2 moths to get an urgent appointment? Had to change my provider, to try to get help for my many…read morehealth concerns. The Licensed Nurse Practitioner that I was assigned to at this clinic was very friendly on our first visit. The following visits she became increasingly more abrupt, rude and rushed. I don't need abrupt, rude and rushed, I need healthcare (with emphasis on CARE). If you are that burned out, maybe consider doing something else as a profession. All in all, I was able to get what I needed, but not without doing a great deal of self advocacy which is extremely hard for someone like me with emotional and mental trauma and physical disabilities. It is very hard to leave a doctors appointment you have waited for, for over a month, feeling dismissed and misunderstood, only to have to make multiple follow up calls to the nurse to get things taken care of. Fortunately I have an excellent mental healthcare team not affiliated with hillside, that helped me stay on top of things so I can get the care I needed. Today my wife came home from a visit with the same nurse practitioner and she was crying. She had been fat shamed. This is unacceptable! I am encouraging her to reach out and report this incident.

I would love to say all my experiences have been good with MCHC on Laws Ave but unfortunately I…read morecan't. Today I had the displeasure of speaking to Natasha. When I called to speak about my wifes medication I was immediately met with a "yes, I have the information but I can't say anything to you without an ROI." I personally know there is an ROI on file because my wife and I filled them out on the same day last year and turned them in. Needless to say I had a little bit of an attitude about the situation considering I had called the previous day and recieved all the information I needed. Todays call was a follow-up. My wife suffers from a malady of health issues, one of those being early onset dimentia so she tends to forget things easily. I am her care giver and try to stay on top of her medications on a daily basis and situations such as this are not needed! I was advised by Natasha that I would have to call my wife and have her call the office and she would give her the information needed. After doing so Natasha called me and then I was able to get the information. Afterwards, I apologized for my "rudeness" and basically told, that my speech was out of line and that I shouldn't be frustrated. I'm sorry that she can't do her job and wears her feelings on her sleeve but when you are talking about someone you provide care for and are brushed aside with "i can't give you that information", YES I AM GOING TO GET FRUSTRATED! Her care and understanding was NON EXISTENT and I personally feel that she should not be there as an employee! I have never been treated this way by any of the staff. LYDIA has always taken care of my needs in regards to my wifes meds, appt's, etc. She is caring and goes above and beyond! Hopefully this review DOES NOT fall on deaf ears. Apparently I can't leave a ZERO on the stars or I WOULD!

Called for appointment this morning, suspect infection. They have 12 new doctors and they couldn't…read morefit me in til tomorrow afternoon. Meanwhile, pain. Typical Adventist crap. Their doctors tend to be nice but everything else is a mess. Billing.. the worst I've ever experienced. Urgent care? ...nope sorry we don't do that is what I was told. Many ways to slip thru the cracks and no competition so no motivation for improvement. I see that when people post negative comments, Adventist rep posts to please call them to work it out. I guess so they can privately give you the runaround. Checking, NO urgent care in area. But looking at PlushCare.com. Excellent reviews. If I sign up I'll post review on their site. May be able to to completely sidestep Adventist!

After being ambulanced in from a campground during a holiday week, this entire staff of medical…read morepeople were AWESOME! Special thanks to Dr. Blackwelder and his staff for fitting us in and getting us back on the road and Dr. Castillas and the emergency room nurses. We've been sidelined by medical issues while traveling in the past and by far, this is the most helpful and wonderful community of people. Thank you, Thank you, Thank you.

Doc is kind, patient, and caring. He takes all of my concerns seriously, and actually wants to…read morehelp, he looks at his patients as a whole person, and is a genuinely nice human.

He takes time cares about you I love this doctor he is a great man. I am lucky he is my doctor.read more

In a form of review, I want to take you back to a few snap shots of my life. Sooo, lets rewind and…read moretake a looksie back...at what happened 9-months-6-weeks-3-days ago... We were literally waiting to start the IVF cycle when I found out I was pregnant. Having gone through a tubal ligation reversal, we had been told to see a doctor right away, to rule out any possibility of a tubal pregnancy. This of course means that my normally impatient self was even MORE impatient to get in and see a doctor... 3.5 weeks and Scott and I were able to get in for an appointment with Dr. Cho, even though they don't normally see a patient so early in a pregnancy. Dr. Cho is shocked that I even know that I'm pregnant so early on. He even asked me why I took a pregnancy test so soon and I just sort of shrugged and laughed, which was much better than having to admit that I buy them in bulk and take them like they had become my new hobby. Since 3.5 weeks was too soon to see anything on an ultrasound, the doctor sent me for blood work. My HCG levels came back and yup... pregnant! Feb 22nd they were 323 and on the 25th they jumped to 1453! (They're supposed to double every couple of days.) 5 weeks in I developed a HUGE cold. Obviously I didn't take anything for it, just spent the weekend in bed blowing my nose and feeling miserable. 5 and a half weeks in I am feeling better, but decided to stay home from work and get a little bit more rest. I was walking to the kitchen when I realize that something wasn't right. I was bleeding. I called my doctors office and they told me they could get me in later that afternoon. I just knew that I'd lost the baby. I sat down on my sofa and cried.... Later that day in my doctor's office, the doctor dimmed the lights and performed an ultrasound. And we got to see that the baby was located in the right spot and after magnifying the image, the doctor said that he could see what looked like heart activity. He said this made him "Cautiously optimistic" and things were probably fine and the baby was ok. I spotted for a week and a half. Each day that I spotted I was miserable. Scott was patient with me as I had several emotional ups and downs. At 7.5 weeks in and we have another doctor's appointment. This time there is no doubt about seeing a heart beat! The baby is the appropriate size and has a heartbeat. The doctor tells us that after seeing a heartbeat, the risk of miscarriage goes down.... However, because of my age- there is still a higher risk for me. But, again, he's optimistic. FAST FORWARD to present day... I have a beautiful 6 week old baby boy!!! I have nothing butgreat things to say about Dr Cho and his office staff. I found everyone to be exceptionally friendly and helpful. Each month at our doctors visit, when we met with Dr. Cho, we felt we had his undivided attention and we never felt rushed.... I've been to dr's offices where I feel like I'm on the clock the second they walk in the door and they have other places to be. You won't find that at Dr. Cho's office, he always made sure to ask if I had any questions and took the time to answer them when I did. Having a baby is a very personal experience, one of the most important (AND STRESSFUL) events in a couples life... having the right doctor is important. I highly recommend Dr. Cho, I wouldn't even hesitate to see him again for future pregnancies!

We have heard wonderful things about Dr. Cho over the years from our friends who went to him for…read moretheir OB/GYN care when they were expecting some years ago. We also are somewhat familiar with Dr. Cho through the local Seventh-day Adventist Church. Because of this, we were surprised when a family member saw Dr. Cho briefly for a health concern. He mocked our loved one with the first words out of his mouth after reviewing data on the computer screen, suggesting the symptoms were in her head and she "likes doctors" with a smirk on his face. The visit was soon after as our family left as soon as we could without being rude. Our loved one did not get the care they needed that day, but went home feeling shamed while still concerned about the untreated health concern. Hopefully this was a random negative experience and not typical of Dr. Cho.

Nice to have a great professional like her working in this town. She is now my daughters primary…read morecare physician and we could not be happier.

We have needed. To go to the emergency room twice and both times the staff has been prompt,…read moreprofessional and helpful. THe doctors and staff made the difficult situation much easier. This ER is a training hospital for other hospitals and has great staff.

Although not a Level-II Trauma Center AH Ukiah Valley employees are skilled at what they do;…read moreprovide basic medical emergency medicine exceeding the standards of "Rural Healthcare". Now a 'teaching' hospital, it appears that the organizers are recruiting for staffers from their Alumni and I believe this creates a synergy. No worries as office people accurately bill insurances and some x-rays are taken via hospital bed.

Would give 100 stars if available. Dr. Turner is the best doctor I've had for a long time, if ever…read more A real star, tops as a medical professional anywhere. I feel extremely lucky to have found him. Not to put other doctors in a bad light, but Dr. Turner is the only one who didn't just ask if I had diabetes, heart disease, breast cancer, or COPD and when the answer is no, says nothing is wrong with me. He knows his stuff, ordered an important diagnostic STAT because there was no time to waste, more help than I got elsewhere in five months. Ukiah and wherever Ukiah Rural Health covers, you are truly blessed. I'm very grateful to have such a skilled physician. He's not bad looking either: :-)

From the owner: Specializing in Internal Medicineread more

Dr. Kylstra claims she wants to work with her patients as a team, but that was not at all my…read moreexperience. I am very involved in my own healthcare and had some specific tests I wanted done and she refused. She didn't think they were necessary. But I'd recently received a diagnosis that I felt did warrant those tests in order to get to the root cause. She didn't ask me any questions or express concern. She struck me as someone not willing to look at the bigger picture. Find another doc.

From the owner: Specializing in Family Practice.read more