I cannot recommend Amar & Valley Pharmacy enough. I'm disabled, don't drive, and they are so good…read morethat they deliver my meds to me. I trust the pharmacist(s) completely

I can't say enough good things about the staff at Valley Pharmacy in Sparks--especially Amar. They…read moreare genuinely kind, attentive, and go above and beyond every time. You can feel the strong bond they have with the community the moment you walk in. It's so refreshing to support a small, local business that treats you like family. Highly recommend!

I want to give a huge shout-out to the manager, Matthew, for his incredible work ethic. It is clear…read morethat he is deeply dedicated to his role and runs this store and the other sparks boulevard store with a high level of excellence. He goes above and beyond to ensure customers are taken care of, and his hard work doesn't go unnoticed!

This place is horribly understaffed. 15 minutes for me to get some meds that were locked because…read morethere was only one worker and it was busy. I feel bad for the worker that was running around the store trying to help all the costumers...

I am not happy with my experience at CVS today at all. I purchased a First Response 3 pack…read morepregnancy test box and displayed on the front of it was a "Save Five Dollars NOW" coupon but when I scanned it at the register, it would not recognize it so I asked the employee, the male employee with the very long black hair for assistance where he instead fumbled around for a few minutes repeatedly just telling me he "didn't know what to do" "Nothing could be done" He "didn't think you accepted this coupon", etc. etc. while he pretty much just shoved me off and told me I had to deal with it. He did not offer to get me a manager. He did not make what I would call an actual effort at honoring the coupon. As I told him I do not believe you all should sell items with manufacturer coupons displayed on the front if you are not going to honor those coupons because that is false advertisement so in the end, I was only able to use my own CVS account coupons which the receipt references. I ended up paying five dollars more than I should have and he kept my manufcoupon! I will attach a photo of the pregnancy tests for reference, although the coupon is now gone. I have shopped at this CVS for many years and I am completely displeased this service. We are living in more expensive times than at any other time in history so to some of us saving five dollars means a lot, it sure can make the difference between someone choosing to grab an item off of the shelf in the first place or not so refusing to help them once they get up to the register with said item is truly unacceptable. If your employees are not trained properly, then maybe some retraining is in order so that no one else gets overcharged as I was.

I would like to give a shout out to employee Brittanie for being so helpful in clearing up some…read moreissues with my Extra Care account. She took the time to find out what the issue was so that we could correct it. She is very personable and helpful and is a good representative for the CVS family. Thank you again Brittanie for taking the time to help me out. Charlene Gaskins Customer

Have stayed away from this Pharmacy for a couple of years due to horrible service before. My Dr…read more accidentally ordered a prescription there, so I was surprised when they called me to say it was ready for pickup. I went in, waited for one person ahead of me with no one waiting behind me. After finishing with that customer, I stepped up to the window and gave my name. I was told that I'll need to come back in forty five minutes because they are closed for lunch. Not going to happen! If any changes have been made since my previous bad experience, it was only to become worse.

The staff, (Nikki in particular) are amazing and I always get what I need in a friendly manner…read more Compared to other pharmacies in the area I think safeway is pretty good about staying in stock and communication.

Corporate store. They rely on computer to order their supplies. Prescriptions are not always…read moreavailable for filling. "Might be on the truck tomorrow" is a standard answer. Pharmacist and techs are nice and helpful but hands are tied by corporate. Medicine was easily transferred from out of state to here. Wait lines are not long.

I'm rating this location solely on the pharmacy alone. Every single time I come, my prescription is…read moreready and there is basically no line. Compared to other CVS locations this is a really big deal. I enjoy not having to spend 20+ minutes in line waiting for my prescription. And they always catch if I have doubles of prescriptions on my account (such as increased doses) and won't give me the new prescription without confirming I'm not taking both. Which is vastly different than the other locations.

Best pharmacy in the Reno area. Steve (the pharmacist) is incredibly smart and personable. Best of…read moreall, he's willing to go the extra mile to help with all kinds of issues. I find all of the personnel efficient and helpful. They run a small operation right now (since they're fairly new) but they do it well. If there is a problem they will go out of their way to make sure everything is correct and taken care of. I appreciate their professionalism. These folks work hard to make sure you have all the medicine you need, through prescription foul-ups, insurance gaps and whatever else. Throw down those CVS shackles. Cast aside those Walgreens fetters. If you live in Reno/Sparks area this is the only pharmacy worth your time. Best of all, they provide free door delivery. What more could you ask for?

This is a formidable pharmacy in the area. Not only it is close to downtown, but they also have a…read moredelivery service for those that do not live in the immediate area. The pharmacist really cares about his customers. The other staff are helpful and friendly! I never encounter any issues with this place. A great neighborhood pharmacy! They are always stocked and get things done fast and efficiently. Highly recommend to anyone that is looking for a quick and easy way to get their prescriptions.

I don't know how much of the fiasco is this location's fault and how much is the corporate system's…read morefault. I do know that it took 4 days and multiple communications with my 2 doctors and the pharmacy to get a refill on my prescription that has been on file with CVS since 2014. There is no excuse for requesting the refill from the wrong doctor or having a phone number on file that hasn't been used in over 12 years or giving me instructions that I followed that were wrong. Finally, there is no reason for my doctor to have had to submit the new Rx via fax 3 times before they finally got it, I haven't decided whether or not to change pharmacies only because,as I said at the start of this review, I don't know who is to blame. I do know we all have to be careful with our prescriptions no matter what pharmacy we use. One last note...despite being told that I would start receiving text messages from CVS regarding the status of my prescriptions I did not receive any notification.

I dropped by CVS Pharmacy yesterday to do an exchange on some purchases. When I arrived in the…read morestore there was only one other person in queue and as I waited a couple more customers lined up behind me; other than that, the store wasn't too crowded on a Friday afternoon. When I stepped to the cashier, Rochelle, she patiently listened to my request and earnestly accommodated. The transaction was quick and pleasant even though she was handling both the manual and self-check out sections. Overall, our interaction was positive and professional.

Store has improved since newest store manager and team. Keep it up. Very helpful to make an…read moreinformed decision on baby granddaughter stroller

Shopping cart disaster area... the winds carry the carts everywhere...They do not do cart runs…read moreenough. Parking lot is awkward to get into on the hill Store is large and organized like every other Walmart..... However.... Everything is locked up. Deodorant, all hair care,lotion, batteries.... Anything in beauty has to be paid for before leaving the area. Self check available as well as a few manned checkouts. Anything with a security tag (vacuums) must go to a manned checkout.

This place continues to be just as shitty as the one standalone by Safeway. My wife has had to…read moreforego medication as long as six weeks because these fucking idiots can't fulfill a prescription in a timely fashion. First off is that their texting system is broken. We are constantly told her prescriptions are "ready" at the CVS, then they are not there. This is inexcusable. Earlier in the year they claimed the prescriptions were for me. Look, I'm all about diversity and LGTBQ+ rights and whatnot, but it's pretty fucking obvious we're a straight married couple with very male and female names respectively. Are these guys that fucking stupid they can't tell the big scary guy who comes sometimes (as a result of her missing doses) from the little woman who comes by most of the time. I can't help but cross my arms in anger every time I have to come up to that counter to hear the next stupid excuse like "you need to pay this fee" for something I never signed up for or agreed to, or the "we can't give you the prescription because it'll be $80 because insurance won't cover it". Which speaking of that little fact, my insurance, in fact, DOES indeed cover it, and the letters all match, but they say it did not. Fuck, the CO-PAY took care of ALL of it. It makes me wonder how much I got ripped off by these mathematically challenged mental midgets in the past by expecting them to DO THEIR FUCKING JOBS!!! Look, I don't give a rats ass about the goobermint's "new policy" or whatever the fuck - I'm not here to argue for the DNC or RNC - seriously, fuck them both equally, I'm here to do the simple task, of picking up our prescriptions, and then going the fuck home to hopefully live our now-healthy lives not having to think about this disaster of a company every waking moment of every damn day due to their incompetence. Seriously, do you know what it takes to restrain ourselves waiting in that line for 30 fucking minutes to find out the text from CVS was a lie from wanting to grab the idiot at the counter by the neck and say "GIVE ME MY FUCKING ANTIBIOTICS!" - seriously, is there enough people to sue this place with a class action lawsuit?!?!? Anyone have a relative die due to the crappy care here? And I'm sure people are going to say "just go somewhere else" - well, this is the THIRD place we have been in Sparks for our prescriptions, it just gets worse every time, either they over prescribe, under-prescribe, make up lies about your insurance, sign you up for shit you never consented to, or whatever. It just seems to be the same crap everywhere. I have found one place when I had to get antibiotics awhile back for tonsilitis - it's the CVS that was a Walgreens on Sparks Blvd - but I'm waiting for that place to turn into an epic disaster as well, but it's way out of the way. And with gas prices being what they are....seriously, fuck em' all.

I would recommend that you find a different pharmacy to fill your prescriptions. However, if you…read moreenjoy being lied to, given false information and being overcharged, this is your spot. Ever since this CVS pharmacy location had a change of management and their previous pharmacist (Drew & Jesse) and pharmacy technicians (Ida) left, it has been a complete disaster. Ayo Odunsi, the new pharmacist has zero understanding of customer support. Doesn't understand his role in rectifying his mistakes and could not care any less about providing any semblance of a good customer experience. This location needs a complete makeover top to bottom.