1. Correll Pavilion

    1. Correll Pavilion

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    Atlanta, GA

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    Correll Pavilion

    4.0 (4 reviews)
    Closed 6:00 am - 7:00 pm

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    2 years ago

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    Emory Saint Joseph's Hospital - Welcome Area

    Emory Saint Joseph's Hospital

    2.5(165 reviews)
    11.0 mi

    This review is for the Emergency Dept. We had no wait and VIP service, this is the Cadillac of…read moreEmory's! Parking is free and convenient if you're going to the ER. The lobby was literally empty on a Saturday. My loved one was evaluated immediately and there was a clean room available and staff who checked in frequently. We saw a friendly doctor who actually read the chart. It wasn't cold and we had cable tv to watch. Because it could have been minor or serious, my loved one was fed and given a room in the "Clinical Decision Unit" to sleep in overnight to wait for an MRI. Our room was comfortable and I was able to sleep in a recliner. The staff brought blankets and a pillow. This may sound normal but it's a world away from Emory University Clifton hospital where we paid to park and waited in a freezing lobby crammed with sick people for 15 hours before seeing a doctor. We literally heard people screaming because they were in pain. There were no doctors, a nurse said someone died due to lack of staff, one of the security guards was stabbed in the hand, it was like a horror movie! Even if you called 911 and arrived on a stretcher (which is recommended to fast track service), you'll be lined up stretcher to stretcher to freeze and wait like the rest of us. It took several days and constant checking for an MRI, whether you were admitted to the hospital or not. And I'd still choose Emory Clifton over Decatur or Hillandale.. But now we have a better option. The only area for improvement at St. Joe's would be a cafeteria open on weekends but food delivery is available. We don't always need an ER but when we do, we will go to St. Joseph's. It's worth the drive!

    Fast service, but at the expense of patient care. I went in for abdominal pain and had a CT scan…read morewith contrast after informing staff that I'd previously reacted to contrast dye. I was assured this dye was different. About 30 minutes after discharge, I developed flushing, burning, and red patches on my arms and returned to the ER. My concerns were initially dismissed, and it wasn't until I showed staff the patches on my arms that I was given Benadryl and sent home. My symptoms continued to worsen, and I ultimately went to Piedmont ER, where I received a thorough evaluation and compassionate care. I left St. Joseph's feeling dismissed and unheard. I would not return.

    Photos
    Emory Saint Joseph's Hospital - Walking path to keep busy while waiting

    Walking path to keep busy while waiting

    Emory Saint Joseph's Hospital
    Emory Saint Joseph's Hospital - Waiting rm Entertainment

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    Waiting rm Entertainment

    Emory University Hospital - Brochure of hospital menu

    Emory University Hospital

    2.1(225 reviews)
    4.4 mi

    Started at the ER at 4:24pm, moved to a room many hours later. Medical staff were very…read moreprofessional. Picture of this chair needs to be replaced Overall ER visit was good just a slow process which is to Be expected.

    5 stars for the hospital and staff…read more 1 star for the ER I changed my loved ones insurance to have Emory. It's a higher standard of care and I like teaching hospitals even if 5 scribes and students always accompany the doctor. HOSPITAL/CLINIC Self-parking and valet is a headache and expensive unless you're admitted for three weeks or longer, then you can buy an in and out pass. No parking validation for emergencies. Although the ER and hospital rooms have WiFi, common areas and clinic lobbies lack cell service. Uber drivers can't find you because there are several hospital entrances. Allow plenty of time if you have more than one appointment in different areas (A, B, C). Eye doctors are on three different floors which is confusing. Emory is huge so take advantage of wheelchairs if needed. Some doctors don't read the chart so be prepared to repeat yourself and take notes. Nurses are caring and hard working and the ICU is excellent. There are filtered water fountains & a cafe that's always open for delicious hot meals or snacks although the prices recently increased. Take a pic of the patient menu and call their order in. Clean and comfy rooms have couches, cable, storage and a couch/recliner for guests, some even have views. I love 'My Chart' where records, appointments, prescriptions and communication with your provider is just a few phone clicks away. The ER is another story entirely. EMERGENCY ROOM First visit was for a serious emergency which required surgery. The stay was extended several days for an MRI. We were told even patients arriving in ambulances were lined up stretcher to stretcher to wait for an MRI. Second trip after an accident involved a reasonable wait time and thorough care. But the third visit was the last. We waited in a freezing lobby crammed with sick people for 15 hours before seeing a doctor. We were given a wait time via app which extended until updates stopped completely. I've never heard such bloodcurdling screams, one patient in back sounded like he was being tortured. From 4pm to 6am there were NO DOCTORS. A young man was was crying out in agony after losing his mom. Sadly, people were taking their frustration out on the front desk person due to a lack of security. One guard ran out from the back after being stabbed in the hand by a patient. I had to go for a walk to calm down while my loved one froze, waited and starved. No-one informed us of a cafeteria. Thin blankets were handed out and patients were told no meds without first seeing a physician. We didn't see one until the morning shift arrived. The nurse admitted someone died due to lack of staff and she was going to quit. Thank God my loved ones injury was not life-threatening. I filled out a survey and never heard from Emory. As frightening as this ER experience was, I'd still choose this campus over Emory Decatur where previously, a serious omission was made during surgery and the room wasn't clean. Grady isn't even in the running. But since we're privileged enough to have a car, we'll drive the extra 15 minutes to St. Joseph's for future ER visits. SUM Emory University Hospital (Clifton) has room for improvement, especially regarding ER and parking. But cleanliness, care, comfortable rooms, My Chart, meals and staff are recommended.

    Photos
    Emory University Hospital - Emergency Helicopter Pad

    Emergency Helicopter Pad

    Emory University Hospital - Time for a new chair!

    Time for a new chair!

    Emory University Hospital - Hidden garden of lily's growing by the left side entrance before the emergency room entrance.

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    Hidden garden of lily's growing by the left side entrance before the emergency room entrance.

    Correll Pavilion - hospitals - Updated July 2026

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