I ordered parts. Jessie took the order. My card was charged.more than 2 weeks later my parts had…read morenot arrived, I called an was assured that my parts were shipped on 5/16/2017 and that I would be notified as soon as they arrived. 6/3/2017 still no notification. I called and stated that after this amount of time, shipping charges must be waived and was given a belligerent response. I called the bank and have disputed the charges. DO NOT DO BUSINESS WITH THESE SHYSTERS

My husband and I converted our wood fireplace to a gas insert. After shopping all around, we…read morethought that the people at Fireplace Gallery in Tunkhannock, Pa were most helpful and more affordable than others. Well we were very wrong! After giving our measurements to the owner, he took our deposit and ordered the unit. He was supposed to come and measure himself but that never happened. It was weeks and I mean weeks before we heard from them. So after weeks (2 1/2 mos), we get a date for the install. They come to install the unit and the unit is too small. They have to make a riser for it when took more time. Finally after getting our fireplace, we were happy with it. About 1 wk into running the fireplace, it nearly catches fire because IT WAS INSTALLED WRONG!!!!!! So now the waiting game again....it gets fixed and all is ok. On 10-9, I called them to service the unit. Again I was told that they were "wks behind". Called again a few wks ago and they were going to come in a week. As of today, 11-26, I have NOT heard from them! Our unit will be checked but NOT by Fireplace Galleries! If they treat all their customers like us, they will soon be out of business!

Had a free standing stove installed in a newly built home and with first rain, water ran down the…read morewall of the new home. The roof was not sealed around the flue. When I called, I was told it wasn't their problem! and I would need to sue them if I wasn't satisfied. Nice way to run a business!

I bought a free standing stove from woody's in 2008. I've burned it every winter since then and I…read moreservice the stove myself every spring. Anytime I needed a part for that stove Woody had it IN STOCK. I think that says alot for Woody's. I'll shop there again.

Sorry to say this business has potential of being a 5 star. It is a family/local owned business. I…read morehad them come out to sweep my wood burning fireplace in my new home. They cleaned it and advised "do not use it" and listed reasons. Okay. I called and left a message for an estimate to fix. I got no reply. I followed up with an email and a request for an estimate to fix AND to convert it to a gas unit. NO reply. Really? Customer service means everything in a business. They have none. Very disappointed.

From the owner: Our goal at De Leur's Back to Basics, Inc. is to be your one stop stove and fireplace shoppe. We…read morewelcome you to our down home country showroom! On display you'll find cook stoves that will inspire a walk down memory lane along side woodstoves that offer the highest technological advancements in clean wood burning. An impressive collection of brass and copper scuttles and hods throughout the store may catch your eye as well. Hearth rugs, fireplace accessories, stove maintenance products for the do-it-yourselfers, pipe, chimney caps and so much more available to you all in one place. No running around wasting expensive gas.

The owner of this business threatened to "cut my nuts off" because his company solicited me on FB…read more I signed up on FB 20 years ago to keep intouch with friends from school not to be solicited or harassed. When I expressed that via messenger app he threatened to "cut my nuts" because he didnt like my language, my words hurt his sensitive feelings. Unprofessional..I dont own a business anymore I dont have to wear masks anymore... unacceptable..

From the owner: Percon Llc has 20 years experience in the designs and installations of pool surrounds ,outdoor…read morekitchens, patios, fire pits, fireplaces stone veneer, pergolas and pavilions, pavers and stone patios,steps and walkways.

Bad experience. Paid $260 for 5 minutes of work. Was told no credit card charge or tax if I paid…read morecash so I did. Didn't know this meant no receipt for services provided. Sounds like tax evasion. Not reputable!

Very nice and did a good job. Did a thorough job . Im not…read moresure what the going rate is for this, so I guess it was reasonable

Showed up on time, no delays, put up a new retaining wall with the proper drainage system because…read moremy basement was getting water each rain storm. This last tropical storm we had I didn't get a drop. Their price was fair and even their cleanup was immaculate. After 10 years of hiring several handymen my problem was finally solved by Alliance with John and his crew..

From the owner: Alliance Excavating and Stone works is your go-to driveway resurfacing company right here in the…read morebeautiful Back Mountain region of Pennsylvania, serving areas like Sweet Valley and Luzerne County. We specialize in all types of driveways—gravel, concrete,—as well as sidewalks and patios. Our mission is all about restoring and enhancing surfaces to boost their durability, functionality, and curb appeal. We’re dedicated to quality craftsmanship and believe in tailoring each project to fit the unique needs of our homeowners and businesses. Whether you're looking to breathe new life into a worn driveway, repair some surface damage, or just refine the overall look, we’ve got you covered! With a blend of skill, experience, and a customer-first mindset, Alliance Excavating and Stone works has earned a reputation as a trusted name in driveway resurfacing within the Back Mountain area. But we don’t stop at resurfacing! We also offer grading and stonework solutions, improving drainage and stability to ensure your driveways stand strong against whatever Mother Nature throws their way year after year. Our goal is to provide reliable, long-lasting results for our clients. At the heart of our business is customer satisfaction, and we take great pride in offering honest communication, fair pricing, and a commitment to exceed your expectations. Homeowners and business owners alike in the Back Mountain area trust Alliance Excavating and Stone works

They did our floors 5/29/19 they had my husband sign and pay before work started the floors look…read morethe same just a shade darker and they wanted to come back the next day to touch up only to cost me more time and money I filed a civil suit to obtain my money on

This service was an AMAZING and affordable alternative to traditional refinishing. I've lived in…read morethis house my entire life and the floors have never looked this good. They were courteous and professional and they were done in 1 day. My floors were scarred from years of being under carpets and many dogs who were less than well behaved in the house. They also gave tips on how to match the trim to the new colors. Seriously consider this if you want to give new life to your old floors.