My experience at Comfort Keepers has been absolutely wonderful!…read more Comfort Keeper's is very dedicated to taking care of your loved one's in their home setting with or without their families present. They make assignments for patients with staff that complement the the level of all the cares they needed In their very own home. The educational training is provided and if you have any question you get answers quickly and completely from experienced caregivers. They are always available and just a phone call away. If being a caregiver is a new experience for you, do not worry, they have on site education and you'll be placed with an experienced staff member to learn Comfort Keepers in home patient care techniques and the charting system.

I have to say this company has been excellent to work with. Communication is great and they worked…read morewith us to find the perfect caregiver match for my mother. I have to brag about Breanna, she is amazing at her job! Not only does she do an excellent job but has the most loving heart while doing it. My mother has dementia and is very dependent on others to help her get through her day. Breanna has been able to establish a great relationship with her and we are so thankful for her. Rhonda and Andrea, I hope you realize what a gem you have in Breanna!!

My experience with this facility was extremely disappointing. My grandmother was here for…read morerehabilitation and also has dementia. Throughout her stay, Annie Mendoza treated both my grandmother and our family with very little respect. Whenever we needed assistance, she often rolled her eyes or made us feel like we were inconveniencing her. During my grandmother's two-week stay, she wandered out of her room without our knowledge. We were not informed until the following day. At that point, Annie told us that a family member would have to stay with my grandmother 24/7, which we did not believe was an appropriate or acceptable solution. It felt like we had to fight to get even basic care and assistance for my grandmother. When our requests were finally addressed, they were often met with a rude attitude. We also spoke with the director, Gloria McGinnis, regarding our concerns. Unfortunately, we felt that our concerns were not taken seriously, and no meaningful effort was made to address the way some staff members interacted with patients and their families. On a positive note, Blue and Rhonda provided outstanding care. They were compassionate, attentive, and genuinely seemed to care about my grandmother's health and well-being. We are very grateful for the kindness they showed her. Based on our experience, I would not recommend this facility to families seeking compassionate, respectful care for their loved ones.

The nurses, never really took care of my dad. He had fallen a few times. He had a lot scares from…read morethe falling. He had some sores on one foot, he had only 2 weeks staying there. We went to go see him and i he had sores on his other foot and on his buttocks area. They weren't taking care of him at all. We finally talked to hospice and the crown point had sent him to the hospital at the time that we were meeting with hospice that he had fallen again and his eyes rolled back. So, him staying at the hospital for a couple of days did him good. But, finally decided to take him home and his doing so much better thanks to hospice and my mom and brother taking care of him. But i wouldn't recommend this place.

Good place it's self Pay so it gets kinda expensive over a period of time $15 a day adds up over…read moretime but good staff !!!!!

Would not use this company again. Caregiver was late, or never showed up at all. No communication…read morebetween the caregivers and management at all. They seemed to actually be surprised when we reported the things that were (and were not) going on with the caregiver. It was our first time with home care, so we had nothing to compare it to, but now can see how really bad it was.

I was very pleased with the staff and my mother's caregiver. She always spoke highly of the care…read moreshe was receiving and was always in good spirits. I would definitely recommend Best In-Home Care.

CHH has been my grandson's caregiving service for a little over a year now…read more Everyone has so great to work with. They always answer our calls and answer all our questions and help us when we need something. Thank you to Shannon, Briana, Marci & Teresa for always being so loving and caring. I highly recommend CHH should you need any caregiving services.

Wonderful office staff! Chris is very helpful and quick to respond to emails and phone calls.read more

Shannon D LVN is the best nurse working here! She works nights when patients are most vulnerable.read more

This is an update to a previous review I posted 5/7/2022. I was contacted by the NEW administrator…read moreat Heritage Oaks on 6/3/2022 and the incident of my Mother-in-law's Mother's Day surprise disappearing has been made good. I appreciate being reached out to by someone representing the facility. The resident's families need to be heard and their concerns taken seriously and addressed. I know it was only a pizza but theft is theft, no matter what it is big or small. And for a facility to not even care to try to make an effort to call and rectify a problem was inexcusable. So if you do not think your reviews are read they are. It may take a while to be contacted but if the business cares you will be contacted. I was after I had almost forgotten about making a review.

Carillon is an amazing place. It truly isn't a retirement home; it is a community. Constant…read moreactivities and outings. Plus, the staff really care; they get to know their residents on a personal level. Thanks to this, most employees go above and beyond to do anything they can for the residents.

My wife was discharged after 17 days at Carillon House…read more On her last weekend she had an asthma attack. She was receiving breathing treatments with some medication for treatments. On her last Saturday afternoon, she got worse so the nurse left a message for the on-call doctor at 3 pm. As of the shift change at 7 pm, no doctor had responded. i stayed with my wife until she was discharged at 10 am the next morning. As far as I know the on-call doctor never responded. The nurse on that floor had to call EMS to transport another patient that night to the Emergency Room. My wife stayed at Carillon House for 35 days over a year ago but she will never go back.

Very caring and compassionate people. They are amazing to work with and they go above and beyond…read morefor their patients and their families.