I've used the delivery laundry service a few times now. The convenience is great and it has always…read morebeen picked up and dropped off within the windows. Unfortunately, quality is very hit or miss. On the last order, my clothes were folded sloppily and are wrinkled to the point of being unwearable without being ironed. This completely defeats the purpose of paying for wash and fold. Also note that they charge a higher rate for bedding, which includes sheets and towels. I've used wash and fold in a number of other cities (as well as other places here) and never seen a higher rate for these items, only blankets, comforters, and rugs (which makes sense).

I don't know why but I can't pay with card anymore they're machine won't read it I offered to bring…read morecash tomorrow and the guy working at the counter wanted me to use the ATM I'd rather not have to pay a fee to take cash out on top of whatever it cost me to have my stuff washed I don't see why I couldn't just pay tomorrow when I pickup my clothes but that's they're choice

I trusted this company to dry clean a dress I wanted to wear to a wedding. They completely trashed…read moreit! A nice dress went in, but came out with those creepy pills / balls on the entire dress! Worse? I didn't see until I was an hour from the wedding!!! I had to wear another dress at the last minute. Why do they advertise they CAN do this? Why did they NOT tell me they Fu%%$ed it up? DO NOT GO HERE!!!! (I don't see a way to attach a pic but will try).

I was very happy for years with the service but something happened. I have made at least six or…read moremore calls as pickups stopped at my house. Every call promised a pickup but that never occurred. Very disappointed and I should not have to work that hard to give my business to them. If you live in Valparaiso I hope you have a better experience than I have had this year. Time to find another service.

We were charged for dry cleaning for multiple items; but some were returned and were never cleaned…read more Disappointing

Dry Cleaning, and Alterations are the absolute best!! Only Dry cleaner I use in this area!read more

The young lady that works at the Mishawaka Avenue store is a GEM! She's very kind, patient, and…read morehelpful throughout my stay today. The store is clean and the atmosphere is good. I just wanted to let you know that I appreciate people who care about their job and they should be rewarded for it. Thanks again. Janice Frucci.

The guy working was lazy rude and didn't want to be working. I paid for 5.00 washer and for the 3rd…read moretime in month and half the washer didn't spin my clothes out. The lady that works there gave me a refund and i put the clothes in different washer and washed them no big deal. Well last night same thing and the guy wouldn't refund my money was rude. I asked to speak to his manager he wouldn't let me nor tell me how to get a hold of someone about this issue. He wouldn't do anything for me. Said the washer was over loaded and it was not even close now im out 5 bucks got to rewash them thats 10 bucks now and not including laundry detergent. Not happy at all. The guy should not be working with the public

Old fashioned customer service and going the extra mile for the customer is alive in South Bend!…read more Amber and her team (thanks, too, Natalie) came through for us, which as a first time Ziker customer, made all the difference. I will always use these folks for dry cleaning when I am in town. My son had several items that needed one day cleaning. He is a student, just moved back into the dorms and unpacked all the clothes that were put into storage for him by the school due to Covid last March. Pressing and shirt cleaning were needed. I was leaving for LA the next morning. Ziker advertises same day cleaning -- if you bring your stuff in by 9:00am, ask for same day return and it will be back by 5:30pm. (Great pricing, by the way -- I don't think they charge more for same day service.) I had my window, was there at 5:30 and indeed the clothes were back. Except for one shirt! Ziker does not clean on premise and the ticket got split somehow. The mark of a well run business is what they do when challenges occur. As I had to leave for the airport the next morning and the shirt was still off premise, Amber and her team went the extra mile to make sure the shirt was put on a special delivery truck and had it back for me to pick up when they opened the next morning, in time for me to get to my son's dorm before he left for class and in time to make my flight. Oh, and she did not charge for any of this. The clothes looked fantastic. Fair pricing and wonderful, caring service. Amazing. Thanks to all! You have a customer for life.

In town visiting from Texas and needed 7 shirts cleaned and pressed. On their web site it shows the…read moreshirt service at $4.90 per shirt a little high but I'm visiting and had no way of doing it so I will pay for the convenience. I had my card out ready to pay when I dropped them off (customary where I come from) but the lady said to pay when I picked up. She knew she spotted an easy mark. When I received my email confirmation to pick them up it said my total was $64 for 3 orders of 7 pcs. assumed it was a typo, it wasn't. apparently some shirts need to be pressed by hand and that's $10.80 per shirt. I have a pretty short fuse so I expressed my disapproval tapped my card, took my shirts and left. Never again. This took place at the Erskine road location. I expected better service from a company that has been around for so long.

Laundry is always a drag but this place is not so bad. Lots of TVs, lots of washers and dryers to…read morechoose from coin or credit, it's clean. I would have done another star but it is HOT in here. They are trying with a couple of fans but I'd suggest a new AC and some window shades. The staff was great and really helpful, plus they got a cool raffle for $100.

First time here... I'm impressed it's super clean and the staff is friendly. I love their selection…read morein washers and dryers

What a terrible place. No one in the place. Can't drop off laundry at 4 pm on Friday and pick it…read moreup the next day? Wish I could give 0 stars. Let Notre Dame buy you out already if you don't wanna provide good service .

Filthy dirty. Ancient machines. The tall old lady at the counter was so rude and miserable I made…read moreher give me my clothes back. She said if I want to be friends and have her clean my clothes I had better start unbuttoning them. This place was so grimy I needed to take a shower when I left.