I've been dealing with Steve, the owner, for 8 years and I couldn't ask for a better person, he's…read more honest and reliable. His prices are decent and the work is always done well and in a timely fashion. I would recommend him to everyone.

I've been using these guys for years. First, because they were handy to where I lived. Now,…read morebecause they are so good. Now that I live so far away, it would be handy to get a drive home while the car is being repaired or whatever, but the prices are probably better because that service is not included. I strongly recommend this company to anyone. They are really responsive to customer needs, and keep a close eye on how various components are doing (preventative maintenance.) They have never suggested doing any work on my car that was not necessary.

Excellent service, and no attempts to upsell. I always feel I am dealing with trustworthy people…read morethere and value their input. I took my used car (corolla) in for a preliminary assessment and I take it there for its regular tire changing and service. I am always pleased with their service and the cost.

I've been going here since the day he opened. My 1st car was a lemon and I was quoted thousands to…read moreget it road worthy. I stumbled upon Dave and Patty's business and I will never look back! By far the best mechanic and people I know. Honest, hardworking and reliable. Dave and his wife have been taking care of me and my cars for over 16yrs. I recommend them to everyone! Thanks for all you do! Jillianne

DO NOT EVER GO HERE ! Went here for a safety check on my new…read morecar, they gave me a long list of everything that needed to be done and couple thousand on the quote. I was absolutely Horrified as the person I bought it from gave me proof of everything that had been done to it recently, which contradicted easily half of the list that they, Price's auto, had given me. I took it to another mechanic and gave them the list of everything prices claimed to be "wrong" with my car. I now have a safetied car that is on the road, for a small couple hundred..

Kingston best kept secret for car and truck repairs. I have done business with these guys for 13…read moreyears now. Fantastic service and they know what are doing.

Ripped me off. Brought my car in to have the A/C diagnosed. They told me it would only be $150 to…read morediagnose, I did not agree to them doing any work on it without speaking to me first. They called me later that day to say they went ahead and fixed it by just refilling the freon that was empty and it would be $600. I picked it up and the A/C was blowing cold so I was like whatever, it works. 1-2 weeks later it stops working. They told me to bring it back in. Then they give me this whole story about how they put dye in the lines and can see its leaking massively from multiple areas and would be at least $1600 to fix. I asked what the diagnostic charge was for if they never diagnosed it, just filled it up? They just talked in circles and claimed they didnt have to dye at the time and couldn't have known it was leaking blah blah blah. Total BS. The first thing they would do is check the pressure of the hoses before filling with freon and that would show immediately that it was leaking and not going to hold the freon. They filled it anyway so they could charge me more money since I already told them I would not be spending big bucks to fix this car.

TAKE YOUR CAR HERE! You won't only get exceptional service - you'll also get it with a smile! Fair…read moreprices, and great people. Likely cheaper than any other place in the city, too.

Not even that, could not be better, cheaper woukd be good. Charged for a Euro oil change package,…read morecar made in Mexico, then $19 extra for "specialty" oil filter, taxes in, $163 For a oil change on a very common car/engine combo. Making up for pandemic, still? Value thumbs down.

Fantastic customer service. Ethan was a great help getting my car figured out. I'd recommend this…read moreplace to anyone in need of service.

Wayne Hannah is the owner. I needed a new muffler on my '03 Caravan that required most of the…read moreexhaust system to be replaced as it was a one piece unit. Wayne explained the problem and pointed out that the solid condition of the pipes would mean that he could cut the muffler out and just replace that component thereby saving me a lot of money. It's not the savings only that impressed me, it was the fact that he gave me the opportunity to make an informed decision. I've been back a couple of times since with another vehicle and even a lawn mower. Very happy with the service. Even Wayne's corny humor takes some of the sting out of having to pay for car repairs. Highly recommended to all my friends.

Honestly, out of all of the places that I've been to, this is the best service I have ever had…read more Other places have done nothing but rack up high bills and, seeing as though I'm not very car-savvy, they were able to make a fortune off of me. When I took my 2008 Pontiac G6 there for the first time, it was an emergency. I use my vehicle for work, and both of the headlights had gone out the night before. I literally called 4 other places before then, and they were booked well into the next week. Technically, so was Wayne, but because it was such a simple matter of replacing a couple of headlights he told me to bring her in anyway and we got it done. While he worked, we had the most wonderful of conversation, and before you knew it, the job was done. Since then, I brought that same vehicle in regarding what I had been told before was a bent rim and my wheel bearing was.. doing something. Again, I'm completely vehicle illiterate (aside from basic maintenance on big vehicles), but bless his soul unlike other unnamed businesses, Wayne told me exactly what needed to be done, why, and showed me proof. Also, I didn't need to replace that rim like competitors said, he was easily able to just tap it back into place. As it was, I wanted the front two tires replaced as well- though I had intended to switch them out with my old winter ones, but they had been so dangerously worn down that he wasn't going to let me back out on the road with those wheels. The back ones were fine, but that explains a lot of the trouble I had had throughout the winter before with my vehicle. In any case, not only did we get my wheel bearing replaced, the dent fixed, and my front wheels replaced, the bill was surprisingly low and effective. I always recommend Napanee Brake and Muffler whenever somebody in Napanee is looking for car repairs, and I always will. This is hands down the place to go if you need work done on your vehicle. Wayne is an absolute lifesaver, and deserves far more reviews than he's got here.

I took my vehicle in twice to fix the a/c and was charged twice but he never fixed it. He won't…read morehonour the two warranties or give me a refund. He contradicts himself and lies about what occurred. He says he doesn't have to fix it because I asked for a refund! But he doesn't say why he won't give me a refund. He never offered to fix it. I was never told an apprentice was going to work on my vehicle; I was never told about this $150. charge upfront before I was allowed to arrive; I was never told that the repairs were not done and it was just diagnostic, or I was never told to make an appointment to come back. The second time I assumed I wouldn't be charged and was, but those repairs were shoddy also. Then I was stranded for the third time in the 33C heat while on a long trip. I reported the failure immediately upon returning home but he keeps saying he doesn't have to deal with the issue because I didn't report it as soon as I got home, when I did! He has no way of knowing when I got home, but is using all of these false accusations that are totally irrelevant, to not have to do what is right and honest. He is violating both the MVA and the CPA and although he says he has a lawyer, he won't give me the name to put it on the Claim form for court. He wouldn't even answer my complaints but had his sister keep emailing me with ridiculous statements and lies. She kept making statements that incriminated him as she admitted the apprentice didn't do the work right and she should've supervised him. I even had a witness there after the first failure of the first repairs, as the witness felt I was being scammed, so he overheard the agreement I made with Glenn about fixing the car, but as soon as the witness left, suddenly the agreement changed and different repairs were done. When asked why I was getting this huge second bill, and why the agreement was suddenly changed, the sister/secretary stammered and couldn't answer as she knew that the first repairs were under warranty and I shouldn't have been charged. They knew I was a senior, injured and ill, and they took advantage of me. Now others have come forward online to relate they had bad experiences there also. Never once would he respond about why the work wasn't under warranty or why he wasn't responsible to give me a refund or repair the vehicle. He lied and said that they witnessed everything being explained to me, but the apprentice and I were outside and they certainly did not witness that conversation. I was led to believe the first repairs were permanent and just because they failed, now they are pretending I was told they were only diagnostic and I had to bring the car back. It doesn't make sense I would accept a temporary fix and get stranded while on a long trip in the States. Now I am stuck again for a week without a vehicle which disrupts my business and costs me financially. Do not go to a mechanic who won't honour the warranty (twice) or provide a refund or who won't answer to complaints.

Don't let the location behind the Adult toy shop put you off... these guys are the real deal. I…read moreknow nothing about cars and do very little to maintain my 2006 Maxima. A friend told me about Glenn who has 27 years experience as one of the best Nissan Techs in the country. My first visit he solved a sensor mystery that had befuddled several mechanics before him. All the work was done on time and as promised. He put my car up and walked me under it to show me what he had done and what he still had to do. I'm going back soon!