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    Counseling Services - Dr. Clive Wilson

    5.0 (1 review)
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    5 years ago

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    Onyx Behavioral Health

    Onyx Behavioral Health

    2.7(7 reviews)
    1.3 mi

    It seems like a good facility at first glance, however don't contact them unless you fully…read moreunderstand what they expect from you. If you are not ready to hop in the car or on a flight tomorrow, do. not. reach. out. !!!!! Financially, I can't just drop everything, quit my job, and come back a month later to find my belongings gone and nowhere to live. Not everyone has stability. I respectfully explained this to the "team" the first time I was told about Onyx. Their response was to harass me with continuous calls from different "representatives" in what seems like a call center. These people are untrained, unprofessional, and fail to read notes or communicate appropriately. They also choose to call at extremely inconvenient hours--often very early in the morning--and have woken me up multiple times. When I wasn't awake, I was shamed and berated for it. I'm sorry, but I work until 1 a.m. and don't get home until 2:30. This behavior gave me a terrible first impression of the facility--one that felt full of manipulation, gaslighting, and gossip. Like high school. (might be where Will is stuck living.) How can you expect to help people when this is how you treat them? These are often the first people potential patients speak to. What do you expect them to think about your facility after that? I truly hope the staff inside the facility are completely different from those in the call center. During one call, I could hear an agent named "Will" laughing at me, making sly comments like "this f*king girl, man," and talking to coworkers while pretending to cover the phone. He even called me back pretending not to be himself, only to admit it and start arguing again--very childish behavior for someone who claims to "know more because he's older." Another person, "Bobby" or "Robby," claimed to be the director of the facility. When I called the number back, I found out that was another lie. He told me he'd listen to the call between Will and me, said he'd handle the situation, and promised that only he would contact me monthly to check in at agreed times. He never called back. This morning, I was woken up again by an agent who called herself "Liz." Liz ignored the "DO NOT CALL" note clearly listed on her screen. She seemed upset when I reacted to being woken up again and because she failed to read notes. i used to work in a call center myself and i'd never reach out before reading over the case, especially if i worked in the mental health field. When I tried to reach "Bobby" again, I confirmed that his story had been false. I'm left completely turned off and doubtful of how this facility operates. If these are the personalities chosen for their first point of contact, how can anyone trust that the staff inside are any better? For reference, the other number in which they contacted me from, claiming to be the director was: +1 (724) 472-4365, in case anyone else is experiencing similar treatment. I truly hope you find healing, and I hope Onyx re-evaluates how they treat people seeking help. oh and that Will finds a new calling. maybe mcdonald's ? thank you for coming to my ted talk

    My son spent a month at Onyx with mental health issues.10 days after discharge, and I might add, no…read moremedication or definite arrangements for follow-up, my son took his life. He left behind a grieving wife, not understanding why and 2 small children. Oh yeah, he said the soft serve ice cream was good. As his mother, when I would call, all I heard was HIPPA this and HIPPA that. I NEEDED to hear his voice. Their only concern was to get $$$$$$$$.

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    Onyx Behavioral Health
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    Healthy Results Florida - Gina Eaton - Gina Eaton, LCSW Mental Health Services

    Healthy Results Florida

    1.8(5 reviews)
    1.4 mi

    DON'T SPEND YOUR TIME GOING HERE. I SHOULD HAVE BELIEVED THE REVIEWS THAT IS SAW PREVIOUSLY, WHERE…read moreALL THEY WANT IS YOUR MONEY. I first went here earlier this year after a motorcycle accident as I needed a GP, I met a lovely lady, Amy Payne (no longer there) who wrote my prescriptions and then called me with my blood work updates. Last ween (9/7) I went back and saw Ashley, who although nice, would not write my Thyroid medication except for 90 days. A medication I have been on since 2011. They took blood and she advised that she would call if the numbers were bad. So today (9/14) I call and I was told that I would have to pay yet another co pay to get my blood results. WHAT???????????? So if something is wrong with me, the follow up to find this out will cost me more money now. I HAVE NEVER SEEN A DOCTORS OFFICE WORK LIKE THIS AND I AM CERTAIN IT HAS NOTHING TO DO WITH COVID! They just want your money and they do not care about you as a patient. AVOID AT ALL COSTS

    Stay away from This entity. First, the address you show is not the real one. Took me a while to…read morefind them at 477 NW Prima vista. They even don't have their suite number in their own web page. I should had know then that this is not a place to visit. After my first appointment a lab test was scheduled and I went accordingly to their office to get it done. I decided to leave due to the lack of professionalism. A week later I received a call from Dr. Dana Damerson and I had never been treated by a Dr. in such a rude manner for leaving his office. I tried to talk and explain the reason why I left the Office and he continue speaking over me making rude statements to the point that I advised that if I was not able to talk I will disconnect the call. He kept going therefore I did hung up the call. FYI I am a senior close to my 70yrs.

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    Healthy Results Florida - Dr Dana Dameron

    Dr Dana Dameron

    Healthy Results Florida - Office

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    Counseling Services - Dr. Clive Wilson - c_and_mh - Updated August 2026

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