionally, swiftly and friendly handled with great ease. I have dealt with many different banks in my former state of PA, but none of them offered the small community friendliness of Heritage. Great tellers and account managers who are both very friendly and knowledgeable. I am very happy to be a customer of theirs, and will continue this great relationship indefinitely! 5 Stars! An honest review from Jamie W.

I needed money, they had money so it worked out well. It's a bank. That's what they do. I made a…read moresimple transaction so there really isn't much to review here. Move on along now. Ya hear?

Scheduled an appointment online at the Second Avenue branch to open a checking account. That did…read morenot seem to make a difference. I waited and waited and waited. This should have easily been accomplished over my lunch hour and it was not. Even though I was repeatedly told someone would be right with me, that was not my experience. After a long wait, where apparently the other customer service rep disappeared and the other remained busy, I left and took my business elsewhere. Maybe this branch is great with existing customers but not with new customers.

This is not the branch I use, but that one is not listed…read more The people were so nice when we opened and closed the bank account. When we closed they even gave back the service monthly charge. I would bank with them again.

all i needed was my notary paper from my school signed by a notary. it would take 1 minute maximum…read more he continued to tell me that i could wait an hour then he would sign it because he's an hour behind on appointments, but i was in the wells fargo for about 20 minutes and he was helping someone right before me for that entire 20 minutes instead of tending to his actual appointment that was sitting in his office. this bank also only had one actual banker, be better wells fargo. i went to another place after this and they signed my paper immediately.

I would give this bank negative stars if I could. I deposited cash and I have to wait 2 days for it…read moreto be available and they can't tell me why. They are so incompetent I don't know how they have the job. When AI takes over I hope they are the first people to lose their jobs.

From the owner: Looking for a bank in Rome, GA? The Riverbend branch is located at the intersection of Riverbend…read moreDrive and Turner McCall Boulevard, across from Kmart in the Riverbend Shopping Center in Floyd County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 130 branches and 142 ATMs across GA that can offer you a full range of personal deposits, loans and credit lines, business services, insurance, investment products and more. You can also take advantage of Regions services without an account, such as check cashing and/or Western Union money transfer.

Opened an account in May after leaving Navy Federal Credit Union after 10 years. It has been a…read moregreat experience so far compared to Navy Federal.

My husband recently opened a savings account with this bank. I went with him to add me as a…read morebeneficiary. The teller was new. We were the only people in the bank. Again. Not many customers. And has recently merged with heritage. I'm guessing for customers. The one Teller was new and failed to close out her computer so we could continue our business on a bank managers computer. This bank manager was behaving strangely. She kept asking if it was my account not my husband's. We said many no. It's my husband, account. It should have said that on the account. Manager acted nervous and was making stupid jokes to the point of rudeness. Inaccurate and incompetent. I don't recommend this bank for anyone. My husband has agreed to move his account to a more secure and professional bank at the next deposit.