I am a Diamond member and a very loyal customer. I invest a significant amount of money at Ulta and…read morehave always enjoyed shopping there. Unfortunately, my recent experience was very disappointing. My sister and I visited the store to check how many reward points I had accumulated from my purchases. A manager named Alex came to assist us and explained that the points were not showing in the system and that we would need to contact customer service. That part was completely fine. However, English is not my first language Portuguese is and while I do speak English, sometimes I need a little help understanding certain details. My sister was simply trying to help translate and make sure we fully understood the situation. At that point, Alex became rude and said to my sister, "Is your sister understanding? Because she is back and forth to the same topic?" in a very dismissive tone. I had to explain that she was only trying to help me understand. As a loyal Diamond member who consistently spends money at this store, I expect to be treated with respect especially when there is a language barrier involved. The issue with the points was understandable, but the way we were spoken to was not. I hope Ulta takes situations like this seriously, because customer service and respect should apply to everyone.

I went in specifically for the free gift with L'Oreal. I wouldn't have bought the product if it…read moredidn't come with a free gift. They had signs all over advertising for it and then after I purchased, they told me they had run out. Why are your signs still up if you ran out of the free gift? That's shady AF.

Giving a 1 star based on my customer service experience with the pharmacy department. Particularly…read moreDahlia. I don't know why anybody is putting her on the phone duty. She should not be talking on the phone the customers. Rude & Irritated to have to do her job. My doctor called me in a prescription that is out of stock. I called to discuss two questions. If it's out of stock, when will you get it?? And two, if you guys are unable to get it today, can you transfer it to another pharmacy so I can pick it up today?! That seemed very difficult for her. Her response in a nutshell. We don't have it and can order it will be to here tomorrow. I need it filled today as I'm leaving town. Asked if she could have it transferred to another pharmacy. She told me to hang up and call another pharmacy to have it filled there. I asked her if she could have it transferred since she's already in my profile. So I don't hang up and have to call another pharmacy. I mean that would be a good customer service. No. Then she told me to just go to the pharmacy and talk to them and pick it up. At that point, I said, let me talk to a manager. The manager got on the phone and said she can't even transfer it and that the doctor would need to have it transferred. So she just gave me information that was false just to get me off the phone. On top of that- if she's going to talk crap about me at least know that her phone is still on I can hear. Take that girl off the phones. *** and after reading these reviews, it sounds like the pharmacy department is just making the review ratings go down.

DO NOT, and I mean DO NOT go here for pharmacy services! Absolutely the rudest and incompetent help…read moreI have EVER received. The good help doesn't stay and I understand why. Had to have everything transferred away from this location to another. Unbelievable how they treat their clients.

I bought some shampoo and conditioner at a great price. What I love the most is the amazing girls…read morethat are attending at cashiers, thank you so much!

I love this location! The girls here are always very helpful and kind. They give great…read morerecommendations and have "almost" all of my favorite products.

Dr. Slattery listened to my history and my current issues, reviewed tests and MRI's and had some…read moregreat advice for dealing with a tricky, intermittent ear issue. I highly recommend him for ALL ENT issues.

I have been treated by Dr. Bennett for the last 4-5 years and I couldn't be happier! 2 surgeries…read moreand many MANY follow ups later, I have had many experiences with him and his staff. He is always friendly and is a straight shooter. He will tell you the problem and how to fix it. I like that approach. His staff is always friendly and very welcoming. This is an office that actually cares about their patients. If you need a good ENT, this should be your first choice! I highly recommend and will continue to use their services!

I live in Colorado but made the decision to have my procedure (full abdominal Lipo and tiny tuck)…read moredone in the Salt Lake City Location. Dr. Fenton is AMAZING and don't get me started on my nurses Jan and Gwen. Amazing experience from beginning to end. Even though I live in Colorado the team in SLC is the best. Definitely worth the trip!!! I highly recommend flying to beautiful SLC and meeting with this team for any cosmetic procedures. Felicia R

AVOID AIRSCULPT AT ALL COSTS. Worst experience of my life…read more I paid $16k and was left botched with zero care from them. I now have to pay another Dr to fix the mistakes of this one. I want to warn others and share my experience with Dr Alwin and Airsculpt as a whole. Horrible Procedure Day -I traveled from out of town and my arrival time was changed multiple times. Once I arrived, I was taken into surgery 6 hours late! I spent the entire day freezing in a robe on an uncomfortable doctors chair -Loud techno music blasted from the next room during my entire wait (yes the full 6 hours), making relaxation impossible. -Right before my procedure, I had to listen to the previous patient sobbing and groaning in severe pain because they had me waiting in the next room over -I teared up multiple times from the anxiety, and almost walked out. Once I was finally grabbed from the first room, I started bawling from the anxiety and instead of comforting me, the nurse rushed me into the operating room, promising Xanax would make me "feel better" Misleading Advice & Botched Results -My Coordinator told me to gain weight for my fat transfer (up a cup). I gained 14 lbs. At my 6-month follow up, Dr. Alwen told me the coordinator was wrong and I shouldn't have gained weight for it. I wasn't guided correctly for what my body actually needed. You speak to salespeople, not surgeons. Now a big red flag I wish I saw prior -The doctor removed next to nothing from my mid to upper back, leaving it unblended to my lower back and hips. It looks very strange, like I am wearing invisible spanx. I looked much smoother prior to this procedure. -I had concern about my hips and didn't want much or anything at all taken from them to preserve my natural curves. They said not to worry as it's part of the "shaping". I am now left with odd unnatural dips in that area. I now don't wear the tight, show off your curves dresses I used to wear often because of the strange dips that were never there before -Unfortunately, pictures are not allowed to be added to reviews which I find strange. So you can only see the positive before and afters they claim you'll receive. My pictures were able to be posted on real self if you would like to see them. -Although it wasn't a part of the fat removal, my low hips were the most bruised and to this day I have pain there still, unlike anywhere else on my body -I have weird unnatural indentations above my bottom that align with the hip dips. Worse on one side but visible on both. Dr. Alwen tried to gaslight me, claiming it was sagging skin. I knew this was incorrect as the dips were visible immediately after, even with the swelling. I saw 2 independent plastic surgeons for second opinions. Both confirmed he removed too much fat from the areas, creating the dips that will now require a fat transfer to fix. -I did this procedure to add to my breasts after a weight loss. I loved my body but wanted them fuller. They increased by about 1/4 of a cup size. If i'd known my body would take this big of a hit I would have never done this. Awful customer service -The manager never replied to my emails post op. I had to follow up multiple times for months just to get a single response -I tried doing my first follow up at the SD location. They changed my time last minute, then had me sit undressed in a robe just to tell me they were an hour behind (sound familiar?) -When I requested my 3 month photos, the office repeatedly forgot to send them and eventually claimed they were deleted. The doctor showed me them on an iPad at my 6 month follow up. Afterward, they went back to claiming the files didn't exist. Strange... -They provide zero aftercare instructions on massage, scar prevention, or incision care. Luckily I did my own research and knew what to do. I have received better aftercare for an ear piercing -A year ago, I was in the best shape of my life. Now, Im not comfortable wearing half my closet or a bikini for summer. I wish I read a review like this and backed out before it was too late. Do not trust these people with your body or your money. You're just another number to them. There were also a few issues I had when visiting the SD location for follow ups so PLEASE go read that review also. It will help you see the full picture of how Airsculpt runs their businesses.

Tried to do a return and the employee was so unprofessional!! She didn't know how to do her job…read more very blahza about everything. Ended up having to come back to return a second part of transaction, she didn't know how to do it, said her manager would have to help, came back and the manager said she wouldn't be able to help me. Advised me to call customer service or cancel the transaction, which would not be possible. VERY poor customer service on both employees. Will not go back to that location again.

Very strong smells gave me a headache Employee very nice…read morebut made me nauseous do not go if sensitive

He is truly the best around! I'm so happy I chose Dr. Howland who dos x3 surgeries on me. Thank you…read morefor giving me my confidence back!!

AMAZING!!! I interviewed 4 Plastic Surgeons before I met with Dr Howland and the minute I met him I…read moreknew he was my Surgeon. Best decision I could have made. My body reacted poorly to my Surgery...nothing to do with Dr Howland. His whole Office jumped in. The Nurses are TOP NOTCH...Jenn my girl..Avery who came to the Hospital to assist with a procedure...and everyone else even if not mentioned by name. Melissa at the Front Desk is like a Girlfriend. They have the best formula for choosing a Team. The other Plastic Surgeons that came to help...and called to check up on me. Dr Howland is always available by cell phone. No matter where or what he is doing Despite what happened I LOVE my results..BETTER than I had dreamed...would go back here for anything else, and refer anyone I know here!!! You feel like Family here...not a Patient Thank You to Everyone Lorrie Tomac

I have spent years considering botox and lip filler and after I was over feeling insecure, I…read morestarted my research on doctors. After reviewing countless resumes, I found Dr. Powers and was impressed. Within the first 5 minutes of meeting her, I knew I'd made the right choice. Dr. Powers is an artist! She is so thoughtful, detail orientated and truly has an eye for aesthetics. I loved how she took the time to ask me the right questions and for any questions I had, she was thorough with her answers. What I really appreciate about Dr. Powers is she is really friendly and incredibly knowledgeable, so it was easy for me to trust her and feel safe in her care. Throughout my visits with her she has always made me feel so comfortable and not pressured or rushed. I have done both botox and lip filler injections with her and did not bruise with either! Nor felt any pain during any of the procedures. My visits with her have been so therapeutic and reassuring because she takes the time to walk me through each step of the process and asks how I'm doing throughout. What I also think is amazing about her is hearing her observations and sharing her input in what would give me optimal results. The best example was when she handed me the mirror to look at how my lips looked after the injection, and she ever so kindly pointed out some areas where she felt that could use a little more filler in - AND I AM SO GLAD I listened to her because I LOVE HOW MY LIPS LOOK! They are better than what I imagined. I absolutely love how I look and feel about myself. I wish I met her sooner! I don't want to go to anyone else and I have purposefully driven long lengths to see her specifically. I would absolutely recommend Dr. Powers to any friends or family!

Love this spa! I've been coming here for almost a year. Everyone is so accommodating and helpful…read more I've been getting facials about once a month with Ciana. She has been great to work with, and my skin has never looked better. Will definitely continue visiting this med spa. (The spa is sooo beautiful and clean!)

I received a email offer for a $298 deal and made my appointment through their website…read more I went in on the day and time only to have them say " the offer didn't go through but we can give you a $389 deal " why not just honor your offer? I showed you the email you sent me! poor customer service!

Regret Choosing Vincent Surgical Arts for Breast Augmentation - Poor Outcome and Follow-Up Care…read more I want to share my experience with Vincent Surgical Arts in hopes that it helps others make a more informed decision when choosing a plastic surgeon over a cosmetic surgeon for breast augmentation. After my surgery, I was immediately unhappy with how my breasts looked and I expressed this directly to the surgeon. I was told to wear a super supportive or push-up bra from both the surgeon and also his nurse to achieve the look I had asked for. That suggestion felt incredibly dismissive--especially after paying so much money for a procedure meant to enhance my body, not one that would require masking the results with a push-up bra. Around four weeks post-op, I noticed stitches poking through the underside of my breasts, which was both painful and alarming. When I went in, the staff pulled the stitch tight and clipped it at the skin, while the remainder was still internal. This didn't instill much confidence in the quality of the surgical aftercare Unfortunately, things only deteriorated from there. At about eight months post-op, I noticed that my incision had risen up onto the actual breast tissue, and the implant had dropped below the incision line. I called to schedule a follow-up and was told the soonest available appointment was five weeks out--despite them actively scheduling new patient consultations and surgeries during that time. As a patient dealing with visible complications and who had already expressed dissatisfaction multiple times, I felt completely deprioritized . By this point, my left breast had completely bottomed out. At nine months post-op, I had my results evaluated by a different board-certified plastic surgeon, who confirmed that the implants had both what was defined as bottomed out, and that if left uncorrected, they would eventually cause my nipples to be exposed, pointing up, even in something as basic as a bikini top. The implants had also migrated laterally, pushing toward my armpits, creating an unnatural and distorted appearance. Completely flat appearing, and no upper pull boob job look at this time. Ultimately, at 10 months post-op, I had to undergo complete reconstructive surgery with another surgeon to correct the issues. This has been an emotional and financial burden that I never anticipated, and I'm still dealing with the aftermath. In my experience, Vincent Surgical Arts failed to provide adequate post-operative care, dismissed serious concerns, and demonstrated poor responsiveness when complications arose. I was never offered any reimbursement, nor did I feel that patient satisfaction was a priority once the surgery was complete. If you're considering surgery here, I strongly recommend getting multiple consultations and being very cautious--especially regarding aftercare support and revision policies. I wish I had done more research before choosing this clinic.