I strongly advise caution regarding Mind Matters and Dr. Theiss. My experience has been one of…read moreprofound clinical ignorance and a total disregard for patient safety. While the office appears to operate like a 'pill mill' for some--handing out stimulants via NPs with little oversight--they apply a dangerous 'tourniquet' to those in need of actual clinical stability. Dr. Theiss attempted to force a 60% reduction of a long-term benzodiazepine overnight. This is medically negligent and ignores basic pharmacology; such a massive drop carries a severe risk of seizures and neurotoxicity. The provider appeared impaired during our interactions, and the staff lacks a fundamental understanding of tapering protocols (like the Ashton Manual). If you are looking for dignified, evidence-based care rather than a high-volume prescription mill that treats the needy with insensitivity, look elsewhere. This practice prioritizes speed over safety.

This place has changed my life for the better in such a short time. I am going through multiple…read morehorrible traumatic things and I feel actually cared about there. They're scheduling is much better then the previous place I went and everyone from front to back is so nice and cares! I highly recommend.

My name is Donald pratton Jr..my time at the treatment center was phenomenal.... every one so…read morewelcoming and very beneficial in reaching and maintaining sobriety,a great relationship with people,and work ethic... also my VIOP course is very helpful for me to keep me accountable with staff and my peers... VIOP group is a wonderful thing that Jennifer put together... great facilitators and peers .ONE BIG HAPPY CWC FAMILY...

I don't even know where to start because there is so much bad things to say. Let me start off with…read moreyou will be living with cockroaches. They are shortstaffed they never help when you need. They basically suspended the PHP program and kicked us all out. All they care about is money. I was there for about two months and my insurance covered every week and now they sent me a $42,000 bill saying I was never in network if I was never in network they wouldn't have kept me there that long but I will be hiring a lawyer for that unless they decide to fix it. They don't give a shit if you're hungry and you run out of food. The staff flirts with the clients which is unprofessional, and it was brought to the higher-ups attention and nothing was done. Half these people on these reviews aren't even real. I'll be leaving another review. Please do not believe they refused. They force people to do them when they leave. Don't be fooled by them. I could never work for a company who cheats people and does insurance fraud. Also, please do not listen to admissions everything they tell you is a complete lie. I had written two reviews when I was still there and I was forced by the higher-ups to delete them. All they care about is looking good is my point there's a lot of other good treatment centers to go to I would really do my research.

I've been a patient of Dr. Theiss's for over 4 years. I've found Dr. Theiss to be thorough,…read moreconsistent, a wonderful listener who gives smart advice and is very understanding of situations that come up suddenly. I very much appreciate the support I receive in this office. The talk therapist Shelly is equally as talented and conscientious and helped with several issues I was having. In fact, she was so effective that I felt almost immediate relief after speaking to her. The other Doctors who I've seen there have been terrific with me as well. I have never had any problems calling and asking to be seen immediately. The front desk folks have been indispensable to me as I tend to forget to write down when my appointment is and they cheerfully look it up for me. I'm happy with this establishment and I would highly recommend seeing anyone who is available in the office on PGA Blvd.

I'm an easygoing patient. I don't demand much, except a…read moretimely move from the waiting room into an examination room, and then out the door with (hopefully not, but if needed) 'scripts. Dr. Javed, the lead physician at this location, is pleasant and thorough. I mistakenly questioned his judgment on my illness, then realized he was absolutely correct and I needed to make sure everyone knows how silly I am! The staff was friendly and efficient, the waiting room was small but seats many, and the time in between waiting & examination was virtually under 20 minutes. (This is, of course, due to them having me already on file. Paperwork takes about 10 minutes, I'd say.) Even when I was sick and in Boca (area where I work), I made my way all the way into West Palm just to see Dr. Javed. I feel better already!

The worst service ever !!!!! I will definitely make it a point to never come back here again! I…read morebrought my two year old into this location because it was within the two mile radius of our home big mistake.. The lady working the front desk is super rude. She was overcharging the person in front of me just because he didn't speak english she was charging him 55 for a 30 dollar visit. Then when i told him online and on their ads its say 29.95 she was upset with me. Not once did i see this individual smile at anybody.

Dr. Schosheim is amazing! I came to him with serious issues and in a deep depression and my life…read morehas completely turned around since being his patient! He gives insightful therapy and quality medication management, definitely not one of those psychiatrists who just wants to dope you up and send you on your way. Even though I moved out of state, Dr. Schosheim has continued my care through phone sessions and I have been reluctant to find someone here in New Mexico because I think he would be hard to top! If you are struggling with your mental or emotional health, I highly recommend Dr. Schosheim. Also, Giselle is the best!

Honestly? The most anxiety inducing appointments of my life. Not only does the woman who works in…read morethe front office lack empathy for any clients, Schosheim is unwilling to take responsibility for making sure his patients are safe & secure. Will be filing a complaint about the mistreatment that has occured. Do not come here if you value mental health.

At 72, needing a new primary, I feel lucky the Doc took me on. I Have Many issues but spoke to him…read moreas a friend and I felt the same from him. Taking many meds I have to convey I don't abuse any medications as I'm a complicated patient with a X Athletic body rapidly breaking down. I repeat, I feel fortunate.

Very friendly and caring staff. I have had amazing general…read morecare here for several years. Highly recommend!