I will never use Coparts again. They have horrible customer service and in my option are completely unethical. There so called Annual fee is actually not annual if you are unsatisfied and cancel your membership. If it's over seven days then they keep the entire annual fee. That's bs. At least call it what it is. If you aren't using the membership a partial refund is responsible. Especially with a fee that's 249.00. read more

I purchased a car that said it "ran and drove". There was even a link to hear the motor. However, It was delivered and the motor is blown. Now I have a 5K lawn ornament. DO NOT BUY FROM COPART. THEY ARE SCAMMERS. read more

What a horrible 2 month long experience after I bought a car on Copart.com. Copart the website and bidding was fun, but everything that had to do with the brighton location was HELL. There should be a better instructions on how to pickup the car. TIP - Just pay the 100 bucks and have it delivered. (which can take forever) Tip - don't show up there without an appointment. They won't help you. There is one person working and about 10-12 people waiting to talk to someone. Why wasn't the title just mailed or delivered with the car? Why wasn't all the paperwork correct Why was the title marked "not actual milage - odometer discrepancy"?? with no damage to the dash and with minor rear damage to the car. I had to get 2 different statement of facts, 3 different sales tax documents till Finally sherry.J helped me to get the right document. 3 trips to the DMV till it was all done. read more

My sons car was totaled and by the time we picked it up at copart in brighton they had stripped all of his after market parts off it. Crooks! He was heartbroken. read more

This has to be the worst experience doing business with this place, even if you have an appointment at 10 am expect them to have you waiting 8 hours just to tell you "oh sorry we are under staffed" to recive you're car who will pay you're tow trucks 8 hours? And they still will charge you more every day you're car stays in there sad place read more

Copart - Denver - Front entrance - Car Auctions Near Me - Brighton, Colorado

Flew across country to review a vehicle and had to plead to see the vehicle the day we flew in and then asked if we could look at it again the next morning before our afternoon flight and the manager said no, because we had seen it the day before. Obviously no regard for the purchaser and no regards for making the best decisions for your co-part business as getting the best money for it. So, if I could give a zero, I would.....Co-part work on your business manners and do the right decisions for your company and customers..... read more

I totaled my car and had the car sent from the mechanic to Copart as part of the settlement process. I didn't have an opportunity to take out my belongings, so my insurance informed Copart to ship all belongs in the car. I ended up receiving a half drank protein shake bottle and trash. I then took the day off of work to drive up to see if that was really all of my belongings and brought home over $1200 worth of my stuff. Whoever looked through the car to send my belongings only opened the passenger door- grabbed a shaker bottle and said that was it. How lazy. Because of the laziness I had to take a day off of work and drive 2 hours to do their job for them. read more

Awful customer service. Each person I spoke with was rude. Not helpful with the process never explained anything, they don't listen or care. Had to deal with this unorganized company because my insurance company chose them. read more

My Jeep was in an accident on Friday, September 13th, 2019. Northside was called by the state police to tow my vehicle to their impound lot. It was then transferred to CoPart. I want to thank the owner of CoPartfor hiring thieves that clean out people's vehicles after accidents. I tried to remove as many of my valuables as possible, but when you suffered a head injury and the accident is 22 miles from home, it is difficult to gain your composure and remove any and everything of value, especially after an accident such as this. You all should be ashamed. Karma is a bitch! read more

We recently had the unfortunate issue of being involved in a serious accident of which our late model car wound up totaled. At the time of the accident and the scary trauma of it all did not remove much from our vehicle. Our vehicle eventually wound up at Copart in Brighton. We called Copart and was advised what information and ID we needed to have access to the vehicle. I went out and signed in and waited for them to bring up our car (which was undriveable so they had to use a forklift to bring up front.) May seem odd, but was really sad to see our faithful car so damaged and spent :( The wait was not as bad as I had expected and the women whom helped me at the counter went out to the car with me and was so courteous, nice and polite and actually carried some of the larger items we wanted from our wrecked car in the back lot through their office and out to our car parked in front of their office. She really made what I thought would be another lousy task with this whole accident situation better and her smile helped me believe that not all salvage yards are dirty, mean, and a place one never wants to go to. An unbelievable fact, this location of Copart (they have other Denver metro locations apparently ) has 15,000 cars in the salvage yard! read more

do not ever have your vehicle towed to Copart or allow you insurane company do so. My vehicle was towed theer and hundred's of dollars o personl stuff waws stolen. They could only ell me, that it might ha be3n the tow truck driver and they were sory this happened to me but they wouldnt even tr5y to find the missing items while I was The bafk of my t5uck wasoverloqded with trash wood, in order to look in tthe bed of the truck, I had to unloa the tuckloa o trash wood an they also told me tha I had to reloa it. I qm 67 and a stroke survivor and the temps ot up o 90 degrees today. i loaded until I was exhausted when I began o feel dizzy. They and the insurance companydetermined that after the vehicle was stolen aqnd qbqandoned, there was evidence of meth and fentinyl use so ther vehicle had to be totalled. I accepted the offer becauss I had to to get to a settlment with Liberty Mutual. Now Coparts has obtained my truck for a fraion of wha it is worh and can now auion it off for a hfw profit. These people are theives.. Do not allow your vehicle to come into their control. read more

it made me rate it before i could share a review smh, honestly copart deserves 0 stars. they're thieves they took some of my belongings out of my car that was in my windshield an hanging on my rearview mirror.those items they stole out of my car were very much sentimental to me, those weren't thier belongings to touch. they even took off my car licenses plate they're cheyenne & arapaho tribal tag, when i asked them about my missing items they just gave some bullshit ass excuse. i have proof my belongings were in my car i took pics of it an everything. they even took pics of my car with my belongings in there.worst place to get your car towed to please stay away from this place. today is apirl 3, 2024 i will be returning apirl 4,2024 with law enforcement. they will also be getting sued. i will post pictures of my belongings that they have stolen from me.***please see pics below. thank you. ***please feel free to reach out an share your reviews with me*** read more

The wait time at copart is ridicules and the service is terrible. The only way to get service is if you give them cash. They have appointments but they never respect your appointment time. read more

SCAM. Look at pictured example, which I posted earlier today. Here is an example, but I have been to Copart several times and most of the time, Run and Drive means nothing. It is a scam. Once, the master cylinder was not even installed in the car and the transmission was shot but marked as run and drives. Another time, the car was a stick shift when listed as automatic and of course, did not run and drive. read more

Copart - Denver - Now they are getting sloppy with their scams. - Car Auctions Near Me - Brighton, Colorado

Was told 3 different things from 3 different people. Was told I needed to tell my insurance company to file a claim for a sheriff or cop to come out and do a vin inspection, that was bs. I was later told i could bring a cop anytime I want. I was told over the phone that an officer did a vin inspection on my vehicle because officers come by once a month, that was bs. I drive down from Wyoming and a lady says( I SHIT YOU NOT!) "oh we must be out of paper work when the cop came by." FFS i just had to take it. I was told they could fill out a vin inspection form for me,BS. They filled it out for me, but they spelled my name wrong and put the incorrect mileage on the vin inspection form. When I returned to have it filled out correctly, it learned that Wyoming wouldn't accept their information. I finally took things into my own hands. I went to the sheriff's office and paid for a sheriff to come out to do a vin inspection. When i showed up for like the 4th time they were probably thinking " oh he's back again. " yeah i was back and brought a sheriff and guess what? I didn't file a single freaking claim. I walked in and they said right this way. In my honest to god opinion, this place has to be the most incompetent wrecking yard. On earth. And judging by what I hear, they will screw you over every single possible way to keep your vehicle. Ok I'm done good luck to whoever reads this. And one last thing. Scan the thing on the front door so they will call your name. Otherwise you'll set there forever read more

It took me a month before I could find my car and get my things. I was in the middle of a move/traveling during an accident. Multiple things were missing when I finally got to my car. Including jewelry, clothes, bedding, my dogs bowls (that just makes no sense..) a dream catcher. It looked like a tornado went thru... if your vehicle is being taken here, please get everything you can put first. My entire life was packed in there... They even threw my grandpas camera and lenses around. read more

0 Stars and would give less if possible. Bought via AutoBid.com a 2006 Tacoma listed having 77,000 miles in 3/2018. Toyota dealership told me that in 2010 the car had over 166,000 miles!!! Also CoPart and AutoBid.com (also worse company I've ever dealt with on anything and fraudulent) said car "Ran and Drove" - wouldn't start when it arrived, transmission totally useless over 40 mph and had a mix of coolant and transmission fluid in both radiator and transmission! $3,5000 to figure this out and AutoBid denies any responsibility if in fact you wait long enough to talk to a live person. Stay away from AutoBid and CoPart AT ALL COST. They are total scammers and you'll get ripped off like I did. You've been warned. read more

I'm very disappointed with copart on how they handled my car. Liberty mutual used copart to tow my vehicle after an accident and there were some confusion as to where it was towed for about 1 week. Then they also damaged the back bumper of my car without giving anyone notice of it. Liberty Mutual determined that the damage occurred while it was in their possession as they take photos of the vehicles when they bring it in. I tried calling the office manager to resolve the issue but still have not gotten a response back. I hope writing this review will either prompt them to do a better job or to warn other consumers. read more

Customer service awful! Workers works very slow! They don't check when you give them info for vehicles! read more

Horrible customer service. Through Cash for Cars, I sold my recently crashed VW. These guys no-showed two days in a row which was a collossal waste of time. We are donating our car to a reputable charity who will appreciate it. read more

just the worst!!! LEGAL FRAUD. I bought a 4runner. They claim it has 40k on it. Even pictures shows 40k. I get the car and engine has a sticker saying the odometer was replaced at 149k!!! I run the car fax and a year ago the car had 174k!!!!! THEY SOLD IT WITH 40K!!! NOW THEY WONT TAKE RESPONSIBILITY!! FRAUD STAY AWAY!! DO NOT BUY FROM THEM. LEGAL SCAM!! read more

The nice folks who work here have a pretty difficult job and do it with a smile all while multitasking. Thanks to Will, he is great! I experienced a short wait and was lead out to my car to get my personal things. Will was kind enough to help carry everything as well. Thank you for making this difficult process a little easier. read more

This place is a negative star joke!!! Sold my car to Cash for cars and this is the company they use for pickup. Right off the bat the dispatcher, who also claims to be the manager, was rude and not helpful at all. She would not give any "window " for when the car could be picked up that day so like many people who have a life we were forced to pick a day that we had "nothing" going on. We picked a day 2(TWO) days later yet still no window could be any time that day. That day came and about half the day went, we called and same person says "Oh we will try and get it but it might be tomorrow." So the rest of the day goes by and nothing, no call to say sorry no nothing. We get up the next day and call, Maria the same rude, lady who continues to lie to us says we can't give you a time and I will TRY and get it today. REALLY, TRY, so that was enough. Called Cash for Cars said skip it sold the car to Pedal who gave us a window of when the driver would be there same day. To sum up Cash for Cars and especially Copart towing SUCK! read more

I donated a Toyota Truck to Cars For Charity who farmed out the tow truck pick up to Copart. I made the arrangements 2 weeks in advanced; I was informed the tow truck would arrive between 8am-12pm with a 1 hour call from the driver prior to pick up. Needless to say, no one called. I called Copart a total of 5 times over a 2 hour period on the day of the scheduled pick up and was hung up on 4 times. The one time I did speak to a Copart representative she said she would look into my situation but never called me back. I'm convinced they see my phone number pop up on their system and automatically hang up rather than talk to me. This seems like a rookie organization with zero customer service skills. I let Cars for Charity know they should not be working with a company that has such low standards. read more

Absolutely terrible customer service. Avoid this company at all costs. I used Peddle.com to sell a junk car and Copart signed up to be the buyer. I tried calling 5 times over 2 days to schedule pick up and 4 of those times I was hung up on. (the phone was picked up,I could hear people in the background, then hung up) On the 5th time I was transferred to another location where I was able to schedule pick up. Only for them to not show up during the FOUR HOUR block that they assigned to me. I never received a call, email, or text any kind. Wow...just wow. This is what happens when a company feels they are immune to how they treat their customers. read more

Ordered a condition report for Lot # 48358988. I received an email that the report was posted into my account. Logged in and found that there is only one video (low quality) of the exterior. No interior photos or videos were posted. This was the main reason I ordered the report. I called the yard and spoke with them and was told that they could not find the keys, so the vehicle is locked. Flat lie! One of the photos that were taken during the same condition report shows the driver side door open. Clearly, the person who took the photos was able to get into the vehicle but did not take any photos or videos. Either trying to hide something or I don't know what to assume. One thing is clear, this yard employees are not helpful. I called them multiple times and even asked for the manager and left a voicemail but did not hear back. The auction is tomorrow, so I am not sure if I will be bidding on this vehicle without seeing the interior. I have saved the photo that shows the door open and will send it to Copart Corporate to file a complaint about this lie. I don't care about refund, all I want is to make sure that Copart HQ is aware of this. read more

I've been waiting here for an hour and a half for them to locate a vehicle. The people at the counter seem pleasant enough. I guess they stay in business because most people don't have a choice in coming here... read more