Good not great. Bathrooms were clean and the location was convenient off interstate. We picked up…read moresnacks and the service was efficient.

Great customer service and cleanest restrooms driving down i40 yet…read more Thanks to Jess and Ashley with 2 Es.

We unfortunately crashed our motorcycle on HWY 7. My wife was airlifted to UAMS in Little Rock…read more Greg came to pick up the motorcycle and gave me a ride into town to get a rental vehicle. He drove me to Hertz where they promised me they would have a car for me. When we arrived, Hertz had rented all the vehicles on hand even though they knew why I needed a car & that I was enroute. Greg generously drove me to Little Rock so that I could be with my wife. I highly recommend Koch's for anyone who might need this type of service. Thank you again Greg for your generosity! There are some good people left in this twisted world.

My partner and I are new to RVing, and got our 30,000 lb truck+fifth wheel stuck in mud in the…read moremiddle of a field due to some poor navigation directions from our Garmin device. We waited 4 hours for AAA to tell us they couldn't find anyone to come help us that evening, so we took matters into our own hands. We talked to two other local wrecker services who turned us down before we got connected to Koch's. He made it clear that he wasn't sure he would be able to help, but he agreed to come out anyway, at 9pm on the Friday after Thanksgiving, to analyze the situation. It was a struggle for him to find us but he kept trying, and when he finally found us around 10pm, he got us out with no issues. We are so grateful for Koch's gracious and patient assistance!

It's $40 for a tractor wash and They do it all by hand. Say what you want but they do an awesome…read morejob, at least I've had an awesome experience every time.

Their was only one truck in bay when I arrived, great service, great value. Thank you!read more

They think they found the problem but we're not sure exactly which side. They said it needs to get…read moreworse so they know exactly where the problem is. Not dangerous so ok to drive. I really appreciate their honesty. Didn't Charge me. I will certainly take it there when needed. Nice, honest, friendly and busy but they got me right in. Would recommend them 10 times over.

I recently had my car inspected for safety and to evaluate tires and brakes for repairs. I was told…read moreI needed 2 new tires which is what I planned for. I was told everything else (fluids, brakes, front tires, etc) looked good. They ordered my tires and I waited for 5 hours for a call that the car was ready. When I received the call, I was told the tires never made it on the truck. They knew I had no more time to wait so I asked them to put my tires as they were and I would have to buy elsewhere. They told me it was urgent so I didn't delay. When I went to my other tire place to replace the bald tires, I was told the lug nuts were stripped and they couldn't remove 2 of my tires. I immediately called Hindsman & Son and was rudely dealt with by Steve. He accused me of never being there because I wasn't given an invoice. He said they had no record of me being there because I didn't pay anything. Again, I didn't purchase invisible tires that never showed up so no, I didn't pay anything. Then he argued that they never touched my tires even though they inspected the brakes and everything for safety? Bottom line is they messed up two of my tires and didn't have the decency or integrity to own up to it. They sent me on my way with stripped lug nuts and bald tires. This was a horrible experience from start to finish. They even lied about not having my number. They finally fixed the issue, I hope as I'm not a mechanic, but then they again sent me on my way with a bald tire. They never even put the new one on. They treated me like I had done something wrong when I returned the car for them to fix their mistakes. I have alerted my family as well so no one takes a chance at this place. They especially pray on single women and treat them like they are stupid. I will also be in touch with the better business bureau. Proceed with caution people!

This is by far the best place to take your vehicle if you want honest evaluation, great prices,…read moreWonderful work! When they take care of you- they truly TAKE CARE OF YOU and YOUR VEHICLE!!! Corey is honest and will only do work you ask for- but, if you're like me and want your vehicle at its best- just let him give it a thorough check-up and he will give you an honest and amazingly fair estimate to fix any and all issues and I am SOooo Thankful I did- because now I know we prevented further damage and maybe even a bad accident! Thank you Corey!!! And Staff! Jaynie

Highly recommend! Amazing service! We were traveling (Pet Transport) and Cory was so helpful…read morereplacing my alternator and charging my battery I can not Thank you enough! Now I can get home with my Service dog Tazzy and the Frenchies

Their service department might communicate some but their actual work ability is questionable. Took…read moremy Tahoe to get the 4wd looked at since it will engage by itself. After the replace the encoder motor sensor, still did it. Took it back and the technician did it 6 test drives and my power steering pump "exploded". I knew the pump was leaking but pretty sure in the efforts to replicate the issue he was repeatedly turning the wheels hard right and hard left and the pump lost all its fluid and the "test drive" was continued with a empty pump. Now out $1500.00 and I will never be taking another vehicle to them or buying a vehicle that requires them to service it if at all possible. I know the pump needed replacement but I wouldn't ever have a dealer do that since their will always overcharge. I am not dealer tech but I know when a power steering pump needs fluid by the noise when they are older and to stop driving it.

Erick was amazing super helpful. We drove three hours. He took videos for us and worked with us to…read moreget where we need.

David is the best mechanic in Russellville. It's hard to find an honest mechanic that won't rip you…read moreoff with unnecessary stuff. David has called me several times to tell me what I thought was wrong was actually something cheaper and easier to fix. You might have to wait to get in to have this man work on you're vehicle but we trust him with everything. He's kinda quiet so don't think he's rude. It just takes a while to get to know the man. I send all my friends to him. He's super!