Alteration du manteau de mon papi ainsi que d'une jupe très bien executés. Je reviendrai!read more

From the owner: At Jacob Nettoyeur Urbain, we’re redefining the dry-cleaning experience with personalized service,…read morequick turnaround times, and convenient online scheduling. As a proud local business, we listen to customer feedback and continually improve to exceed expectations. We’re committed to making your life easier with a seamless, reliable experience you can count on.

I was visiting Montréal from Los Angeles, and had an important meeting on Friday. On Tuesday, I…read moretried on the suit I'd brought, only to discover I'd brought the wrong pants -- they were both too long and too baggy. Mid-afternoon, I walked over to Nettoyeur Unique Express, where I was greeted in a friendly manner. I explained my predicament, and was assured it would be no problem. I confessed that I had no idea what proper fit should be, and the woman doing alterations patiently helped determine what needed changing. When I asked if I have the altered pants and the cleaned suit by Friday morning, they said yes, and in fact, they could have them ready by Thursday evening. Thursday evening came, everything was ready, the pants fit perfectly, and I looked well-dressed for my meeting. I was very pleased. The work was top notch, it was fast, and reasonably priced. The people were friendly. What more could you ask for?

Love this place. Needed a few items laundered while on a week long vacation and they delivered not…read moreonly quickly but the clothes were clean and smelled great. Some items were sensitive and required a cold wash and hang dry...they had no issues complying. Service was provided with a smile and at a very reasonable price. We recommend this establishment.

Outstanding service!…read more I dropped off my coat for dry cleaning because there was what it seemed to be a stain. When I picked it up, this "stain" was still there. I talked to the owner about this when I realized that it was not removed. I was told that this was not a stain but most likely a colour damage. He sent it back for dry cleaning one more time without charge. When my coat came back, it turned out it was indeed a colour damage that could not be fixed with dry cleaning. I still appreciate his effort and service.

Do not bring any decent clothes there. They shrunk and ruined a silk dress and a pair of pants.read more

From the owner: At Jacob Nettoyeur Urbain, we’re redefining the dry-cleaning experience with personalized service,…read morequick turnaround times, and convenient online scheduling. As a proud local business, we listen to customer feedback and continually improve to exceed expectations. We’re committed to making your life easier with a seamless, reliable experience you can count on.

This company ruined 2 nice dresses (Louis Vuitton and long gown). We did complain, the company did…read morenot offer any compensations or repair service since August.

Best dry cleaner in town: best service, more expensive than the regular cleaners in your…read moreneighborhood. Every time I try another cleaner I'm always disappointed. It's 5km from my house and i still go there!!!

I got my shoes back and they are amazing! I'm SO happy! They were repaired by hand and the work is…read moreimpeccable, the heels were totally worn down in the crazy pattern of my uniquely messed up gait and they were so carefully rebuilt and resoled they look better than new, but fit like the absolute old favourites that they are. If you have new quality leather shoes that you want brought back to life by a master this is where to go.

Terrible and disorganized. Brought shoes to be repaired, was told to come back in a week on a…read morespecific day, any time, for pick up, and I was assured they would be ready and completely looking new again. When I went back in on the day I was told to, which happened to be pouring rain too, I found that they hadn't even begun working on my shoes at all and they were not ready!! I was obviously upset, and had to ask if there would be some sort of discount or something for the incredible inconvenience, and I was told no, and ultimately given my shoes back. They would have rather me leave completely unsatisfied with their service than to demonstrate their apologies for such a big inconvenience to a customer. I am honestly very surprised this place gets by with such lazy and unorganized workers. I had high hopes but have been immensely disappointed unfortunately. Best to find someone more competent to repair your shoes.