My husband has family in the area and we wanted to stay overnight for our Honeymoon but in a nice…read morearea. We called Oceanfront ahead of time and let them know this was our honeymoon, the lady offered us a room right on the ocean and of course we excitedly agreed! The price was under $100 for the night and we were so happy when we arrived. Our room's door opened right up to a deck that had stairs leading down to the crashing waves. Above us were two restaurants attached to Oceanfront. One was typical puerto rican food and the other was a sushi place. We ordered mofongo and enjoyed the beachfront views at night, with flickering candlelight at our table, and listened to the waves of the ocean while eating a delicious meal and refreshing drinks. I will definitely be returning for the views, food, and price!

This hotel is very pretty. The theme is of course ocean but I love the colors and the rooms are…read morebig. There is kitchen containing a fridge, stove, cabinets for storage, a washer and dryer and more. One thing however that was major is that it has an infestation problem. I found 3 American cockroaches inside the bathroom door. Imagine my fear and disgust as I went to grab my towel and saw 3 cockroaches right behind it. One crawled under my bed and now I am not sleeping tonight. I liked the hotel but it just needs to be cleaner and remove its unwanted guests.

I will start with all the positive things this resort has to offer. First of all, as you can see in…read moremy photos, the beach here is insane! Probably the best beach in the whole island of PR. The beach is free/for the people however this resort/the owner owns that whole lot in front of this beach. Which is why you pay 300$ a night for a cabin/house here right in front of this amazing beach called "Montones". Once you are a guest in this resort you are able to park your car there, where its safe, and simply walk back and forth from the beach to your cabin. This, in my opinion, is the only reason this place has lasted for 30+ years here in Isabela, Puerto Rico. And the reason they are able to over-charge their guests for their stay. Now, the problem with the cabin per se is that you pay as much as a 5 star hotel per night yet you do not receive the same quality inside the cabin as you would in another resort. For example, we were in a cabin for 6 ppl, 3 bedrooms and only one bathroom. The kitchen was microscopic, the fridge was minuscule and the dining table was for four ppl. The tiny TV didn't work without internet and the wifi was non existent. The living seats and balcony seats were one of the most uncomfortable seats I've seated before. The bathroom was pretty beat up and the bed sheets were worse than a hospital's bed sheets and the AC units were only in the 3 bedrooms and not in the common areas. In other words the inside of the cabin needs some MAJOR updates PRONTO! I know- who cares? I was walking distance from one of the most wonderful and beautiful beaches of this island. Yet when you pay 300$ + a night it stings a bit. Overall would I stay here again? Absolutely. Because of montones beach and the accessibility of this amazing piece of heaven! Not because of the quality/updates of the resort.

Su restaurante Olas y Arena es el peor restaurante que he visitado. El sitio se ve feo y oscuro aún…read morecuando es en la playa y de día. No lo decoran hace un siglo. Hace demasiado calor y no tienen abanicos siquiera. El servicio es deficiente. Una de las empleadas es tan desagradable que a la primera interacción con ella, sientes deseos de irte. El surtido es de cajas congeladas. En fin, no vale lo que cobran. Un kiosko de frituras es más agradable.

the hotel is very small for the price we paid. we stayed in the most expensive room on the 10th…read morefloor just to find out you can hear everything happening on the rooftop because your room is right beneath the bar. chairs screech for hours until 12 midnight. the safe in our room was damaged and we were charged for it as if we did it even with us letting them know the first day the safe didn't work. they kept our deposit and didn't refund us for the noise inconvenience after agreeing to refund our resort fee. I don't recommend stay here because you pay way to much for the low quality given. the best part was the tub in the room other than that definitely not worth it.

We had a great stay and would 100% stay here again. It's a quiet/peaceful/safe area with lots of…read morebeaches and food options nearby, very clean, well-equipped and inviting both in our rental itself and the common areas. We had one issue initially getting the water to get hot in the shower but it was addressed promptly by the manager, who is very friendly and responsive to any concerns. I hope to return someday for another beautiful vacation!!

My bf is a regular annual guest at Villa Tropical and made a reservation here for a week for us…read morebefore Christmas this year. Although he'd reserved a studio, when we arrived, we found we had been upgraded to a one-bedroom unit, as the studio's door was being repaired. Late check in was very easy. The property's deck is large and has a gorgeous view of the beach directly below. You really cannot beat the location of Villa Tropical on Shacks. We enjoyed drinking our coffee on the deck whilst watching the sun rise in the mornings before grabbing our gear and walking down the short flight of steps to the sand. The gift shop within the office is a major time saver, too, when you need a drink or snack but don't want to drive. The Econo supermarket is only about an 8-minute drive away, though, when you do want to do a grocery run. It was awesome having a fully stocked kitchen and being able to cook and eat in most meals. We loved grilling on the deck at sunset! The Ola Lola restaurant is a cute spot a short walk away for food or drinks when one would rather skip cooking, too, and in each room, there is a very thorough guide compiled by the management with information on where to find all kinds of things in the area, from film development to entertainment. It was extremely convenient to be able to do laundry on the premises also. The staff are super helpful and maintain VT very well. Our unit (1B) was clean and comfortable, and by the end of our stay, we had fallen into a nice, homey routine. I was sad to leave and understand why Shacks is a place so many return to every year. The beach is clean, the big waves break far from the shore, there are interesting reefs for snorkeling, many days have adequate wind for kitesurfing, and there is a friendly surfer community among those who stay in the area both longer term and seasonally.

This is the best vacation spot ever! Super great accommodations and very helpful and friendly…read morestaff. The views are incredible and the resort is in a great location to get to jobos beach.

We went to Royal Isabela last night to enjoy the sunset, have a cocktail and then dinner at La…read moreCasa. The experience was a mixed bag. Good cocktails and then an hour wait for our appetizer. Then we proceeded to our table for dinner. We waited 20 minutes for water, then had to remind the waiter for our wine we had ordered (a 30 minute wait) and then to top that off, our main course arrived an hour later. There was absolutely nothing special about this experience. No one on the staff tried to make up for any of this. We will not likely return. What a disappointment.

6/10 stars …read more Positives : Let's start with our room- we had the presidential suite: number 20. It's the largest and has a walk out balcony that ends cliff side and has lounge chairs with a view of the beach below. The walk in showers are fantastic. The oversized private hot tub is great . The grounds are nothing short of phenomenal. By far the nicest in all of Isabella. Sunsets galore and ocean views that go on for miles. In summary : If you want to come here and not interact with anyone, order room service and hang out at your 1000 sq ft suite, take dips in your private hot tub and then wash off with open doors to the nature under a rain head shower .....then this place is phenomenal. I would come again, but only under these circumstances. Let's first note that I read all the reviews on the property before I booked here. I chalked the negative ones up to just "temperamental guests"..... Unfortunately, I was proven wrong. During our stay I tried to continue to tell myself that this is island life", "things here are on island time" ...."they probably have a hard time with retaining of employees" (among other excuses). ---- But then I came to realize, I'm still paying 1000$ usd a night to stay here plus meals...That being the case - it's not acceptable at any level. I'm tired of making excuses for bad service in the service industry and continually lowering my expectations so as not to ever get upset. Negatives: 1.) Child friendly!?!: (why ? .... this is a golf resort and has no childcare or child amenity's). We couldn't seem to get away from crying babies at dinner every night. This isn't acceptable when we paid over 100$-250$ for two people at each sitting to eat. Yet Management just accepts this !?!? Night 1: we had to watch a father change a dirty diaper on the golf course in front of our ocean view at dinner! Yumm! Night 2: we had to move tables to escape the same crying infant. Take your crying baby back to the room! Annoying ! Night 3: we had to ask for another table to make sure not to sit next to the same baby at diner (again crying). And yet again... the father proceeded to change the diaper again on a communal sofa right behind us at the restaurant ( Situations like this are not stellar experiences while eating lobster and steaks by the ocean.) 2.) Dining: Each meal takes at least 2 hours from start to finish even if you order your entire meal the minute you sit down. That being said, the food is amazing. Each dish was expertly prepared. Some of the waitstaff was great (Jessica) but most were not. Some even had AirPods in their ear while serving us. Their pizza oven was broken for our entire stay due to a bad part. (Disappointed to say the least since as their website boasts about their amazing pizzas). Sometimes we went to the golf shop restaurant... (to escape the 1.5 hour or more sit down experience at the main dining restaurant) and then more problems... ultimately, we were forced to order what we got the last time we came to eat at the pro shop (since none of the employees could find the menu ....---Not acceptable for paying 1000$ per night !--- 3.) Our arrival : we were told our driver would take us to our room and show us the property and explain how everything worked. ---- He said nothing! And didn't show us the property. We were left to decipher how the resort worked, ---just a bad start. Not acceptable for 1000$ per night! 4). Cleaning : if you call the maids, they will take all day to come. They will enter and replace towels but not clean or make the bed. Then, You will have to call at least twice more for them to actually show up and change the sheets and clean. I've had better housekeeping at a Holiday Inn. 5). Room service: The one time we ordered they brought the wrong food. 6). Management: Basically, You will be told different things by different people. Nothing is consistent.- why did you not sit down with us and go over everything? Especially since you asked if we were first time guests? Let me teach you how to manage the new guests : mention how to book massages, where the fitness room was, how there was an Easter brunch on Sunday, how there was live music for our entertainment on Weekends ....and so on and so on... :( but we got none of this. --not acceptable for 1000$ per night- 7.) Upon leaving: the manager had to ask us our casa number to check us out. (crazy since she was the same person who checked us in) -really made you feel not special. Also, she was basically just a human credit card machine reader. She didn't ask us anything about our stay or how we liked it.... It just makes you feel great....like you want to come again. (especially considering you just spent what most Americans spend on a car to stay there for 7 days)! Can you Please fix this resort!!! It is amazingly beautiful and it's a shame to leave your guests so underwhelmed by the way it's run.

I've been for a wedding and for work and it's such a beautiful location and the restaurant has…read moregreat food. Staff was very friendly. I had a suite on the beach side that included a patio, stove, and fridge. I will definitely be back!

I lived in Rincon for many years. I came to the restaurant Eclipse many times and found it to be…read moreexcellent. Wanda, who has been there throughout the years is great! This is the reason why I would give them the 5 stars. However, if you're planning on staying there DON'T. I don't know about the big villas but we stayed in the superior hotel room which was lousy. After taking a shower I walked barefooted on the tile floor. My feet turned black and the floor felt sandy, as if they hadn't cleaned the floors. Furthermore, the walls are paper thin. We could even hear the people next to us every time they went to the bathroom, and I'm not talking about flushing the toilet. I'm talking about every time they . IMO, they need to improve on their hotel rooms. It's a shame for such a beautiful property to have rooms that are not adequately maintained.

I was the bride of January 2nd, 2026…read more As a bride, and seeing other brides, I would love to say I was the calmest bride ever the day of the event. Vannessa and team did everything possible to get my day to be perfect. The numerous calls prior to the wedding. Attention to detail and last minute adjustments was incredible. They even had a member clean up my room after I got ready for my event. The view is incredible. A little over an hour drive from San Juan airport. But the view was worth it. I wouldn't change anything about my wedding, they made my day incredible. My older sister has a soy/ dairy allergy. During my stay at the island. No restaurant has taken this as serious and Hotel El Guajataca and FireHouse Subs in Quebradillas. I appreciate them looking thoroughly at the ingredients used for every thing cooked in her meal.

We were there for a friend's wedding. The room was booked months in advance and we booked a larger…read moreroom because there are 5 of us. Upon arrival,they told us they didn't have that room and they would have to give us two smaller rooms. The rooms are extremely outdated, in poor shape, and dirty, as is the entire hotel! The wedding coordinator was not present several times through the wedding and showed up 10 minutes before the wedding. I don't recommend a wedding here! She wouldn't answer her phone either!

Groovy people Beautiful views…read moreOcean front Beach directly accessible Central location with lots of food within 5 minutes Incredible ocean (** strong currents) I stayed at Pelican Reef apartments for 2 months; one day the ocean will claim it, and that will be a tragedy, but until that happens this place will be awesome. The ocean literally licks the side of the building at high tide, and the beach you have direct stairway access to is great for snorkeling and surfing. It also has some intense currents which will kill you, so dont be a clown; if you are not a strong swimmer, don't go in beyond your belly button. We saw a lot of weak swimmers need an intervention. Outside of that, the snorkeling in the cove blew me away and it was a delight to have daily access to that snorkeling environment. Tropical storms will clearly impact visibility, but failing that the snorkeling conditions are excellent.

We stayed at the Pelican Reef apartments 7/25-7/31 and paid $95 per night for an ocean front. The…read morepositives were, gorgeous view, centralized location, walk to shops, bars, restaurants, beach etc. also nice shower, clean and comfortable bed, you can swap your towels for clean ones every day, as someone is almost always in the office, and you get a parking spot, which can be very hard to find in that area. Also the people were extremely nice and helpful, especially the night guard. He was very friendly, although spoke very very little English, no worries, I was able to practice my broken Spanish ;-) and our AC worked well and the room stayed very cool and comfortable the entire stay. Now for the negatives, the room could use a good refresher. Nothing complicated, but a fresh coat of paint, some newer bedding and maybe some newer furniture. At first appearance it looked a little run down on the inside. I wasn't looking for luxury, in fact my husband and I were specifically looking for something quaint and "local" which definitely described the Pelican Reef apartments. I would return again. I miss that view I woke up to every morning!!

This little hotel was fantastic! Aguadilla is not San Juan so do not expect that-- but it was…read morefantastic. Super clean, food is fabulous and priced right. Pool area very clean and the bathrooms were super clean as well. The rooms were spacious, modern with a large bathroom. Cannot rave enough about the staff-simply beautiful. The only suggestion is that the it would have been great if the bar could have stayed open on Friday and Saturday until at least 10pm. I WILL be returning soon-thank you Faro staff for hospitality and friendliness! PS: loved that we it is pet-friendly!

Beautiful pool! By the pool were fun games! They had a giant connect 4! I also loved the Christmas…read moredecor! PR makes a big deal about Christmas! Christmas is my favorite holiday! Bed was comfortable! Only complaint is ac was leaking. I believe it's b/c the ac was left on high.The ac was booming! Almost too cold for me.