Owner is so willing to accommodate my older dogs quirks. He doesn't like dryers so they let him…read moreair dry even though it takes more time.

Groomers said I needed to tranquillize my Poodle for future appointments. She was hyper and very…read morenervous. My son took his fur baby there also and they had to clean up her cut because it was terrible. it is their job to let us know if there is a problem and if they should continue to do the grooming

My dogs love going here for boarding and grooming. I use them every time I need to board or groom…read moremy dogs. The owners are very friendly and helpful.

The owner was so friendly and helpful. I was traveling from Florida and needed a place for my dog…read morefor the week. He answered all my questions and even met me outside of normal hours for drop off. My dog was well taken care of and came home happy! Will definitely use them again!

Service was not what was expected. Scheduled surgery, was…read moregiven a card with date and time. 3 days before I was told they didn't have us on the schedule. Other situations lead us to find a vet we could work with.

We started with these Vets almost 7 years ago when my pup was just 12 weeks old. the Vets are…read moreincredibly caring and loving. But good grief,, the staff is another matter. Picked our sweet cairn up from a teeth cleaning. His backside was covered in poop, dried poop. They had let this poor boy sit in his own feces for some time for it to be dried. I went back in and told them the issue. They handed me a roll of paper towels. We have a 45 min drive home, had to ask for cleaning supplies! Then the front desk is just rude. Called to order his 6 months of Nextgaurd (not cheap almost $200) before I could say anything she bit my head off stating we can't hold it. I let her grumble and said even if I pay for it you can't hold it. Oh well that's different. Try listening before you bite the hand that helps pay your wages. I'm sad to leave Sara but your staff has me looking for alternatives. Hateful is not good for business!!!!

They were very caring and an excellent to deal with the price was very reasonable. I would take my…read moredogs back to them for health visits or whatever we need I really like them.

I received a certified letter from Dr. Niess. This is the first we have heard from her about not…read morebeing allowed back to Animal Health Center. We never had a chance to speak with her directly since putting our dog to sleep. Any info she has is not directly from me, but rather what she was told from her manager and tech. The day I received my ashes back and after no calls being returned from Judy's I did say I should make a website to explain to the area that Judy's did us wrong. I also said I would file a complaint with the BBB too. Again, against Judy's for not returning all my dogs ashes. The day we spoke with the manager and was told we at least have some of our dog back and after she would not entertain any possible change in who they use for cremations I said I would write a yelp to explain this situation. I do not do things without first trying to fix the issues and the person being reviewed know it's coming first. As far as "picketing" the clinic, I did say I should park across the street and picket. Yes I did say that after I learned we were cancelled and my dog was suffering from red bumps on his anus. Also after breaking down in tears on the phone begging to be seen. I have no idea what months of problems are. I guess if you count the two months between losing one dog and needing medical attention for the other. In those two months we were allowed to come in and buy flea meds and heart worm meds. Who would have thought we were not allowed back? Attached is the letter I received. Just for transparency. I guess this ends my review and story with these folks. I hope this helps anyone avoid this grief when losing a loved one. I will always say Dr Niess is a great vet, medically wise. The staff is nice. Just don't complain about something so serious as this or you will be cancelled.

Simply, do not board your cats at this facility…read more In more detail: I should have physically visited the place before taking the cats to drop them off. I should have followed my gut and walked out when I saw the facility instead of leaving them there for ten days. It was dirty and whoever designed the cat area has little idea about what cats need to be happy. There is no way for them to have privacy or sleep off of the cement floor in the individual kennels. Just a closet shaped space with a littler box and a tiny, unraveling, dirty cat tree too small sleep on. In addition, the food and toys I brought, in a large, purple, striped bag were somehow lost in the 6x12' empty cat room. This meant that my food allergic cat did not get his regular diet. Nobody called me or my emergency contact to rectify this situation, even though they had the specific information that my cat has food allergies. They are not dead. The sores on my allergic cat are fortunately minimal and don't require a $100 vet visit and two weeks in the cone-of-shame. There's just been four days of diarrhea. Even my husband, who picked them up and doesn't much care for them, said we are never taking them back.

My animals (cats) are well treated and loved here. There are 2 things you must be aware of though…read more They are pricey and VERY rigid as far as their hours. If you are gonna be late, be prepared for them to be less than pleasant about accommodating you.

Went in today to have my dog seen for his GI issues he has been having for a month or so. This is…read moreafter trying out two other vets and wanting to come in to a hospital for some imaging or colonoscopy to get a visual look at my dogs GI tract. The vet, Dr. Smith, heard our story, looked at a picture of my dogs stool and seemed a bit off and asked why didn't any other vet give us meds for our dog and said it was obvious colitis. After he offered meds he then stated he is the owner of Animal Health Center. That was my dogs old vet until they cancelled us due to a review and the truth about Judy's Crematory services we had problems with after putting my service dog to sleep. He said because of my complaints we are not welcome there either. He did however at least give us the meds our dog needed. He said since I had been to two vets and was still looking for another vet service to help diagnose my dog I would be a problem. Is it wrong to go to a hospital to see about advanced imaging? He gave meds we didn't get elsewhere but held it against me that I kept trying for my dog. Sorry I care about my dog and will fight and pay to get him whatever care he needs. I tried to give our side of the story, he didn't want to hear it. He stated vets are busy and don't have the time to deal with issue like mine. Maybe just people like me? Actually made a veiled threat about how he isn't as nice as Dr Niess. A few times at that. I honestly think if he wasn't talking to a 300 lb 6'1" man he would have been more of an ass / bully. My wife noticed his attitude so it wasn't just me. She said she felt threatened by the way he stared her down more than once while clenching the desk so hard his knuckles turned white. The lady from SF that reviewed him was probably right. Actually had the owner of the vet office face to face and he had zero interest in the problem with my dogs ashes being less than half of the proper amount. Said they use Judy's for years. I guess that makes her honest and professional despite the evidence against that. Amazed but not surprised.

Please think twice if you have a small dog. I have boarded my large dogs and other cats with them…read more They may be great with cats and big dogs, but I would never recommend them for a little dog. I had to go to Cleveland Clinic in Ohio for a pancreatic cancer biopsy and left my cat and little 6lb Yorkie with them thinking that boarding at an animal hospital, she would be in the best care. I left both, the cat and dog, with their favorite foods, toys, etc. When I called to check on them because we are rarely apart, I was told everytime that they were "both doing great!" My little Yorkie acts like she is the most beautiful princess when I groom her. I make sure she feels extra special before I do anything that might frighten her. Before leaving her anywhere, I check her ears, make sure her bottom is trimmed so that she stays clean back there, and groom her little face a little closer so that she doesn't get food build up around her little mouth. When I picked her up today, after a week at Spring Park, her backside was terribly hot, red, and swollen, had NO hair on her butt and the back of her upper thighs, and there are three bloody sores in that same area. The inside of her ears look purplish red. (They said she was scratching at her ears, which they only addressed the day I was picking her up! Again, if she was having issues call me or tell me that when I called to check on her. She had some kind of powdery substance on her coat. Did she pick up fleas while she was there? I keep her on a monthly flea treatment. So why the powder. She looked awful when I picked her up from them. Her coat was dull. She just looked so nasty and bedraggled. I have picked up strays that looked better. I have boarded her at other places for longer times (3 weeks when I had back surgery, etc) and she acted like she was mad at me, I'd buy her a new toy and she's over it. Never has she looked this bad or neglected. They said she had a UTI, but if she was peeing frequently in her cage or wetting herself, why didn't someone call me. The things wrong with her should never have gone unnoticed at an animal hospital. I don't know if they put her in a dirty cage, left her laying in filth, didn't clean her cage or what, but she definitely looks neglected. She has the signs of a dog that was fed, left unchecked and in filth. Again, this might be what you would expect from a neglectful boarding facility, but not at all what you would ever expect from an animal hospital. I left her with them in good faith, thinking that she was in the safest, best place possible until I could get back to her. I was wrong. The experience was horrific. My fiancé actually cried when he saw her, which shortly turned to outrage.

Great grooming for our little poodle. Great job on his haircut and friendly staff. I was able to…read moreget an appointment within 2weeks a little pricey but I've learned better than most in area. Great facilities. We will be a repeating customer.

These are the nicest people you can ever meet. The owner loves pets and it shows. Laurie grooms my…read more4 Maltese dogs every six to eight weeks. She does a fantastic job. Petpalooza is the best place in town by far!