These Gals did a great job on short notice. I had a house in the Garfield Heights area that the…read moretenant moved out and I had jucst completed a small rehab but forgot about the cleaning part. I called for a quote and they got it done within two days. Clean and fast.. Use them if you get the opportunity.

Not sure why there are so many reviews from California for a cleaning company in Cleveland! My…read moredaughter is super busy, so I contacted Debbie to clean my daughter's apartment in the Cleveland area. Debbie was quick to respond, professional, showed up on time and did a super job. We're arranging for monthly cleaning and I couldn't be more pleased.

Andrea, Maddie and Lauren did a wonderful job cleaning my house today. It is sparkling clean and…read morefresh. They always do a thorough job and are respectful and professional. I am very happy with this service.

Cleaning Authority is great. I have used cleaning services in the past and they start out great…read morethen the service dwindles off. It seems they send in their best teams first then start sending in different teams as time goes on and the service gets worse. We have been using Cleaning Authority for 2 years and we consistently get the same team in that we started with. Colleen and her team is fantastic! They always do a great job!

I couldn't be happier than I was with the home cleaning I got from R & D's Always Cleaning. Desha…read morecalled me right back, fit me quickly into her schedule (which includes checking personally on jobs done by her other people) and arrived promptly. She was friendly, personable and professional; after politely asking where I would like her to start, she mapped out a plan & proceeded with remarkable energy, efficiency & focus. She organized as she cleaned, with a fantastic devotion to detail. I was left with a super clean house that will be easy to maintain, which was exactly what I wanted AND it was an amazingly pleasant experience! I have already recommended her service to everyone I know & I hope this Yelp review helps other people discover this treasure!

We hired Desha Howard for "move-in" cleaning services. She started off by giving me a quote for…read morecleaning a 3bd 1bath house for $135 (see attached photo). I had explained that the stove really needed attention because it was filthy from the previous owner. We then had to change the appointment time we scheduled, and Desha seemed to understand and was accommodating. We appreciated that. Additionally, when she did the work, the house looked great! She definitely cleaned it well. So well, that we even gave her extra money as a thank you for such a great job and for us changing the appointment time. Fast forward a few weeks, we wanted to use her services for another house. This house is the same size with same number of bedrooms and bathrooms. This time, it's $135 but she wouldn't be cleaning the stove because we said we were planning on replace that. I was confused. Wait, last time it was $135 with the stove and this time it's excluding an appliance? I told her this doesn't make sense and showed her the quote from yelp from before. She said that I had told her the refrigerator didn't really need to be cleaned so she cut her price last time. My yelp message clearly does not show that conversation. Additionally, she said she saw the refrigerator wasn't dirty, and so she lowered her price on that house. Problem is, this isn't true because she didn't see the refrigerator in advance before she sent us the quote. After sending her the message attached, she then proceeded to call and literally yell at us for being "confused!" Desha told us we're lucky because normally she charges $190 overall and extra fees for each appliance.... Well, after listening to her go off on us for long enough, I tried to calmly explain my point. She yelled at me again saying, "My price is my price and I'm not going to go back and forth with you!" As she continued to shout at me, I causally said thank you for her previous work, as she continued to talk over me, and ended our call. I am just shocked she thinks a repeated customer (who would have brought her house after house as part of a business) would be the person she should try and manipulate. Sad because her service wasn't bad at all, her attitude is and her random pricing is. I've attached photos so everyone can see how nice we were and how out of line she is. I don't recommend people use her services until she can establish a price menu and change her attitude towards her customers. April 26th 7:15pm: Desha responded to our review with some pretty baseless statements. First, the refrigerator was not discussed over the phone. Ever. The first time I ever spoke with Desha on the phone was Sunday April 7th (same date we originally scheduled her services). However, her quote is clearly from March 19th (see the photo). Secondly, she's not charging the same price when she excludes appliances she originally agreed to clean for that price just a few weeks prior. That's called raising your prices... which, for or the record, is fine but not when you pretend you didn't raise them and you gave me a phantom discount on the previous service. That leads me to Thirdly, the idea we ever raised our voices is laughable. We answered with "Hello" and she started in on us immediately. Not once was I allowed to say a word as she continued to yell at me over the phone about how she isn't going to go back and forth with me. Yet, if she would have actually listened, I probably could have just understood her point of view. Clearly her anger got the best of her. Too bad for her. I'm not out to destroy any businesses since I run one. Shortly after posting this review due to her irate behavior, she sent us the passive aggressive text messages (now attached via photos): "Thanks for the great review!" And "Find something else to do with your time please!" Well this is a good use of my time Desha. To make sure you do a better job with communication, not lie about me raising my voice, and so you don't lose out on more customers.

Have been using Vantage Point for almost 4 years and love them! Jeannie and the team do a wonderful…read morejob. We highly recommend!

Extremely friendly, great communication, very happy with the services provided would absolutely use…read moreagain

The team did an excellent job cleaning! The cleaning was thorough. I would recommend them 100%. I…read morewas booking services from out of town so I appreciated the great communication and how promptly the team was able to clean my family's house. Thank you thank you! I was not home but my in/laws commented on how nice PTB cleaning services team was too.

The ladies were very professional and accommodating. They did an amazing job cleaning our home. We…read moreare very happy with their service and highly recommend them.

I read reviews with the understanding that they usually contain hyperboles of experiences, people…read morethat have great or horrible experiences while most lying somewhere in between. After the experience I recently had with this cleaning company, I cannot in good faith recommend their services and would never pay $400+ for their services again. While the cleaning job was decent and I appreciated communication from one of the operators, Jade, there was a lack of professionalism on behalf of the cleaning crew and we experienced significant dismissal regarding a complaint which lead to our paying additional money to have an area of our floors cleaned after the cleaning crew finished. Simple transparency and good customer service goes a long way. With there being ample cleaning services in the area, I would recommend spending your well earned money with a company that values customers and their experiences. Accordingly, I would not recommend to a friend.

Ashley did a great job. She was professional, personable, and worked very hard to meet the…read morerequirements. We were impressed with Ashley and we've been impressed with JAC. Great communication and follow up. Highly recommend!

They did a deep clean and handled my bi-weekly cleaning, and I am blown away by the results. My…read morehome is now spotless and gleaming. Highly recommended.

Hired for my elderly mother. That should say enough. Attentive, courteous, and open to feedback…read moreon making it the best experience for both parties.