The front desk personnel was so kind as nice. Dr Rose was terrific, thorough and again, extremely…read morepleasant. That means a lot. Clean place and easy access.

Unfortunately was misdiagnosed with an obvious infection and had to go to a different urgent care…read moreafter getting sicker. I'd recommend going elsewhere. There's a cheaper and better urgent care a few blocks down. They charged me $300 to tell me to go home and take cough medicine. If you ask for a case review, they won't do anything for you and are quite rude about it. Trust the other bad reviews unlike I did.

So my day started on a bad note, I had some serious tooth pain. I've been down this road before…read more.. I could tell it was infected. I needed some antibiotics ASAP! But, as it goes, I had a busy day. We all want to put ourselves first, but we can't always. So after my day was done I was desperate to see someone and get a prescription. Naturally, most places were closed already. Thankfully, this new place was open, and with the added bonus of a "save your spot" option. I filled out everything online while I headed over. The building is still under some construction, looks like it used to be a bank so they're removing the drive through part, but it's not affecting the business at all. I was greeted and brought in quickly, no wait. I explained my situation and they checked me out. The doctor or nurse or whatever title they have was great! She was friendly, kind, and quickly agreed that I needed some antibiotics as well as something for pain. She also recommended some over the counter options to help me sleep while I waited to get dental care. She put through my prescriptions to my preferred pharmacy right away. I'm really glad this spot was here when I needed them. I'd definitely return for any issue that didn't warrant a trip to the E.R.

I was visiting my eye doctor and twisted my ankle and fell. I suspected I broke my foot and looked…read morefor a close Urgent Care. I found this one and decided to give it a try. I am glad I did. The staff is extremely friendly and helpful. Everything was done with care and compassion. I was given an excellent explanation of what had happened and that I may need surgery and why. I was given a list of doctors in the area to evaluate my broken bone to see if surgery was necessary. I would highly recommend using this Urgent Care.

We brought my son in to get a strep test, made an appointment online. When checking in the front…read moredesk lady was so rude, giving one word answers. Same continued when we were put in a room. The nurse/MA told my some were going to take vitals. He's 4, no clue what that means. So unfriendly and just inexperienced

Made a 1pm appt for a sports physical and my son was seen at 2:30. They do not take insurance-- so…read morepaid high fee. All this to "save time". The individual staff members were fine. If you have insurance, book your sports physicals now with your primary doctor. Lesson learned.

I came into office 10 minutes before closing today. The nurse and doctor could not have been…read morekinder and got me the medical attention I needed. Dr. Rachel Rubin was very compassionate in an upsetting situation for me. I cannot thank her enough. I would highly recommend this urgent care.

My husband went to see Dr. Mass for a work comp follow up. He made my husband and myself feel like…read morehe was actually listening and cared about what was going on. He sat right in front of my husband and talked to him and listened. We never felt rushed and all of our concerns were addressed. Will definitely be back if anything comes up. Dr. Mass is one of a kind it's very hard to find compassionate doctors like him these days. 5 stars !!!!!!

They took good care and ordered my Rx's. I was pleased with the fast service!…read moreI would recommend them and have been there before! They were very professional.

Second time out of three that I've gone 15 - 20 minutes before closing time and they are already…read moregone. What a waste of time! Very unprofessional.

Arrived about 8:45 am, no one else here. Polite receptionist checked me in then had me register via…read morephone, which I personally do not like. After completing it at 8:52 am, I saw my spot in line: #5, estimated visit time 10:06 am. One hour, fourteen minutes of waiting in an empty waiting room. They do have a screen showing your place in line and the online app gives you this, too. Receptionist was excellent. Nurse was good except she did some tests that seemed completely unrelated to Dr Rod had excellent interpersonal skills/bedside manner. I actually got seen 22 minutes earlier than the original projection. I drove a mile past NCH immediate care to get here because of its bad reviews and I am so glad I drove the extra mile! Exam rooms are very clean, look new too. Plenty of space and extra seats for parents that bring kids.

Staff was very nice and professional. I had the pleasure of meeting with Gabby, who made me feel at…read moreease, and was very easy to talk to. I appreciated the great service and level of comfort I felt. Would definitely come back if I need additional services.

Very professional my step daughter got treated right away and was open on a Sunday which helped out…read morea lot

They were amazing! Took all my anxiety away knowing they were so professional and explained…read moreeverything to me! Thankful!

I need a Mammogram. My doctor sent in the orders back in October. Called to make appointment and…read morewas told I needed different orders. My doctor resent the orders in December and again Advocate said they couldn't set the appointment the way they the orders were written. So I gave up. My doctor called me and said they really wanted me to get this done, it was important! By the way I HAVE GOOD INSURANCE!!! So once again I called to make appointment. First I was told I would be required to bring the Written order from my doctor. Then they told me I needed to bring the results of my last mammogram. I told them I did not have them. It's been over 10 years and I couldn't remember where it was done. So they told me they couldn't schedule a mammogram without it. Well you know what ? I've lived this long without a mammogram ! I am a paying customer and if you don't want or need my business that's fine. My doctor sent same exact order to Bright Light Medical Imaging... and guess what... THEY CALLED ME! And as easy as can be I have an appointment with NO ISSUE!

My late father caught VRE/sepsis from this dirty hospital. We know that their PCTs didn't change…read moretheir gloves when assisting my Dad. This hospital is very dirty and their nursing staff is very incompetent

I can't tell you how dissatisfied I am in this location. I went there on Tuesday for a test and not…read moreonly was i greeted with the rudest lab technician. She was ready to drop blood from me when that was clearly not what I was there for. When I told her she argued with me and not only did she have me down for a different doctor she insisted that's why I was there. Now it's been two days later and I haven't received the results back. My dogs vets received the results back the very next morning for the same test. I would recommend staying away from this facility.

Nice people, but the doctor I saw was useless. I was having severe digestive issues with blood…read more(food poisoning from chipotle) and the Dr. just gave me a bucket to collect a stool sample. However the stool sample had to be brought to a different location and I wouldn't have results for 5 days... The most ridiculous thing was that I was billed $240 for a 5 min visit where the doctor suggested to just eat bread and rice... Will never go here again.