Bought a CX-50 from them recently. The buying process was incredible easy, no pushy sales tactics…read more I'd recommend talking to Jackie or Cameron. Both were incredible helpful and nice. I'd happily buy again from them.

I would like to amend my review of Mazda of Kent. Earlier I only had good things to say about the…read moredealership except for Max. I spoke with Max this afternoon and learned this was all a misunderstanding. The problem was he never told me he was working behind the scenes to fix my issue. He just never called me to explain what he was doing, so I assumed he just blew me off. Again, I want to apologize to Max, but I hope he will keep customers informed as he goes. Thanks again to Mazda of Kent...especially Max!

We needed another key fob for our Acura MDX. The receptionist was super helpful in getting it…read moreordered for me rather quickly and the pricing was incredibly fair. Very happy with our experience there

I wish I could leave zero stars. i'm all about supporting local businesses. Unfortunately, I…read moredidn't listen to these reviews. This repair shop done front axle work on my Honda Accord and they said my car was safe and ready to be picked up. please listen to me friends! I drove off there onto route eight and I almost died. Faulty workmanship on their part. Don't go here!

Every time I go there I get what I need with no problem and the owner always make sure I'm taking…read morecare of I have actually sent family members and friends to this place none of them have ever said they had a problem

Worst costumer service imaginable! They hang up on you, rude and say they scheduled a truck for a…read morereturn and you call and they have no records of such thing. If you can, do your business elsewhere! Part we received was broken. Would not recommend!

JTI installed my 7-way switch and sold me an inteli-hitch last year. Recently I had them service…read moremy pop up camper. They performed a safety inspection, fixed my brakes, installed new leaf springs, serviced my bearings, fixed a few lights. The cost was fair and I think I received great value for my money. I couldn't be happier how it tows now vs. before the service. A great local company.

JTI helped me resolve issues I had on both trailer hubs for my single axle boat trailer. They took…read morecare of me this year in the spring and this week. They are the recommended trailer shop by many mechanics near me in Broadview Hts. You won't be disappointed.

I bought my car used picked it up two days later the right front spring broke I called and talked…read moreto Rob in service they looked it over and replaced both front springs and shock towers for no charge. That's awesome customer service in my book also my salesman Mark was very helpful as well I highly recommend this business if your in need of a car or service

This family-owned business makes you feel like you and your vehicle are in trusted hands. From the…read moreminute I arrived, it felt like white-gloved service!!! I was greeted by name, and they knew my car (year and model). We reviewed what was being done, and I was offered a beverage. Every person on staff made eye contact and spoke or waved. When work commenced, I received a text, and when they were wrapping up, I was provided with an update and recommendations. Oil change, rotated tires, all resets completed, and follow-ups on things I inquired about in 90 minutes. If you're looking for either a mechanic or in the market for a car (because they also restore and sell excellent vehicles), this is the place for you!!! Let them know I sent you!

I called to have a sensor replaced on my car I was told "I DON'T REPLACE CUSTOMERS PARTS " then…read morehung up on! terribly rude and a SCAM they try and find anything wrong with ur car while refusing the service u want pay go for smh

Excellent and quick service! Though communication could have been more proactive, they were prompt,…read morefair and gave me a good idea of future repairs with a timeline.

Working with Pearl Road was a completely different experience than what I had had with other parts…read moresuppliers. They were helpful, friendly and accommodating in ways that no one else came close to. It was a difficult part to find and I needed it overnight. They had it, got it and shipped it overnight. Their knowledge and customer service was the best. They are half way across the country, but they are at the top of my list of bookmarks. Thank you, Debbie.

Made an appointment with this dealership Spoke with Raj Jeneja who advised me quote " We dont clean…read moreup other peoples mess"? I asked him to explain that and he stated it would be better if I took the vechicle to another dealership. This is a very unprofessional and rude environment stuffy people with bad attitudes. Beware we dealing with this dealership.

I bought a 2021 XC60 CPO it was a box of crap with a bow around it. Gave them a cherry trade in and…read morelost 5 grand in the deal. The service manager was incompetent, the manager took the side of the service manager over the customer, wrong move. After 2 problems that went un-repaired the car developed 2 more problems. I traded it in after 2 months. Screw me once shame on you, screw me twice shame on me, yes I had problems with this dealership in 2009. I would not buy a lawnmower from these jokers.