Would not use this company again. Caregiver was late, or never showed up at all. No communication…read morebetween the caregivers and management at all. They seemed to actually be surprised when we reported the things that were (and were not) going on with the caregiver. It was our first time with home care, so we had nothing to compare it to, but now can see how really bad it was.

I was very pleased with the staff and my mother's caregiver. She always spoke highly of the care…read moreshe was receiving and was always in good spirits. I would definitely recommend Best In-Home Care.

So I was look for someone my mom used to work with and ran across Mindy's comical review. I say…read morecomical because there is no way in hell I would ever hire this woman. Let me count the reason why..(and I am going by her review placed by herself) 1st she's complaining about a home health agency on Yelp 2nd says she is inexperienced 3rd she going through a divorce. (Let the thousands of violin start playing who cares that's a job not your counselor) 4th do I really have to keep going, ok , tension.. when the owner came in.. you feel that because your doing something wrong 5th the other employees are not shareing pics with you because they don't know you. You don't start a job and everyone loves you.. if that happens I'll check the kool-aid before I tasted it. Or made sure there was not an apple on my t-shirt again. Grow up and remove the comments or I will make one even worse. The owner of Phoenix is not the lady I was looking for obviously she sold it, however she doesn't deserve what she got by your your review. Because all it seems to me is you're just a little butthurt because you got fired

HORRIBLE EMPLOYER!!!!!!!!!!!! Hardly any training and then they get mad at you for not knowing how…read moreto do the job. The owner, Annette, is extremely bitter and a nightmare to work for. She knew I was getting divorced and she still treated me like crap. When she left the office, everyone was so happy. But when she returned, you could cut the tension in the air with a chain saw. She obviously is extremely insecure in her life and takes it out on others. She had me come in 2 hours late on my first day because the roads were bad. Then when I tried to file for unemployment, she told them that I didn't show up to work until 2 hours after I was supposed to be there on my first day. They do not include new employees in anything. We celebrated someone's birthday in the break room and they all sat around talking about kids and grandkids and showed each other pictures on their cell phones but left me out completely. They do NOT make new employees feel welcome or even wanted. I FEEL HORRIBLE FOR THE ELDERLY PATIENTS THAT ANNETTE SUPPOSEDLY CARES FOR, I'M SURE SHE TREATS THEM HORRIBLE AND IS PROBABLY ABUSIVE TO THEM!!!!!!!!!!!!!!!!!!!!!!!

The kindest staff in West Texas, they make you a part of their family from day 1. They take amazing…read morecare of the clients, we cannot be more happy with the service they have provided.

Nick at Forever Faithful Home Care was so kind and helpful to us! He provided us with a weekly…read moresitter for my grandmother so I could spend time with my children and run errands. That extra time was so valuable to me! I was thankful to have sitters who I felt sure would treat my grandmother with kindness and respect.

They were so kind with my grandmother and made the process as easy as I could ask for. I cannot…read morerecommend them enough. Their care was top notch, and they always showed up with a smile.

Very caring and compassionate people. They are amazing to work with and they go above and beyond…read morefor their patients and their families.

Shannon D LVN is the best nurse working here! She works nights when patients are most vulnerable.read more

This is an update to a previous review I posted 5/7/2022. I was contacted by the NEW administrator…read moreat Heritage Oaks on 6/3/2022 and the incident of my Mother-in-law's Mother's Day surprise disappearing has been made good. I appreciate being reached out to by someone representing the facility. The resident's families need to be heard and their concerns taken seriously and addressed. I know it was only a pizza but theft is theft, no matter what it is big or small. And for a facility to not even care to try to make an effort to call and rectify a problem was inexcusable. So if you do not think your reviews are read they are. It may take a while to be contacted but if the business cares you will be contacted. I was after I had almost forgotten about making a review.

Wonderful, invaluable staff. The woman that provided intermittent care to clean our mother,…read moreprofessional and caring. The Pastor is wonderful as was our nurse. She always got our supplies and care was very responsive. Best grief counselor, she is a true Christian and followed up with me on the loss of my mother. Miss these people.

This hospice service was the best!! ALL of the personnel dealt with, office & onsite, were…read morewonderful. Ashley, nurse, Cheyenne, music therapist, & Elizabeth, Chaplin were all so attentive & tended to Mother with great care & tenderness. A good experience for Mother & family.

Caring hearts went over and above their call of duty with me. I had a ailment named Trigeminal…read moreNeuralgia (It involves the Trigeminal nerve on either side of the brain) It was completely debilitating They not only checked in on me but did lite housework and ran errands for me, Took me to Dr's Appointments. After my surgery to fix said ailment They stepped up even more. The surgery worked and I don't need them anymore but its nice to know they are around if I need them in the future.