My contract ended and they keep trying to charge my account. Now saying that I need to send in…read morewriting 30 days before. But when I called because the alarm kept going off, they had no one to send to trouble shoot the problem, this went on for a week. Finally I disconnected it myself. So I would NOT recommend this company to anyone

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.

This year I've been all about trying new services instead of sticking with old mediocre ones. After…read moreseeing these reviews, I decided to give these guys a try, and they didn't disappoint. I reached out and Don came by the next morning, and gave me a quick and simple quote that blew the other guys out of the water. He was quick and professional, and fully delivered with terrific quality cameras. We have had two small issues since then (not to do with the quality of work, just minor snafus) and Don responded to me right away and helped me fix the problem. These guys will be my first call the next time I need anything like this.

Chicago Security Surveillance: Don was fantastic! Professional, informative, efficient are words to…read moredescribe his company. He told us exactly what gear we required for our little home. GREAT JOB, DON! 5 STARS!!!!! THANKS AGAIN!

I recently moved and Carolyn at Forest seamlessly guided me through the process of getting…read moreeverything squared away in my new home. She attentively listened to my wants and needs and made it happen and she even showed up on the installation days to make sure everything was correct which was a plus. The techs, Brent, Giovanni and Anthony worked hard to get the job done in a timely manner, as I was on a time crunch to get everything up and running. They were clean and precise. Thank you, Forest!

We have a Forest Security System in our new house purchase. We didn't get or lost codes for the…read moresystem and it beeps all the time. I called Forest and it seems if I'm not renewing service they can not help me. They transferred my call to Sales but I was kept waiting so I finally hung up. Forest is just another company trying to screw people it can't reel in as a customer. Hate to be a real customer. How would they treat me then, once I had given them money?

I've been wanting to get cameras at my home since moving here a bit over a year ago. I don't even…read moreremember how I stumbled upon 606 installs but it was lucky. Another company I had spoken with had quoted me more than twice the price, I guess because the cameras they use are fancy or something? I don't know, because the ones Ernesto installed are great and doing precisely what I wanted. When I was on my search for home security cameras, I kept mostly finding things like ADT, SimpliSafe, or something else that was largely about selling you the monitoring plan; the equipment I think was less expensive but then you're paying for the monitoring. I am not generally a fan of the everything-is-now-a-subscription-or-service thing nor do I want to be beholden to whatever rates a company decides to charge. Some of those also were self-install options, which didn't interest me at all. They hooked up several cameras at our home to provide various views, including the basement since I wanted to be able to see what's happening down there when I'm upstairs. The system has a hard drive that can support up to eight cameras. We can save photos, videos, and also play back to see what happened earlier in the recording on the various cameras. Although they could have provided a monitor, we don't really have a place for it so we simply have an app on our phone through which we can view the cameras. I'm not sure why, but I thought it would go much more quickly than it did. I have no frame of reference to know how long it should have taken so that's not a criticism. It took about six hours total but having it done well was the most important part. I would highly the crew at 606 installs for their professionalism, reasonable rate, and excellent work.

I requested an outside speaker replacement. I had purchased the speakers and didn't want to climb a…read moreladder two stories to hang them. I requested a quote and was given a fair price. They sent out an awesome employee who removed the old speakers and replaced with my new ones in less than an hour. Everything worked and I couldn't be happier. I would definitely use them again.

Pro Video Security backs up their work. And they're easy to work with -- and honor their word. I'd…read moreeasily work with the team of Perry, Max, and their subcontractors again. Last summer, we had a break-in at our condo entrance, and found a need for a Full Length Interlocking Door Guard. (Highly recommended as burglars love to shimmy a screwdriver between your door and lock & open into your place easier than a SPAM can.) Pro Video Security let us select the guard. They gave a great bid to put install. We even chose to do 2 doors, given their great rate. Flash forward to 6 months later we found a small (but significant) installation error on one of the doors. Rather than haggle and hassle, they came right out and fixed it at ZERO extra cost. (As expected.) On top of that: The fix came right on time. We caught this picture of a rather infamous trio (USPS is after them) trying to break in and being foiled by the door guard. SEE PIC.

I started out with Provideo Security around 10 years ago when I was looking to install cameras in…read moremy yard, following an incident where two of my dogs got bitten by a rattlesnake. I wanted to be able to keep a watch on the dogs and also of course on my house in general. I bought the equipment from Provideo and I am all the way in California, so I had a local person install the equipment for me, and Perry took over the remote customer service, which has been far above and beyond what anybody could ever expect from customer service. If anything goes wrong, he is right there ready to help me fix it and get it up and running again. I could probably find someone locally, but there is no way I would ever find such great, friendly, knowledgeable customer service. So wherever you are in the world, these guys are the best! Thank you, Perry!

Their team provides specialized services for security, video, & storage at a very affordable price…read more They have tremendous product knowledge and the end result is beautiful. We highly recommend!

From the owner: Surveillance Technologies LLC provides video surveillance systems, door access security systems,…read moreintrusion alarm systems, intercom systems, and network Wi-Fi systems in the Bartonville, IL area.

I've had this service for 5 years. Not because I wanted to but because they keep telling me I have…read moreto stay stay with them or they are penalties. The first 2 years was decent. Then I asked for an addition outdoor camera. I was told they no longer provide wired cameras and I had to upgrade to the Google nest wireless outdoor cameras if I wanted an additional camera. They told me they were better and they ONLY needed to be charged every 9 months to 1 year. I signed a financial agreement for the equipment ONLY. I did NOT sign another service agreement or so I thought. I quickly realized these cameras have to be charged every 2 1/2 - 3 months NOT 9 months to a year. I told ADT I wanted my wired cameras back and they could take back these ones. They refused. Then we started having issues with the wall panel malfunctioning. We requested they fix it but they stated it would cost an additional hundreds of dollars to fix their equipment thats under warranty. I requested to cancel service numerous times and they said I had to pay off the equipment first. Then this past February the alarm system kept going off to the point the police were about to come out. We kept calling ADT technical support and was on the phone forever multiple times. The last time the technician finally told us to remove the internal batteries from the wall panel to shut the system down. So we did. We asked them to come out AGAIN to fix the equipment. They once again told us it would cost hundreds of dollars to come out. We have been without service and forced to pay a monthly bill since February. I called them this month and demanded they send someone's out. I paid off the equipment early. They said they would waive the service fee. The technician got their and said, the service fee is waived but my labor isn't and all parts are going to be charged as well. He said it will probably cost around $400 to $500. I told him to leave. I called and demanded my service be canceled and for them never to contact me again. Then they send me a $1400.00 bill. Now let me tell you, I've NEVER been late ONCE on my bill and ALWAYS paid more than the bill amount. I paid off my equipment early as well. They breached the contract by NOT providing operational equipment and NOT providing service. They scammed me into buying a product by misrepresent it. I've reported them to the BBB. They dont even own or operate their own cameras. You can buy a Google camera on Amazon amd get the app for FREE. BUYER BEWARE!!!!

I had a motion sensor installed as part of my ADT system, but it has never worked since…read moreinstallation (Last October). I would like to request a technician to inspect and , if it was faulty (or it was intentionally set to a non-functional state by their staff) from the start. They said in the email that they would resolve the issue within three business days, but it's already been a full week and I still haven't been able to get in touch with them. Also, I've had at least three separate incidents where a visitor came to my home, and their monitoring system failed to record any footage at all. (The latest one: on May 23, 2025, Friday, at around 5:00 to 5:30pm CDT, my agent visited my house and was standing directly under the security camera, yet whatsoever. This raises serious concerns about the reliability of the equipment). Fortunately, I have independent video evidence from my phone confirming their presence. Given that the system did not captured any of these events, despite being active and armed, I believe this constitutes a serious failure in service and may reflect negligence.

Barlow Lock & Security is knowledgeable, responded quickly, sent a very trustworthy company agent…read moreand I would always call them for any security issue. And I think their pricing was reasonable for all the work they did, however I don't know what to compare to. It just seemed a great value for work done.

From the owner: Since 1969, Barlow Lock & Security Inc has been protecting homes and businesses in Effingham, IL…read moreand nearby areas. Our family-owned company has built a strong reputation in the security industry over the past five decades. We know how important it is to keep your property and loved ones safe, so we offer a wide range of security system solutions. As one of the top security systems companies, we're dedicated to delivering excellent service and ensuring customer satisfaction. Our team stays current to provide our clients with advanced solutions. Whether you need to secure your home, business, or industrial site, Barlow Lock & Security Inc can design and set up a complete security system to protect what matters most to you.

Joe and his team helped us assemble not only the best door keypad access system but the right one…read morefor us and within our budget. They have and continue to put customer first. Excellent customer service, follow up, installation and demo of product. Great team and would recommend to anyone!

From the owner: For the very best in audio and video security, look no further than Springfield Alarm Company in…read moreSpringfield IL. When you're looking for the best way to keep your home and family safe, our team of security experts is ready to suggest the best systems and brands to suit your individual needs. Call today for convenient security options like remote access, mobile app access, and cellular services. Other specialties include: Medical Alerts Springfield IL 62712 Five Diamond Central Station Springfield IL 62712 Front Pump Alert Springfield IL 62712 Internet Monitoring Springfield IL 62712 Don't make the mistake of waiting until your home is targeted by burglars. Springfield Alarm Company has the latest cutting edge technology to keep your home safe and prevent the unthinkable. Sleep well at night knowing you have the benefit of our video surveillance, key card access, and surveillance cameras.

I had keys that I needed for something and for the length of time it took them to make me keys, I…read morethought the $42 was very fair, it was actually cheap compared to what other people would've charged. I would highly recommend this business to anyone!

Bryce was friendly and professional. He was on another job when I called and he gave me a…read morereasonable time estimate regarding when he could arrive at our site. He was courteous to give us a call when he was on his way. The fee was reasonable and got us out of a tough spot after hours. The Lock Shop will be the first place I call if I need something again.