We were in a bind at one of our events this weekend. I called and emailed several shops around our…read morearea and I got a call back and a response to our email from Minuteman Press. James met is at their store on Saturday and not only printed our project made coffee and brought breakfast. We will always use Minuteman Press in Pelham. They cared and worked professionally to help us.

Terrible customer service. I ordered SEC schedule magnets from my email last year that confirmed…read moremy order- I stated "I'd like to reorder 300 of these." Of course I didn't want the 25' SEC schedule in May of 26'....but, that's what I got. I have requested a call from a manager and can't get one to call me. I called the store 3x's and they picked up and hung up. Whoever I've been dealing with is super snippy- would not recommend

Your sharpies, printing and copying services, post-its, business cards, posters made, foam-core…read morebacking, book binding, etc. are all present, just like with any office store. I prefer to DIY print, because it dulls the blow of paying for a copier, but every year the copiers become more complicated- I feel like a coot when I can't find the right button or paper tray. This is not a bad place, and it is clean and bright -sterile, even- but they don't offer some of the services that they used to. A few months ago I tried to have a photograph printed onto fabric- something I know they used to do, because I did this for an art school project years ago. They couldn't do it, and looked at me like I was an idiot for asking. In fact, every time I've been to this FedEx Office in recent years, I've been treated poorly, until today. (For better full service, I have had more luck at CopyMax.) Do you know what's annoying? Receiving a broken wine cooler for Mother's Day, and then having to pay to have it professionally repackaged for shipping because we broke down the box and recycled it (not FedEx's fault, but wouldn't you expect a brand-new appliance to function). $95.00! Also I tweaked my back carrying the thing to the back of my car. The FedEx guy was very sweet, though, and helped me a lot by bringing out a dolly and helping me out of the car, and explaining how the packaging worked. They had to build me a completely new box, because they didn't have any premade boxes that large. If you go to FedEx Office at Carrefour, go see Kevin in packaging and shipping! He was a bright spot in a very tough day.

They were in the process of moving and were still taking and making orders!! The store's land was…read morebeing converted to apartments and their new location is minutes away. The staff was friendly and accommodating in spite of the circumstance! Thank you for the effort it took to maintain customer satisfaction!!