Nice hotel. We stayed here 1/15/26-1/17/26 The rooms were…read morehuge and very clean. The front desk personnel were helpful and friendly. I would definitely stay here again.

My company uses this hotel often and it's always an enjoyable stay. There's a few things that…read morearen't great, but I would choose to stay here every time I'm in Wichita. Pros: - The rooms are large and stocked with dishes and everything you need to feel more like you're at home. - There's a small fridge with a real freezer that is really nice to have when you're here for several days. - The rooms are always very clean and common areas are nice. - There's lots of storage for your stuff. - There's lots of outlets and places to charge devices. - The staff is very nice. - The parking is great. - The hotel has a fantastic location that is central to everything and in a nice area of town. Cons: - The breakfast is blah. They need a complete overhaul on most of the breakfast items. The raspberry-blueberry mix must be frozen because as it thaws, it turns to mush. The meats are just gross with weird looking 'bacon' and sausage that is not good. The French Toast is dry and the other items in the warmer are meh. Breakfast isn't a deal breaker, but it is something they can improve upon. - The water pressure in the shower is pretty low. It takes forever to wash shampoo and conditioner out of your hair. - The Internet was slow during this trip. It hasn't been in the past, so it might have just been this time. The pros definitely outweigh the cons and I would recommend Home 2 Suites to anyone looking for a nice and comfortable stay in Wichita.

I had a really pleasant stay at Drury Plaza Hotel Wichita. The rooms are a little dated in style…read morebut still very nice and comfortable, and everything was clean which is what matters most. The staff were genuinely kind and helpful which made the whole experience feel welcoming from check in to check out. The restaurant inside the hotel is very nice and high quality, though a bit pricey since it is essentially a fancy steak restaurant. The free breakfast was decent and had enough variety to start the day without needing to leave. The exterior of the building looks great and the location is a big plus since it is right next to the river and bridge which makes for nice views and easy walks nearby. Overall it is a comfortable and convenient place to stay in Wichita.

I stayed here in early June with my partner, and we both had a very poor experience…read more Our primary issue was a unending, loud buzzing from the AC compressor unit that continued through the night that made it difficult to sleep. Staff were not helpful in helping us find our paid parking, our rooms, or addressing the problem during the stay, which made the stay worse. I chose not to post a public review at the time. Instead, I completed the hotel's internal evaluation I received in my email a few days later. As shown in the attached screenshot, the reply is blatant AI. The follow-up I received is not meaningful customer service. I think that matters when deciding where to spend your hard-earned dollars. I would not recommend recommend this hotel to travelers who expect responsive service when problems arise.

Wife and I stayed here for a night and we absolutely love this hotel and location. The front…read moreservice desk employees are very friendly and welcoming; with a quick check-in. There is free parking across the way. The hotel is well maintained, very clean and a gorgeous building. Our room was nice, large, with kitchenette (mini stove, refrigerator, microwave and some cooking supplies), big spacious bathroom with shower, felt very comfy. Hotel is conveniently located within walking distance of restaurants and night clubs. Definitely would stay again, and recommend.

We've stayed at the Hotel at Old Town many times over the years, and it's become our go-to place…read morewhenever we are in Wichita. Every visit reminds us why we keep coming back. The building itself has so much character - the exposed brick, the historic charm, the cozy atmosphere - all wonderful. The rooms are always spotless, spacious, and comfortable. The staff is consistently friendly and helpful. The location is another huge plus. There are so many great restaurants, shops, and entertainment all within walking distance. So convenient without feeling busy or chaotic. Overall, Hotel at Old Town is one of those rare places that gets it right every time. We always look forward to staying here, and it is easily one of our favorite spots in Wichita.

Lots of positives and only one negative that might be a factor for others…read more Great friendly staff, comfortable room, shower worked fine. A very convenient location in downtown. The one negative was the street noise at night. The noise of the cars but especially the motorcycles reverberates off the buildings and was amplified up in the room. I can't hear in one ear so with my good ear in the pillow the problem was solved for me. You might want to consider ear plugs if you stay here. The motorcycles seem to want to rev up extra and make even more noise. Later in the night it sounded like cars and motorcycles were racing up and down the street. I should say that I stayed over a weekend. The noise issue at night might be different in the middle of the week. I will definitely stay here again the next time I visit. I can get pass the noise issue.

The hotel staff and the rooms are very nice. One BIG item to…read moreknow is do not get a room facing Douglas Street as the traffic noise, especially the high pitch motorcycles racing up and down the street, literally all night ( up until at least 0430 last evening) will keep you awake. Would be 5 stars except for the inability to get a good nights rest due to the street noise.

A preferred hotel for our company when in Wichita, I decided to give this a try…read more The thing about historic hotels is that they often have a very charming facade, lobby and common areas that shine through but once you get in the elevator, the charm can quickly wear off. Not at all true with this Ambassador Hotel. Located in the historic area of downtown Wichita, this Ambassador Hotel is located in what appears to be the newly emerging biomedical campus under construction next door. The portico and lobby are very inviting and decorated to give you the full holiday experience. The front desk attendant wasn't exactly charming at 11pm but she wasn't rude either. She was a bit distracted with her night audit work but got me checked in and upgraded and off to my room in short order. I had room 1010 and I would highly recommend this room any time you stay. This is a multi-room suite with a full living room, a dressing suite with dual vanities and a jacuzzi tub, separate shower and a master bedroom that was quite large with a walk-in closet. So much space for one person! I contemplated cancelling my other reservations and stay there all week, but I didn't. Lots of windows allowing sunlight in the morning and a mini bar with snacks if you have the munchies and want to pay top dollar for the option to eat and drink at your leisure. The hotel has a restaurant and bar and I believe it seems they are well-reviewed although I don't visit either. Parking is in the multi-story parking deck adjacent to the building and likely serves multiple businesses in the area. I think it was $18, no biggee. The only thing that I was cringing over was the sofa. Lighter colored fabric showed off some definite staining that made me want to avoid at all costs. Everything else seemed clean and well cared for. I'm going to give it a four star review for now and try it again another time to see if it deserves more.

We stayed here celebrating our recent marriage and coined as our honeymoon night and went with the…read morecity view large suite. Every couple should do this once a year. From the moment we checked in, we were treated as though we were the only ones in the hotel. The only negative is the sound of construction in the morning with a new biomedical facility, but they have phenomenal sound machines in each room to help. The room we chose had a beautiful bath, and they provided bath salts, which was so kind we will be back for another staycation

I am so disappointed that this restaurant treated me so badly. The workers was rude as. Fuck they…read morekept on telling me that not allowed to go to their pool. They said there's only a weight limit for the pool and I was like what the. Fuck in my mind I was like this. Bitch Finna get on my nerves and then I was already having a bad day. It was only the first day that I went to this hotel when I first walked into the room there was bedbugs. I had to expect it because I always wanna make sure that my beds are nice for me to sleep in and I was so. Pissed so I had to call customer service. I'm definitely not going here ever again. Bad service I ever seen.

To say this area of town is overrun by homeless people is an understatement. The only reason we…read moreconsidered staying here is because of affordability, but mainly proximity to the hospital for a family member in ICU. Let's start with Check in. The AC was broken with no ETA on being fixed in the middle of the summer (95+ degrees). Ok things happen... however there was a schizophrenic homeless women in the lobby camped out on the couch with her trash bags. When we asked if this was normal... the person manning the front desk told us "we're in downtown, what do you expect?" Hmmm... red flag. (More to come) The hotel in pics looks updated but don't be fooled, it's decrepit and as you can see filthy and dated. ie. Paint slathered over mold in the shower. The pillows are a bunch of mini decorative squares. Think airplane sized travel pillows. Hallways wreak of cigarettes and urine. No cars in the parking lot which is a plus, but it's pretty obvious why now. Be sure to check your door is latched because it will not catch if you just close it... yes we didn't use a key to first open our musty room. One outlet on one side the bed. When we arrived to our hotel at night after dinner, there was a homeless man loitering at the front door making everyone walking in uncomfortable. The room key security door to get in the front is broken so no real safeguard. We take the elevator and start walking to our room... another homeless man comes out of the stairwell and follows us to our room begging for change. At this point, wow not even safe in the hotel hallways. Called the front desk and she said she would get security. Hah! Joke was there is no guard as we saw her get out of the elevator a few minutes later. I would say you get what you pay for but this is a disgusting last resort motel. Shame on management for false advertisement, faulty operations, and nonexistent security. PS: It's comical they ask you for your car and license plate "in case your lights are left on"... nope, surely it's to know who to contact once your car gets broken in to. Oh yeah the stairwell is a junkyard of old A/C units.

I've travelled and stayed here for work multiple times now. The rooms are nice. Clean and usually…read morehave what I need. The customer service is at times pretty lack luster. I seldom see any that works here smile! I always thought having to pay for breakfast here was not something I wanted to do.i was proven correct in my thinking today. I'm not sure how their room rates compare to others in the area but I find it ridiculous that they make you pay for breakfast. $14.99 for scrambled eggs, bacon, sausage, biscuits and gravy, potatoes, oatmeal, and weak pastry options. Even more if you pay with card at $16.02. And it was all cold!! Honestly, it might have maybe been worth it if the omelet station was working. Those are supposedly made-to-order. Pretty embarrassing for them. Shame on me for finally trying it. I would've been happier finding a restaurant elsewhere.

The front desk staff at this hotel being kind & the location is the only reason I'd give this hotel…read moretwo stars. The whole was incredibly filthy, from the main lobby and food like dressing being spilled in the hall ways left for more than 12 hours, hand prints and all sorts of other things all over the elevator like it hadn't been wiped down in weeks, to blood on the ceiling in our room, nasty sauce in the mini fridge, toilet bowl didn't look like it's been cleaned in weeks, to towels that were still wet and placed in the rooms. The architecture of the building is beautiful with the atrium it's just a shame how poorly things are being maintained.

Though a little tricky to find due to a festival in downtown, it was worth the effort. Friendly…read moreand informative staff at the front desk. Recommended B & C BBQ and that just rounded out a perfect nights stay. Breakfast was great with plenty of options.

Worst Hotel Experience of My Life:…read more I was on the BART airport train, within minutes of the SFO airport to fly to Wichita. Then I got a call from the hotel. They said the main water pipe had broken and that there was no water in the hotel, so anyone coming to the hotel would have no water for showers, baths, toilets, sinks, coffee-makers, etc. The problem was that I'd gotten an amazing deal on that room that can't be replicated. Also, the rooms downtown are usually more expensive than the hotels at the perimeter of the city. Downtown is the only walkable part. The reason being downtown mattered so much to me is that I'm unable to drive due to being on too many medications, so it was downtown or bust for me. The Wichita transit system is so primitive that it doesn't even run at night; so if I'd gone out to dinner downtown, there would be no way back. The bottom line was that anyplace but downtown would have meant I'd have had to spend another fortune on Uber to get anywhere. Of course, other people know all this, so the downtown rooms tend to sell out quickly, leaving only the most frightening hotels to rent from. So now I was being told, as my train rushed to the airport (in fact I was still on the phone with the hotel as I entered the airport) that not only was I losing my place downtown, but the nearest decent rooms still available with no notice were clear on the far eastern side of town where most transit doesn't even reach and where, again, it would be all Ubers to get home at night. Neither the hotel nor Uber did anything to try to get me a similar deal, but both said that I'd have to cancel the first deal, hope a refund would eventually be issued, on faith; and then pay the completely unreserved, new rates, for a good downtown hotel while arriving at midnight; and that would have been an additional thousands of dollars I didn't have. So the whole vacation was lost as there was no way I could show up at the Wichita airport at midnight with no way of knowing where I would stay, especially since I didn't have a car. And I can't imagine what it would cost to have Uber driving me around as I frantically got on the booking app or called hotels asking for a miracle deal without any notice. My airline was a non-cancel flight; so although I eventually got my money back for the room, I'm paying $430 for a flight I never got to take. Again, I would have went through with the trip if the hotel or Expedia had guaranteed me a similar price for a similar room in a similar location. But they just insisted that I go onto the app and shop around as if the old deal had never existed. So they wouldn't do anything for me, and, furthermore, in the middle of the night I was expected to go hotel shopping with no car, or by paying private cars with no way of knowing where the total costs would have ended up. So, other than a refund of what would prove to be a fraction of the amount I'd need to cold-book a same-night reservation at the most expensive part of the city on a crowded night where things were selling out - - they just offered no help. So I was dumped with no recourse available to save my trip. So weeks later I'm still paying, and will be paying, for this $430 in airlines I never got to take, not because of the airlines, but because of the hotel and Expedia not being able to come up with a way to save my trip. So I lost the trip I'd been dreaming of and was left with a $430 bill to pay. I have never been through such a thing in any of my travels.

Stayed at the Hyatt Regency for a family event in early December. Beautiful location, right on the…read moreArkansas River. You can take the river walkway quite a ways up. Pretty good location - we took rideshare or family took us everywhere, but located not too far from downtown Wichita and restaurants. Pleasant staff, and good sized room.

BED BUGS ROOM 603. If I could give zero stars I would!…read moreI stayed at this hotel with my son for a football camp on Saturday April 18th. The hotel was nice until I woke up to something biting my arm. We had to move rooms at around 1 am when my son should have been getting some restful sleep. This was very inconvenient and I felt like my skin was crawling the rest of the night. While being moved to another room I was told they were unable to give a refund or discount to me because I booked through Expedia. I was not asking for one to begin with but I thought it was very nice that she was telling me that. It made me feel better about the experience, knowing they would be making it right. She did refund my parking fee. Once I came back home I inquired with Expedia and have inquired multiple times being told that someone from the hotel will call me to get more information, etc. I'm so sick of it. Expedia has been great, they have tried to contact the manager several times on my behalf and has even given me a small amount of onekey cash for the incontinence. But for months this hotel has given me the run around when all I'm asking is for them to follow through on their word. I'm very disappointed in this Hyatt and will never stay with Hyatt again. I do not recommend staying here because they lied about a discount or refund for my inconvenience. Plus bed bugs are hard to get rid of, no one needs to be taking these home. There are plenty of hotels in Wichita. DO NOT STAY HERE.

Convenience? Check! All amenities? Check!…read more I moved to this hotel the night before my flight to be close to the airport. And close it is! I think it's technically on airport grounds. I walked from the lobby to the airport at 4:45a and it only took about 4min. Very convenient! As for the hotel, it was nice. Big and spacious with lots of amenities on site. It did feel a bit dated but not dirty or old. Probably needs some brighter lighting or new carpet maybe. Hard to pinpoint exactly but just didn't feel fresh. The gym was small but I was able to get in a decent workout.

Great rooms! Clean, outstanding showers (heat and power of spray), friendly and helpful staff,…read moreexcellent conference areas! Literally at the airport which is convenient! Close to shopping and restaurants!