Dr. Jason Song and Palm Tree Pain Management are, at the best, a bad place to go and at worse,…read moredangerous. He convinced my husband that he needed a pain pump and then set the distribution of medication in such a dangerous way, his nurse could not ethically move forward with his instructions. He just wants to do injections and surgeries, because they make him the most money. For every appointment, he waited over an hour and staff were often rude. If you are in pain and need pain management, keep looking. Dr. Song is not a good physician and does not care about patients.

Doctor Song and his Staff are outstanding and very professional. Dr. Song has helped me get…read morethrough my pain and has given me help other doctors that have not. I definitely recommend him for pain management. Great job guys

What a great doctor and a great office. I first started seeing Dr. Torres when my pain management…read moredoctor retired and he was taking over the patients from the office closing. I have been seeing Dr. Torres now for a few years for pain management for what would finally be determined to be fibromyalgia. I have sever back issues and numbness in my legs and Dr. Torres has been able to control my pain with a combination of medicine and shots into the nerves of my back. Dr. Torres is one of those doctors who listen to your concerns and does not rush thru an appointment. He is very through with me as a patient. I also way love this staff here. They always call to remind me of my appointments and make sure I stay on up of my refills. This location is in a strip mall with several other business around it. I would highly recommend him and his office. He does have several locations so call and see which location he is in.

This clinic is above and beyond any other in Florida, and trust me I've done my research. Not only…read moreare the staff and providers incredible but the treatment each patient get's is top notch. The small details like providing music and comfort items also really makes this place stand out above the rest. The setting is tranquil and almost like a Medi-spa. Fantastic experience! Thank you Revitalizing Infusion Therapies for getting me back where I needed to be. Next time I will be adding a Vitamin Infusion! .

Vey nice service place is beautiful. Staff is super friendly and do everything to make you…read morecomfortable

Great hospital and Joint Center I'm having to replace both rotator cuffs in my shoulders I was…read morehoping Dr Alveras would be doing the surgery but he does hips not shoulders so I'm seeing Dr Fisher on 25 th

The patient portal that they want you to use doesn't work. Every time you get a code to continue…read morelogging in, you get redirected right back to the log in page. How are you suppose to get your messages from the provider if the web site they want you to use doesn't work? I've been trying for 2 days to get medication that was sent to Walmart for my dad fixed and no one will talk to you on the phone or call you back. Also been waiting for a back brace for him for over 4 weeks now, still not ordered. Not happy with how they've treated my father.

i'm a patient there and, he is retiring and, him and thee staff were very good to me.. Hate to see…read morehim go... Thank you for caring so much and being a great doctor.. Dr. T , Nancy, Hidie .... we're gonna miss you... sincerely, rebecca perez ...

My doctor retired and the new doctor that took his place told me that I had to see a pain…read moremanagement doctor. I found Winter Park pain management online. I don't drive and I don't walk well and this is so close to me that I literally am there in five minutes in my electric scooter. I have never been to a nicer doctor.he was thorough, he was funny and he was caring. I am so glad that I found him! Josie the receptionist is absolutely the best. I highly recommend this clinic to anyone who needs a caring doctor to help manage their pain

Absolute best Pain Management doctor I have ever been to. Wait time was quick and the office staff…read morevery friendly and professional. I have suffered from multiple herniated discs, buldging discs, sciatica, misplaced hip, etc and have been to several chiropractors, back surgeons, Pain clinics etc, and hands down Dr Alberto is the best. He was hilariously funny, caring, personable, and really advocated for the best treatment for me. Having 3 small children it means the world to me and my family to be at my best, and now I can. My quality of life has improved amazingly, I can mop, clean not bend over in agony or worry about having to fall and sprain my ankle again due to my ankle losing mobility from prior nerve damage. I can take my kids to a theme park without being in agony trying to keep up my pace. Do yourself and your family, loved ones a favor, make a appointment with him and go see for yourself don't put it off,you only get one life and every moment matters!!! Thank you Dr Alberto, I will forever be grateful for you getting me back to this place in my life that I thought was no longer an option.

The people here complaining are out of their tree. The doctor is amazing, once I got the MRI done…read moreon the back and he saw the damage he knew what to do. Great doctor and super friendly staff! a++

Dr Kidd and staff are professional caring providers of healthcare, unfortunately I had to move to…read moreanother state after hurricane Irma. I miss them and I'm very thankful for the help they provided. Thank you all.

This place is an absolute joke! They try to bill your insurance for things that don't have anything…read moreto do with your appointment so that they can get money out of you. Lady told me to call my insurance and so I did. When the insurance tried to call her to explain my benefits and tell her that I had a $0 copay, she wanted to ignore the call as I'm sitting right in front of her with the insurance on hold because she knows she's wrong. When I told her she can hear the phone ringing and to stop ignoring it, she turns around and says she's in a "meeting" when I was standing there the whole time. Wouldn't recommend this place to anybody.

If I can give it NO star I would. This practice is all about money and if you call them out they…read morewill be so rude and unprofessional and will not complete the service. Below is my formal complaint with the Florida Department of Agriculture and Consumer Services and the Florida Department of Health. PS. The reason I went here because it's close to my new address and I totally regret wasting my time with them. I went back to my previous family practice and everything checked good with my health not what the Medina practice saying that I would need all the work done? I went for a physical visit on 8/10/2020 at the Osceola Woman's & Family Medicine Specialists located at 618 13th St A, St Cloud, FL 34769. After the consultation, they were charging me $100 where it clearly states on my insurance card my only responsibility is $15. I called my insurance provider Cigna and they call the Dr. office to let them know my only responsibility is $15. I ask for paperwork and at the front desk, Margarita said that she's so busy and they will (snail mail) me all my paperwork? After that, they say that they sent my prescription order and lab work, but they didn't send my prescription to my local CVS St. Cloud and when I went to Quest Diagnostics St. Cloud for my blood work on 8/19, they didn't send my lab works either. I was in pain from 8/10-8/19 as they prevent me to get my Albuterol and I was wheezing every night and can't sleep. The promised snail mail never came in, so I called the office on 8/19 and spoke to Mary Medina the office manager, and was very rude and unprofessional to me and her excuse was the mail got lost? everything is electronic now and they can send me an email about my appointment, but they have to snail mail me my paperwork? it doesn't make sense to me? After the call on 8/19, I called my credit card company to pull the payment because they didn't finish the service that I paid for as Mary Media doesn't want to listen to me and just being rude and unprofessional towards me. She keeps saying I'm not going to argue with you, so I say to her that I'm not arguing I'm communicating and she's the one that won't listen and then Mary hangs up on me. Now they send me to their billing department and they threatened that if I don't pay them that they will send me to the collection agency and Mary Medina would not even return all my calls and all their staffs are being rude on the phone every time I call and ask to speak to her. I will attach the incident timeline with this form to show my many attempts to work with their billing and their office at 618 13th St A, St Cloud, FL 34769 Phone: (407) 556-3999.