1. Cosmoprof

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    Peru, IL

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    Recommended Reviews - Cosmoprof

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    9 months ago

    Cosmoprof has everything the professional with a license could need! The staff is super helpful and knowledgeable as well.

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    Walgreens

    Walgreens

    1.4(14 reviews)
    1.1 mi
    $$$

    it would be nice if they followed better protocols during a pandemic. I took several photos of…read morestaff wearing their masks below their noses. Additionally, I qualified for the third booster for people with conditions that would warrant the third shot. According to what I read I just needed to self report that I qualified HOWEVER, I was made to disclose my medical condition where they went to the pharmacist then to see if they were going to give me the shot. This was a gross violation of my privacy rights. They don't seem to be well versed on the protocols for administering the third shot. That said, the staff can be wonderful as well. It is just that some are true gems and others not so much. I felt like I was being treated like someone trying to pull a scam until they made me spill my guts and realized I did in fact qualify. I also hope the result was a little shame for prying when they saw I had felt so uncomfortable with the position they put me in.

    My PCP sent over a new prescription on 8/25. On the morning of 8/26, I called to inquire about it,…read moresince it still wasn't ready. I was on hold for a long time, so I called back, got their Call Center, who routed the call to the Store Manager. After waiting on hold some more, I finally got the Store Manager. I expressed to her my frustration and said that I had to speak with the pharmacist and couldn't wait on hold anymore, since I had to leave for work. The Store Manager said in a very snarky tone, "Okay, bye," and hung up on me. In so doing, she denied me my legal right to speak with my pharmacist, and that constitutes refusal of care. That is completely unacceptable. I wasn't rude to her. I didn't use profanity, nor did I insult anyone.

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    Walgreens
    Walgreens
    Walgreens

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    Ed Monroe, DDS - A Lifetime of Smiles - Dr Ed Monroe - A Lifetime of Smiles in LaSalle IL

    Ed Monroe, DDS - A Lifetime of Smiles

    3.1(15 reviews)
    0.8 mi

    I put off going to the dentist for years from major anxiety. I finally was forced to go from a…read morebroken tooth. So glad I found this place! The folks at lifetime of smiles are so kind, intentional, and non-judgmental. Of course it is expensive, but you get what you pay for. I like that they ask you initially what barriers you might have and also your main goal for the visit. Dr. Lee is so kind, takes his time explaining everything, and makes sure you are completely comfortable. I thought pain free was a myth, but they really do such a great job. Thanks for everything!

    Warning: Predatory Billing and Financial Negligence…read more I am leaving this review to warn others about the unprofessional and predatory billing practices at A Lifetime of Smiles. After completing several visits in February 2025, I paid a total of $1,669.00 in person at the time of service. Despite these large payments, the office never sent me a single paper bill or electronic statement. The first "notice" I received of any balance was a casual text message sent at 4:00 PM the day before a scheduled appointment in April 2025, claiming I owed a "heads up" amount of $946.00. When I immediately asked for a breakdown, they waited until the next morning to tell me $829.00 was a "prior balance" from insurance adjustments. They went completely silent for 11 months, only to send this unverified debt to a collections agency in March 2026. After doing the math myself using my Cigna EOBs and bank records, their numbers are mathematically impossible: Verified Over-Collection: On February 12, 2025, my insurance EOB stated my responsibility was only $465.00. However, the office charged me $712.00 at the window--an over-collection of $247.00 for a single visit. Missing Credits: According to my insurance, my total responsibility for all February visits was $1,742.60. Since I already paid $1,669.00, my actual balance should have been roughly $73.00, yet they are hounding me for $829.00. This office appears to either have a complete failure in their accounting department or is intentionally "balance billing" patients for amounts the insurance company has already adjusted. To jump straight to collections a year later without ever providing an itemized invoice is a predatory and unprofessional way to treat patients. I have filed a formal complaint with the Illinois Department of Financial and Professional Regulation (IDFPR) and the Attorney General. Avoid this practice unless you want to be blindsided by fraudulent "balances" a year after your treatment.

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    Ed Monroe, DDS - A Lifetime of Smiles - Our Patient Education Area is a nice private and comfortable area to discuss any treatment options Dr. Ed recommends!

    Our Patient Education Area is a nice private and comfortable area to discuss any treatment options Dr. Ed recommends!

    Ed Monroe, DDS - A Lifetime of Smiles - Each room is equipped with state of the art technology so patients are comfortable while receiving the best possible care.

    Each room is equipped with state of the art technology so patients are comfortable while receiving the best possible care.

    Ed Monroe, DDS - A Lifetime of Smiles

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    Cosmoprof - cosmetics - Updated September 2026

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