Old school. Terrific personal service, beyond what you get at a big box consumer electronics…read morestore. Fair pricing.

I have used their services from washing machines, dish washers and lately my fridge over 15 years…read more Each and every time the techs were courteous, prompt and a team was available if the tech needed it. All in all I highly reccomend then for all your house hold needs. Jim the Painter..

Working with Better Housekeeping was an absolute pleasure. From the moment we walked in, the staff…read moremade us feel welcomed and guided us through the process with ease and expertise. The installation team exceeded our expectations--on time, professional, and very detail-oriented. They treated our home with care and made sure everything was installed perfectly and running smoothly before they left. This was such a seamless and enjoyable experience. We're so grateful and will definitely be recommending them!

We've used Better Housekeeping for years for all our appliance needs - competitive pricing, super…read morehelpful especially when my fridge died and there were still backlogs from the pandemic. The fridge they had in stock and recommended ended up to be fabulous! We are now redoing a kitchen again and did not hesitate to use them yet again!

First time visiting this store with a lot of questions & definitely needing advice on subjects I am…read morefairly new to. Pulling up to the store the outside is very welcoming & definitely creative. I am upset that I waited this long to discover this gem shop that has everything & more that you could ever need! Fred was our customer service helper who had plenty of patience , a lot of knowledge & definitely very helpful & friendly! We signed up for their rewards program Fred told us about to not only be able to order online and pick up at the store but to save up points & earn discounts for our next purchase. i promise you wont regret it! ask for fred!

Excellent local hardware store independently operated. Tremendous store with a phenomenal…read moreselection. The store supports Ace hardware products and Benjamin Moore paint. Prices are slightly higher than the big box stores. The team in the paint department gave me excellent advice. The store has bbq's, grills, beach chairs, lawn care products and Yeti to name a few.

A lack of product knowledge coupled with failure of management to acknowledge the problem let alone…read morerectify it

Snowboard still has a lot of scratches even though Ski Barn told me these would be filled…read more I called Ski Barn prior to visiting to get an idea of options and prices for fixing the scratches on my snowboard. I was told that it depended on how bad the scratches were but the services would range from $25 to $70 The next day I visited Ski Barn and was told the scratches would need P-Tex and would be $75 to fill. It was annoying that it was more than I was told, but I was fine with this si ce I know I snowboarded on an area that was rocky last season. I picked my snowboard up a couple weeks later. It still had scratches. It was not worth their recommended service for the employees to not fill in the scratches. Would not recommend going to this Ski Barn.

I was in at the Eatontown store inquiring about washers and dryers. Matt P. was helping me and he…read morewas very knowledgeable. I told him what my needs were and he showed me a few different washers and dryers. He then explained the differences to me and told me which he felt would be the best for me. There prices were great. I'm definitely going back with my husband and purchasing the appliances from him. He also explained the warranties to me which I think would be a safe bet for my purchase and keep them in excellent condition for many years to come.

shopped around for a 50" TV and PC Richard beat all competitors prices. Straight forward and…read moreprofessional salesmen, John and his boss Wayne, were easy to deal with and the sale was quick, I continue to have a positive experience at this store.

If you are going to install anything yourself or have someone other than their installer do this…read moreAVOID these people. We bought a ventless gas log set from them. I wanted to support a local business and had naïvely felt that they would stand behind what they sold so I did not mind paying the extra money. I would have been way better off buying it on Amazon or another site online! I already had the gas line so I just needed to replace the old log set. First of all, when my wife picked it up you must sign a waiver that says you have a total of 24 hours to inspect everything. Then they have a clause in the waiver that states it may need "FINE" tuning. They also claim they do not do the installation and support they have contractors that do it, but their website clearly states they do installs and service. I installed the unit and it would run for a minute and turn off. I went to the manufactures website and found out you cannot contact them or get support; you must contact the dealer you bought it from. I called to find out how to get it fixed under warranty. Now even though the website is covered with service and support options I was told they don't do the service or support I needed to call their contractor and schedule a service call. When you call the contractor it sends you back to Albers to schedule the service call ?????? Oh, and that is $300. The tech came out and found out the thermocouple was not near the pilot light, and he needed to take it all apart then move the pilot light and the thermocouple, so they got next to each other and aligned. I have a checkout sheet with the unit that states who built it and tested it, it all says it was all tested and passed. So, I called back again to see how I could get credit for the fixing the manufactures defect. I was now told that since they did not have to replace any parts it was not a manufactures defect in workmanship it was a "FINE TUNING" and therefore it was not covered, and I had to pay the $300 myself. So, I should not expect to pay over $2000 for a gas log set and then expect it to work out of the box. Imagine if you bought a fancy gas stove and one of the burns did not light so you called Maytag and they fixed it and handed you a bill for $300 tow day safter you bought it. Albers sees no problem with this. If I had just bought it from Amazon or another online vendor I could have packed it up and got another one that was manufactured correctly. Instead, it cost me extra to by it and then $300 extra to get it to work.

Written off as an "impossible" situation or a very expensive option for an electric fireplace…read moreinsert..... Debbie Scognamiglio listened, looked, asked questions and delivered a perfect AND very affordable solution! Debbie also offered an idea for design which was perfect!) I am actually blown away!! The nicest and most customer focused people with whom I've ever had the pleasure of working! I am SO happy I wandered into Alber's this morning! I will find more reasons to work with Alber's. They truly know their stuff!!

Things have improved at HD. Shout out to Ant for helping us…read moretoday. He was very polite and helpful.

I have made countless calls, texts, and emails to try to get a Certificate of Insurance for my…read morerefrigerator purchase. Noboday has provided it for almost two weeks. Totally incompetent staff.

This is a local business for me and I have been a customer for a long time…read more Nice to go into a place and walk up to someone and ask for what you want. Not like Lowe's where you need to search the warehouse for each item and it's hard to find help. I often make use of their custom wood cutting service on 4 x 8 sheets of plywood. Great selection of spray paints. Usually go there to fill up my grill's propane tank in the summer. Always find them to be couteous and helpful.

I walked in today and there were three guys behind the counter... all tapping on their cell phones…read more Not one asked if I needed help.