Terra Property Management in Edmonton has done a great job with our property management for a while…read morenow and things are great. We do not live in Edmonton, but assured our property is being taken care of by a great management company.

I"m not even a client and they offered to help with my inquiry. Goes to show that they are good…read morepeople.

I lived in Ascot Properties , Arbor apartment for about a year. The experience over all has been…read morenothing short of Great. Everything is taken care of on time. There has always been a great focus on security as well. My resident manager Joe was very professional and always took care of everything without fail. Highly recommend this to anyone who is thinking of moving here.

The only time this company gives you good service is at the start when they haunt you to sign up…read morefor their services. We are highly dissatisfied with the manner they handle problems that arise with the renter and does not even do the necessary investigations when there is something that comes up. I honestly don't know what you pay for! Do not recommend them at all!

Ikram in particular is an absolute nightmare to deal with. Says one thing, does another. Impossible…read moreto get ahold of by phone. The company doesn't answer the phone when there is anything that needs to be fixed. You have to leave a voicemail and hope someone gets back to you within a day or two. Frustrated tenants have reached out to me (as the owner) as they cannot get ahold of rental advisors but have urgent issues. I'm assuming it depends on who you end up dealing with but Ikram has been terrible. I had other people with the company before that were good but all seem to have left.

Don't move here if you don't wanna be bullied or intimidated for complaining against noise when all…read moreyour trying to have a peaceful night they do not uphold landlord in attendance act at all, and when you on it, they will send you assist, making you the problem unprofessional staff do not believe five star ratings as they are paid for anyone for class action

I've had such a good renting experience with Braden for over 2 years, but recently they hired a new…read moreLandlord, and the quality of care for this building has gone out the window. I've been harassed, and have had my tenant rights breached MULTIPLE times. The landlord and building manager entered my unit the day after the scheduled inspection and intimidated my babysitter that was home with my sick child. She brings her emotional support dog with her to babysit, which was approved by the previous landlord and they are trying to tell me I breached my lease because the new landlord hasn't approved it, this is after they tried to withdraw unauthorized money from my account and attempted to withdraw rent after I had already paid by cheque. This put me me in arrears for my car insurance and double nsf's, which I ultimately had to end up paying out because of this. The breach letters come after their little attempts. They gave me a breach noice saying I didn't have my PAD on file, the day after they tried to take a random amount from my account, and I got a breach noice for my sitter the day after they illegally entered my unit:. This is full blown harassment and very unprofessional. They say I'm in arrears but won't say what for lol??? All my rent payments are up to date ‍ We are also survivors of domestic abuse and this building is one location our abuser can't access and now has been made unsafe by the landlord and manager. I was also given a bill for common area carpet cleaning after helping an elderly gentlemen move out of the building because he had bags in the hallway. The landlord graciously told me that you guys can't charge us for things like that, so that's one decent things she's done. I also disclosed my sensative situation with the landlord, and ever since, I've been harassed with breaches, and they've breached my human rights as I believe this is discrimination to my situation. I'm assuming it's there way of getting me to move out, but that's not going to happen since this is our safe house and I'm not doing anything wrong. Imagine being a mom and a landlord and doing this to another mom with young children who are trying to live a safe and happy life. It's evil actually. I reported the breaches to the building manager and submitted my formal notice that I am escalating this matter for damages, I also asked for upper management and it's been declined by the building manager , so I apologize I messaged on every social media platform, but I think the owners would like to know of the illegal activities going on at Westview Manor Building C and the fact that these 2 individuals are leaving serious marks on Braden's reputation, there is several Facebook posts about this building alone. I think it's only fair they are warned with the truth.

My sprinkler system flooded my suite and the one below. We are not allowed to touch these, I had…read morenot touched it ,yet they fought me and made me pay for all the damages to both units.

If I could give this company a zero star review I would. It has been five days since I moved into a…read moreproperty managed by Group Three Property Management and the buzzer still hasn't been hooked up to my phone. I don't drive and get everything delivered so it has caused a ton of stress. Multiple phone calls and still no response, even though the information was provided to Catherine in advance of the move in date. If they can't do something as simple as respond to phone calls or hook up a buzzer, what is going to happen when serious issues happen?

In my experience as a tenant this company was extremely difficult to get in contact with, and was…read morenot reliable at replying to our concerns. Repairs were often performed very late, and very poorly, or with the minimum of 24 hours notice and no indication of what was being done. Contractors that they have used to repair our place frequently left a mess in our home after performing work, left without performing the intended repair, and once even left for the day halfway through a job without taking any steps to see that the room being worked on was somewhat usable (having us come home to a stove in the middle of our kitchen, a sink and cabinetry disassembled and strewn throughout the kitchen, and with many nails and sharp corners protruding into various areas of the room). If anyone is thinking of renting from this company or having them manage your property (now called Cornerstone) I would recommend reading some of their other reviews, and checking out their history before proceeding.

This place has multiple health code violations, there are constant break-ins and violence in the…read morehallways, people smoking drugs and ruining the laundry machines, destroying them and vandalizing them, urinating and defecating in the main hallways, people yelling and fighting in the hallways, this is one of the most poorly maintained buildings I've ever been in, there are bugs, the staff are rude and non-responsive for weeks at a time. They also lie about many things and try to tell you you didn't pay something and then when you prove that you did, they play dumb. Also you should know, this place is for sale to developers, which is probably why they don't care about maintenance. There was mold underneath my sink. There was sewage from the unit above me that spilled into my bathroom and they left it like that for 3 days and didn't offer any compensation for a hotel or anything like that. Also the water is undrinkable, that's according to AHS not just my opinion. Also AHS found over a dozen Health health and fire safety code violations just in one hallway, as well as four in my unit. I have over 73 photos and three videos of proof that this is one of the most dangerous and under maintained 55 plus year old buildings I have ever rented.

My family has lived here at Canon Ridge for 5 years now. Had a problem with a cracked double pane…read morewindow and they took care of it promply. I've never had a problem getting ahold of someone when I call. And they have always been thoughtful and courteous to me on the phone. I do call during business hours. They do a great job of keeping our complex looking good notwithstanding, we have a gentleman who lives in the complex who looks after sidewalk snow, gardening and general grounds maintenance. Is everything perfect? Not quite, but I don't feel neglected by this management company either.

Flexibility seems to be an on going issue. Missing payments…read moreare not a money issue, it's a Flexibility issue. Go to bank get certified cheque to pay arrears...why..monthly payments are now going through...so certified is for who besides. inconvenience for me.

Terrible service. Had an issue with repairs and a fob and had to send several follow up emails and…read moreplace multiple calls to get any response, and even then they were not able to help

My building has roaches, mold, soiled mattresses out by the dumpster, homeless people getting into…read morethe building and a broken buzzer. When I moved out they charged me for being unable to clean (as there was a power outage). They also charged me an extra $27 every month to use rentcafe to pay my rent - which they increased $200 over two years. They are scammers and slumlords. Don't rent from these people.