HUGE SHOUTOUT TO AMBER FROM THE SERVICE TEAM !!! cane in recently because a light turned on on the dashboard & from start to finish Amber was there helping me through everything even going out of her way to make sure i was taken care of. what started as a not so pleasant situation ended in the best way possible. If it wasnt for all her help, understanding & determination to make sure i was taken care of idk how this day wouldve went. Thank you again Amber your the best read more

I'm not a go to the dealer kind of guy, but there were a couple of recalls that needed to be taken care. i took the opportunity to have them do some other work since i have become disillusioned with my friend les bad business. The customer sevice advisor (Alison) did an excellent job of keeping updated on progress. They use technology (texting back & forth). the car was there all day, so they paid for Lyft to drive me home. The quality of work was what you would expect from Honda trained technicians. I even scored the special for discounted pricing on next three oil changes (about $60 each). So very price competitive, they honor their appointments and deliver great service. read more

I accidentally booked an appointment for next week instead of this week, like I intended. I showed up and was ready to drive back since it was my fault. They were super friendly and still took my car in for service. To my surprise, it was done in 1.5 hours, the fastest I've seen my car taken care of. Really happy with the service as well! read more

Corwin Toyota - Car Dealers Near Me - Colorado Springs, Colorado

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I took my car to get serviced Cali the manager at the service department had stated that I was doing off roading in my car when I wasn't. She refused to remove it and correct it, called customer service they recommended me to go to a different Toyota plus open up a claim, however; because the manager had stated it was an off roading incident it would automatically be ruled out as my fault leaving the claim to be useless. Went down to get my Toyota re-explained the situation again to Cali who has the worst customer service and unprofessionalism that I have ever experienced. She kept refusing to correct the part after I explained I'm trying to open a claim as customer service recommended she said she would update it but she is going to say it was from natural occurrences (rain + a thunderstorm that occurred in co that week). She also stated that the mechanic tried to clean what was wrong with my car but when I took it in to a different mechanic they informed me that the part was never inspected, never attempted to be cleaned, and the part did not need replacing but instead needed to be cleaned out. If I would've not been so persistent with how this was not covered under warranty I would've been paying $800+ got something that Cali had said was properly inspected. Poor customer service, poor management, poor everything. read more

James Ferguson is amazing! Thank you so much James He was friendly, helpful , knowledgeable, listened to us and went out of his way to find us the exact model we wanted. He made everything simple and easy and very upfront with his communication which we really appreciated He wasn't just trying to make a sale we would definitely shop with him again Thank you James read more

Corwin Toyota - Car Dealers Near Me - Colorado Springs, Colorado

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Corwin Toyota will cut corners, and you will pay the cost. We purchased a vehicle (less than five years old, ~70,000 miles) from Luke at Corwin Toyota. JR was the supervising manager, and our finance representative was JB. We were sent home without the correct paperwork to insure, register, or pay the loan for the car. I had to follow up with JB, and they eventually created a new flash drive for us to pick up with the documents we should have received at the time of sale. A few weeks later, one of the tires stopped holding air. We brought the car to Corwin's service department. The technician told us that the tires did not look good and were cracking on the sides and leaking air. When we explained that we had just purchased the vehicle from them about five weeks earlier, they told us to speak with our salesperson, Luke, right away. Luke told us that the service employees "don't get paid until they make sales," so they will always tell customers they need new tires. These service employees the same people who inspected the car five weeks earlier and cleared it for sale -- so we were quite confused. We took the car to a second tire shop for another opinion. They immediately put the spare tire on and said all four tires were in bad shape, with the front two showing dry rot and needing to be replaced as soon as possible. When we spoke with Luke again, he said "retail tires are a scam" and advised us not to purchase from Corwin or any other professional tire shop. He said he had looked up some tires on Facebook Marketplace on our behalf. He apologized many times, and when I asked if there was anything he could do to make things right, he said he would check and get back to us. He did not follow up. I called again, and Luke said the tires were "good enough to pass inspection" because they "just check tread depth," and that there was nothing more they would do. [UPDATE: After receiving a reply to this review on another platform encouraging me to call customer service, I spoke with Cherie, the head of customer service. She said she would speak with the Sales Manager and General Manager. After doing so, she told me they would not take further action because the tires had "passed inspection." When I asked what advice she would give me if I were her daughter, she said, "we all get burned," and encouraged me to do better research next time. She referred to my experience as a "lesson learned." I also learned that the response to my review was automated -- no one actually cared or wanted me to call.] This was our first time buying a car. We trusted that Corwin was a reputable dealership and did not get a third-party inspection. I will not make that mistake again. Do not trust Corwin Toyota. I'm grateful nothing worse happened, but we now need to replace all four tires less than six weeks after purchasing the vehicle. We will also be getting a full inspection from another mechanic in case anything else was overlooked or misrepresented in the "inspection" completed before sale. read more

Corwin Toyota - Car Dealers Near Me - Colorado Springs, Colorado

I will never do business with Corwin again and I will likewise tell everyone to steer clear of them. Their prices are always higher than Toyota of Colorado Springs (often hundreds of dollars higher for maintenance, I paid $450 for work at Toyota of Colorado Springs that Corwin wanted $750 for). I bought a newer used van from them that had Toyota Care on it still. I called ahead and asked if it was active and was told it was, but the previous owner failed to use it so there was only a tire rotation available. Employee spoke with a manager and the manager said they would handle the 20000 mile oil and filter change under Toyota Care since I was the second owner and bought it at 15000 miles. When I showed up, they told me they could not do that anymore because it was marked previously as a "fleet" vehicle (something they failed to tell me when I bought it from them). They refused to budge and stand by their word when the appointment was scheduled. Steer clear of this place. They have been shady from the beginning (trying to add "microdots," and other random charges to the purchase price when I bought it, I confirmed with Toyota of Colorado Springs that microdots are built into all the vehicles, and they are not something typical dealers charge for). The star Yelp forced me to give goes to Mason in maintenance who was kind. I appreciate him. He was not responsible for his manager, not sticking to the word I was given. read more

I talked to Ron Smith in Person. Gave him my information and asked him to contact me as soon as he got an allocation for the car I wanted to buy. It has now been 13 days since the vehicle appeared on their website and not peep from him. Unhappy customer lost. read more

I love corwin! I know most people hate going to the dealership for service, but not me. I know when I go to Corwin my vehicle is done correctly and they always take care of me. Shout out to Javier C. He's the best! He's honest and communicates great! read more

This now the second time I have come here for an oil change and they broke the wheel stud off doing a tire rotation. I had an appointment at 12pm and I was waiting there until after 2 when they finally ordered me a Lyft home and I did not get my car back until after 5pm. I felt that they broke the stud and instead of immediately fixing it they decided to work on all the others cars and make me wait until closing time, as i was the last car there. This is exactly what happened the first time too. I had a busy day with appointments and told them this a such, it derailed my day. There was no accountability, they just blamed it being a Subaru (Subaru it is known the wheel studs are not the same as other vehicles and instead of stripping when over torqued they just break, its important that the pounds per torque is not over done) they changed their story from "this never happens" to "this happens every week or 2 weeks". They weren't apologetic towards my time wasted and they were very defensive. They were saying they did not use an impact wrench and they did the proper pounds per torqu, but then why did it break? My car is 6 years old, I got new tires a month ago, my boyfriend has changed my tires plenty of times, I have been to discount tire 6 times in the last 11 months, and it's only when I come here the stud is broken. We were not asking for anything but accountability. As were walking towards the car they offered a measly free car wash. We declined. I will not be back and do not recommend coming here for service. read more

Corwin Toyota - Car Dealers Near Me - Colorado Springs, Colorado

Went in to try and make a deal on a vehicle. Had a trade in so the equity would hopefully help with money down on the new Toyota vehicle. We also had money to put down besides the equity from the trade in. We sat at the salesman's desk for about 5 minutes before we went to test drive the vehicle. After test driving the vehicle we wanted to get we went back in to see what kind of deal could be worked out. We stood at the entrance for about 30-45 minutes before we were asked for the keys for our trade. Then waited around for about another half hour before looking for the salesman - who was helping out a couple other customers while we were waiting. We never were asked to go back to the salesman's desk to work numbers and instead were discussing some initial numbers to include the paltry offering for our trade in the service waiting area. Not that we were expecting an exorbitant amount of money for our trade but it was a pathetic offering for a 2020 year, always garage kept and in great condition, and with less than 36,000 miles on it. We've bought at that dealership at least twice when it was Larry Miller Liberty Toyota and each time we were treated like they actually wanted our business and they sat down with us and we took the time to work a deal. That was definitely not the case with Corwin. We felt like they couldn't care less if we were there or not. The salesman was nice enough but just didn't act like they had time to try to work something out since we weren't going to put down a ton of money for a down payment. In hindsight we should've taken the hint and just left and went somewhere else while we were standing there just waiting, but we wanted to try to make a deal on our end. After all was said and done, we got the vehicle - and the deal - that worked for us at a Denver area dealership who was actually willing to properly sit down with us and work the numbers. We won't be going back to Corwin dealerships when the time comes to buy a vehicle again. read more

Once they made the sale, it was crickets. Things they promised weren't done, like a full tank of gas. We would NEVER recommend them.

I'll start by owning my part--I should've read every line of the contract more carefully. But that doesn't excuse how misleading my experience was with Corwin Toyota. I came in pre-approved at 9% through Navy Federal. The salesman, Maliki, quoted me a lower monthly payment and told me it was at a 7.4% interest rate. I was impressed--thinking they beat my credit union. We negotiated the price, and I signed the paperwork. A month later, when I set up my account with the bank they went through, I found out my actual rate was 9.14%. Not only was that not what I was told--it was worse than what I walked in with. To make matters worse, I was promised the vehicle would be detailed. It still had a strong odor and even contained receipts and tags for horse saddles. Clearly, it wasn't cleaned properly. I had just been in a serious car accident caused by a seizure at the wheel. I was dealing with a lot of brain fog, and I trusted them to be transparent. As a service member, I expected better. I'm sharing this so others--especially fellow service members--go in fully alert and double-check everything. This experience left a bad taste in my mouth. read more

Landon Swarthout was great! I was purchasing a new Prius and he made the experience simple. He is a true car enthusiast, professional, transparent and a blast to work with. Definitely recommend read more

How does this clown show have a 4.6 on google reviews? It is clearly 2 stars according to their unclaimed Yelp pages. Dropped my truck off on time at 9:45am for an OIL CHANGE. Got it back literally after the service department had closed. Genius service advisor was unapologetic. Why are so many Toyota dealerships bad? read more

This dealership is shady at best. they offer bottom dollar for your vehicle, they are very pushy, and the follow through is ridiculous. Then the phone calls can be super harassing. I don't recommend this dealership at all. I ended up going to CarMax and got a WAY better experience. read more

Seven hours for oil change and tire rotation with appointment. Poor communication. Go elsewhere. I'm just going to use the oil change place near my house vs waiting seven hours. Straight garbage. read more

First time reviewing this dealer's service department. Had an amazingly high quality individual, Zach, taking care of my routine service today. Young, yes but nonetheless very knowledgeable and able to handle all my concerns. I plan on requesting a permanent change in service reps after seeing this young man at work. read more

I wasn't planning to leave a review, but after the way things unfolded, I felt compelled to share my experience. This dealership reached out expressing interest in purchasing my car. We spoke over the phone, I provided all the details including the VIN and full disclosure of the modifications. We agreed on a price, and I drove my family over 100 miles to complete the deal. When we arrived, they looked over the car and suddenly changed their mind--citing the very modifications they were already aware of. That in itself was frustrating, but I decided to let it go. What really pushed me to write this review is that, days later, I received another message from their team trying to buy the car again--as if the previous waste of time never happened. Bottom line: if you have a well-maintained, modified vehicle, don't bother selling to them. They'll waste your time and energy without following through. read more

I went through the parking lot and felt in love with a Tacoma, I am not a Toyota lover at all but somehow that one catches my attention, a sales guy( very responsive and friendly) passed by and answered all my questions even he was busy with other vehicle. I felt comfortable enough to be back in few hours trying to get a deal. I had no complaints with Yujin(salesman) he was attentive , respectful and polite trying to get all process done quick and professional. Unfortunately I had not the same experience with management ( Justice) came over after two hours there, took a long time to check on my vehicle and trade in offer was really offensive and garbage. He offered pennies for my vehicle when I have an active offers for more than double in others location. I definitely wouldn't considered a cheap experience once again. Hope you guys be manner and care more about costumers necessary and value of the client. read more

A Corwin sales manager contacted me yesterday regarding an available Grand Highlander. So, I brought my car in for an appraisal and sure enough I got their normal insulting, lowball offer. The other Toyota dealership in Colorado Springs offered me $42,500 at the time my car had some hail damage. I had the car repaired and it looked great, adding 3k to 4k in value. Corwin then offered me $40,000, that's $2500 below the hail damage offer. Needless to say, I will not be back. I refuse to do business with Corwin who has a history of lowball offers. read more

After months of looking, I was discouraged by the used car market. I needed an easier way to find a reliable car. My son referred me to Corwin Toyota and I found the best car for my budget. Ian, George and James treated me with kindness and respect. There were no games, just honest advice as they helped me select the right vehicle. Thank you so much. read more

Amber was great! She was on top of the communication and had my car out super fast! I absolutely recommend

I would recommend for all of your general maintenance needs!!! Great customer service! Quick and easy! A+ service!

My brother in-law went there and had Jiada as his sales person. He leased a Toyota Tacoma. The truck broke down with in a month. He has to get it towed He called Jiada told her the new truck wasn't working. We all heard her say she was sending a tow truck. My brother in-law told her it was towed to a lot and it's gaining storage fees She called us the next day saying she needed some paperwork to complete the purchase. She said not to worry about the truck she would get my brother in-law a new truck he just needs to come in with the paperwork. She lied and didn't send the tow truck for this brand new truck that broke down. Then she called us lairs. She is a horrible person who took advantage of him. Jiada you are a horrible person if you weren't going to take care of him and his truck you should have said so. I will tell everyone I know how you are a greedy sales person and Corwin Toyota doesn't honor Toyotas warranty. She should have followed through with the problem. But instead she lied and called us liars. Completely unacceptable!!! read more

Had a great experience with the service dept this week. Had an appointment for oil change and tire rotation. I arrived 20 minutes early and the lines of vehicles to go into the shop were long! Someone greeted me In maybe thirty seconds tops. The service advisor was over in probably sixty seconds. Not once was I made to feel bad for being early. I was even assured that I would have my truck back in under an hour. Service advisor (sorry I'm terrible with names) was A++ courteous and not pushy when i declined a couple things recommended that I planned to do on my own. Nice clean and comfortable high volume dealership with great staff in the service department! Thanks! read more

If I could give them minus stars, I would! This dealership is shady so beware. If you'll notice the dealership reviews on their website are much higher than Yelp. Well there is a reason for that; Corwin was paying customers $50-$100 to post a good review on their actual dealer website....so go with Yelp as it shows the real picture. I bought a 2022 Honda HRV from them in January of 2024 and the car only had 55k miles on it. It is evident they don't inspect their used cars for sale; they like to conveniently use the words 'as is'. I had a few broken items on my car even at 55k miles including the rear hatch, cabin filter, loud heater, leaking rear differential, mismatched tires on an AWD and now the 3rd oil leak has sprung up. I told the service writer I didn't give an 'f' whether it was sold 'as is' they are supposed to inspect their vehicles before selling. I don't know how they are still in business. I sent my complaint to the AG's office and they actually responded and asked for my contract. It might be a great idea for many of these complaints to go this route; maybe some action will be taken against their shady practices. read more

I purchased a car from liberty Toyota, and since it has become Corwin, I feel like things have changed! I've been in for different reasons three times in the past several months, and I have been so disappointed in every aspect. From getting directed to the right place because I had a warranty with liberty Toyota to being lowballed on an offer to trade in my car and later to sell the car. I feel like they are the epitome of shady car salesman. read more

Do Not Trust Them With Your Brakes - I Deeply Regret Going Here I'm extremely disappointed in Corwin Toyota and honestly regret ever trusting them with my car. I came in for a routine brake job -- no noises, no issues beforehand -- and ever since they touched it, my brakes have been the worst I've ever experienced. From the moment I drove off after the service, they started squeaking. I gave it time, hoping it would settle in. It didn't. In fact, it got worse. Now, they don't just squeak -- they grind. I've never in my life had to deal with this, and it's incredibly frustrating to pay money for something that has made my car feel unsafe and embarrassing to drive. I even took it back, which was hard enough to do with my 8am-8pm work schedule. They told me the previous technician didn't refurbish the rotors properly and said they'd install brand new ones. That gave me hope -- but unfortunately, it made no difference. I was driving home and the brakes squealed again, and I was livid. This isn't just an inconvenience anymore -- it's become something I now have to live with every time I drive. It's frustrating, disappointing, and frankly unacceptable. When I first brought it in, I told them I had a dental appointment. They had the car all day while I worked, and when I came to pick it up, I still waited two hours, which honestly made me feel like they didn't even touch it until I showed up. Then they told me something about my brake springs not fitting right, and said they had to grind something down to get the brakes in -- which now just sounds like they damaged something further. I've spent time, money, and patience on this -- and now I'm stuck with noisy, grinding brakes that were never a problem before. I don't have the time to keep running back and forth, and frankly, I don't trust them to fix what they've already made worse. If you care about your car or your peace of mind, do not bring your vehicle here. This has been a complete failure of service, and I would never recommend them to anyone. read more

..not impressed.. borderline shady. .."Oh by the way.. there's only one key.." ..didn't tell me key would be $800.. after I paid $50,000+.. Really?! read more

After scheduling a 6:30am appt for an oil change without tire rotation ( a simple battery exchange and 1 wiper blade ) taking 3 hours I won't be so eager to take my car to this dealership again not unless I enjoy being given the verbal estimate and then getting the actual cost after the work was done ( will be contacting the dealership about the labor charge that was added ( it should not have costed to install the wiper after paying 50 bucks to install the battery ( was it 55 for each simple task ?) they went thru an entire laundry list of maintenance items I've already completed as recommended.. I didn't have time to dispute the overcharge during the visit that that probably could have been faster if it was a walk in . I think I understand the overcharges as incentive for service sales folks but it's not good business practice to be told the reason there was no estimate was computers being down when I arrived I was checked in with the computer that seemed to be working fine ...and I looked under the hood to find the empty oil bottle in my engine ... never again . read more

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I have been vehicle shopping for a few weeks now and I finally found a good fit. I spoke with one of their sales reps named Brenden about a specific vehicle and that I would be there a few days from now to pick it up. I work nights and live up in Denver, so getting there during the day is not just a walk next door or even a 15-minute drive up the road. I told Brenden to have the paperwork ready for us to meet and that my loan agency was willing to pay their asking price for the vehicle, so that way my purchase would go as quickly and smooth as possible. Thinking of my safety first because that's a long drive for me based on my schedule and distance from my residence. Brendon and I came to an understanding, so I thought. I was half asleep, so I didn't think about putting a hold on the vehicle (my fault), yet the option was never mentioned to me either (sales reps' fault) while speaking to him on the phone this morning. I spoke with Brendon before my normal sleep schedule for work and things seemed great. I woke up six hours later with a message from Brendon stating the truck had been sold just a few hours after we talked. This is extremely discouraging, and this business ordeal shows me this company is just about making sales and collecting cash, and that they are not truly here for the customers best interest but their own. I've worked at a dealership before, and I've dealt with many other dealerships, so I understand to an extent it's just business, yet we came to an agreement and this company didn't honor their part of the agreement. I will be sure to avoid working with Corwin Toyota whenever shopping for a vehicle, I'd encourage you too as well. We all know sales reps will say anything to make a dollar, it's the nature of the beast, yet this is the first time I've ever experienced this type of treatment while shopping for a vehicle. read more

Corwin is dishonest AF! Got a 30,000 mile time up last year or so we thought. Just sold the vehicle and the third party mechanic shop that looked at the vehicle before the sale said none of the things that were supposed to have been taken care of during the 30K service were actually done. A mechanic at the shop who used to work at Corwin confirmed they make a regular practice of charging for services that aren't actually completed. We lost money on the sale and Corwin lost our business. They were better when they were liberty. In addition, their customer service is like Joey Tribbiani's acting, abysmal. They are not proactive, look at you like deer in headlights when you ask basic questions and offer no help when they screw you over. We had been going to this location for over a decade. Have taken our cars and encouraged others too. NO MORE! They don't care about customer safety. 2 other reputable and proactive sources said tires on one of our vehicles would need to be replaced in a few months. Corwin said they were good. Stay away from this place if you value your safety, money and sanity. read more

Easiest sale ever--I found the car I wanted online, drove there and told them to start the paperwork. My salesman was Zack. He was apathetic, mumbled every word and once the deal was closed, became even more apathetic. Bought a plug in hybrid Prius. Guess what was missing when I got home? The charging cable. Told Zack. His initial response was "well, it is a used car" (technically, but only 500 miles), despite my having asked him before I left where the cable was located. He said it was in the box in the trunk (that was a battery). After pestering him some more, he got his sales manager involved. I had to drive back to the dealer, so they could inspect the car for the cable. O cable. After waiting 30 minutes or so, they brought me a cable. Got home. Guess what? It's a Tesla charging cable, and requires an adapter. Told Zack. More mumbling and indecisiveness. Another manager. Coincidentally, got a call from the finance guy, because there was one more form I had to sign. I said I'd sign, once I get an adapter or charger that works. I think his name was Ryan, got another manager involved and immediately made a deal where they'd reimburse me if I bought an adapter online. He was very helpful the entire process. read more

LOOK AT THAT! Got my car serviced there last year for what was suppose to be the last service under warrantee. They wouldn't honor the free service because it was 200 miles over warrantee. Whatever. $80. But I go to change the oil this year as a mechanic and they must have tightened my oil filter with a 3' pipe wrench. Unreal. Can't handle a simple oil change. I'm untethered and my rage know no bounds! read more

Corwin Toyota - LOOK AT THAT! - Car Dealers Near Me - Colorado Springs, Colorado

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Bought 2018 Jeep Compass as CPO 7/21/22. Major overheating multiple failed repairs, engine replacement attempts, still unresolved. Dealer sold Platinum warranty that failed to cover. Dealer unresponsive to final demand. BBB case #23876682. read more

Rude. As always, the service department at Corwin Toyota is rude, dismissive and the worst experience of my week. I have taken my car to Corwin several times for recall work. It's only 10 minutes from my home. From now on, I'll go elsewhere. (Just read my earlier review from November. I said then I would never return to Corwin. Somehow, I did the same dumb thing one more time. Yes, I made the ultimate car service mistake and went to Corwin! But ... never again. This time it's a promise.) read more

I brought my 2014 Tundra to get and oil change and, also, for an inspection since it looks like something has been leaking around the engine. They did the oil change and said my front timing chain cover gasket needs to be resealed, it's leaking. Estimate was over $2,600. I just got the truck back from Christian Brother's and they said there's NO leaking from any engine gasket but it looks like my power steering has a small leak, somewhere. (Currently locating it with dye) The fix will be far cheaper than $2,600! Suggest Toyota train their mechanics better...almost dropped a LOT of money which would've been for nothing. read more

I had my selection narrowed down to two vehicles and called before driving 2 hrs to make sure they had them on the lot. When I arrived, the sales person said that one of them had sold and had already left the lot. This was highly disappointing since one was a large SUV and the other was a smaller SUV. Since I'd driven 2 hrs and was going to get one of them regardless, I decided to move on with the purchase of the larger SUV. To say that this company is unethical would only be more of a compliment than anything else. I definitely won't be doing business with them nor any of their other branches as well. This is highly disappointing on many levels and leaves one to wonder just what else they would lie to you about. Just FYI, I called the next morning and they said I could test drive the vehicle that was supposedly sold the night before, (The one that had LEFT THE LOT ALREADY ) that day and as of today (2/2/26), its still on the lot unsold. If I were the manager, I would be asking why the test drive wasn't offered and why the sales person decided to sell the cheaper vehicle. read more

Decent service on the car side of things but inside Cindy was terrible. Rude. Slow. Not very cleanly. Poor communication. Just looked like she hated her job and really didn't want to be there. read more