We needed a new toilet in our bathroom because our 25 year old was failing!!! I have been putting…read moreoff getting a new toilet for a really long time because I'm short and need a short toilet but stores only carry taller toilets!!! Robert Boland and Dale saved the day again for us! Robert was able to find a 14" tall toilet for me!!! I am blown away! They took such good care of us! I always appreciate Roberts because he looks out for the customer and is always real about what is going on with our plumbing issues! Thank you Arnold & Sons for having such incredible people working for you!!! Also it says I am in California (why I do not know) but my city and state is Peoria, IL!

Initially gave this company 5 stars on the 23rd of December…read more.. HOWEVER, 11 (JUST ELEVEN DAYS!) later and the main line is backing up AGAIN. Called over the weekend, and an automated message said they ARE NOT a 24 hr service (contrary to what the web says..). Left a voicemail. Jorge did return my call Monday morning before 8 a.m. , however offered no apology and no help. Didn't offer to come out and re-snake the drain. Didn't, offer a refund for a job obviously not performed correctly/fully. The initial call only cost $99. I did tip Jorge $60 for coming out out on Christmas Eve eve (Dec 23rd) For $159 it was a lesson learned. DON'T USE ARNOLD & SONS for drain clearing. And don't believe that they're "available 24 hrs" Thanks for nothing Arnold and Sons

Originally called to have a water heater replaced. They guy they sent out immediately looks at our…read moregalvanized pipes and says they need replaced. 12.5k payment for what took half a day. After the plumbers left, the toilet would not flushed. They came back and fixed it no problem. But now the toilet is running hot water. About another two weeks later, one of our pipes they did not work on conveniently breaks. They come back out again and say they cannot fix it, but have to replace it for another 900.00. Can't say I recommend them due to all the issues that have occurred since they did the incredibly expensive pipe job originally. And after looking at additional reviews and reddit post about them, they do seem to be a scammy company. I'd recommend a local, non nationwide company.

I had a frozen valve under my sink, causing light water damage. Since my usual plumber was not…read moreavailable over the weekend, I tried Tiger. The "plumber" (ie the sales guy) who showed up, tried to sell me a package up to $2,500 to replace all the valves in the house. He had no interest in fixing the valve with an ongoing leak. The following week I had a real plumber diagnose, and he fixed the valve for $200.00.

I am so disappointed in their service previously used them in the past and never had an issue…read morehowever, come to find out when they came out to do the furnace maintenance. They did not change my humidifier pad, which is part of the maintenance fast-forward a year later, I called them up And asked him why they did not replace it. He really couldn't give me an answer. I had them order one for me months later they told me it was no longer available now my question is if I called them for a service call and that humidifier pad needs to be replaced, they're gonna have to find another option. He could've just made things right but didn't Waylon would not return my call instead the receptionist would call me and state that Waylon returned my call when in fact he didn't! -Maria in Peoria

They installed a off brand unit that didn't last 5yrs for a premium price, called them to diagnose…read morea problem, they were here 20mins for $300 and now a month later I have the sane issue ..do not use these clowns

Very professional! Found the issue quickly and had it repaired so fast…read more Very reasonable pricing! Quality work!

Quick response, very knowledgeable. If you are looking for a plumber who is a "regular guy", Derek…read moreis your guy.

Quality of work, customer service…read more Value

I wish I could give this company 10/10. I'm not from the area and read a lot of reviews, if you…read morewant a reliable, honest company-this is your stop. George (plumber) came by was honest, up front, and kept things real with me. Our hot water heater needed a new gas control, which had to be ordered from the company, George made time for us so we didn't have to go days without hot water when it came in. Michelle was also great with scheduling and communication. I will use this company again for all our plumbing needs. Thank you so much!! As a customer, I feel very appreciated and valued.

Had an appointment for today, no call no show! So disappointed because they canceled our first…read moreappointment due to death in the family then we waited two weeks for our second appointment and they didn't even give us the courtesy of a call that they couldn't make it.

We needed a sink leaking faucet repaired and expecting company. They were one of two who answered…read moreour many plumber calls. Repairman was great, problem turned out much worse and more time consuming than expected. He did a great job!! Thank you so much.