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    Country Inn & Suites

    3.2 (9 reviews)
    Open Open 24 hours

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    Ac did not work, nasty hair and food crumbs

    Disgusting place. The room was filthy. Had not been cleaned!!! The ac was out, the manager barges in the room reeking of nasty cigarette smoke and tells me there are no other rooms available and that he will cancel my stay. 2 hours after we have left he calls back to say that he will not cancel my stay. During Covid especially it would be nice to know the rooms are cleaned and sanitized, I can assure you this place is not properly cleaned.

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    5 years ago

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    3 years ago

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    8 years ago

    HORRIBLE internet service. But good otherwise. Friendly staff. Good water pressure. Semi comfy bed. But internet is HORRIBLE.

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    7 years ago

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    Super 8 by Wyndham Bryant Little Rock Area - Shot across room from sink area.

    Super 8 by Wyndham Bryant Little Rock Area

    (13 reviews)

    $

    I was hoping to find a steal of a deal. After all the signs and descriptions say "newly…read morerenovated". Maybe the other rooms. But we traveled with a pet, so maybe they stuck us in a room they hadn't addressed. The doors were a disgrace. The carpets were worn and torn. On a plus side, plenty of hot water. But the towels were thin and coarse. "Breakfast" is a challenge these days, so this Super 8 has a bowl of granola bars, with apple & orange juice and horribly weak coffee. Well, they tried. The staff was excellent. Friendly, helpful and always a smile. It's a shame the owner doesn't step up their game. Oh, the walls were terribly thin. Noise from the next room was intruding. Traffic from restaurant drive thought was disturbing. Seems like folks who own pickups like to rev the engine to prove how macho they are. We'll try a different stop in our way home.

    The staff is amazing. Kim was at the front desk when we checked in and the following morning when…read morewe checked out. She was so sweet and cheerful checking us in. We got to our room and something had happened - the door was open and there were fans running to dry the carpet. Kim moved us a room over and got us a new key card. The hotel just got new room locks and they're mystical. I closed loud door and couldn't get back in. Kim came over and showed us how to hold the card and to turn the handle even though there's no light, tone or even "click" indicating unlock. The room was nice, comfortable bed and TONS of pillows. Cold fridge with a freezer. TV was weird - average size, however picture was about 2" from the perimeter. ??? Night parking lot lighting is PHENOMENAL. I had zero concerns for our bikes (but I still checked them 4 times throughout the night, because, OUR BIKES!) When I picked this property I selected a more expensive location because we're on the road, on motorcycles, and I want a Wyndham breakfast so we can roll out quickly. This property? I don't even know what to call this breakfast. The options? Coffee or tea and granola bars. I'm not kidding. Not even cereal. News flash to the stingy owners - COVID is OVER. For $86 a night a full Wyndham breakfast is in order. Oh, and GOOD coffee. What you're serving is worse than Army, like brown water. NASTY. Room was nice, Kim was AMAZING and seriously needs a RAISE because retaining an employee like her is WORTH IT, nice, well lit parking lot, ZERO breakfast.

    Hilton Garden Inn West Little Rock - Meeting Room

    Hilton Garden Inn West Little Rock

    (72 reviews)

    $$

    Dec 29th. The lobby was beautifully decorated for the holidays. No cheerful greetings at the front…read moredesk. I went up to my room to start unpacking my toiletries and food and drinks for the refrigerator. Just before 6:30 PM I did read the paper about the holiday hours and saw that there was a manager's reception that ended at 6:30 so I missed out. I was there in time to get a complementary cocktail and nosh on their snacks. Not a problem because I was hungry, and I was going to go downstairs to order a burger to bring back up to my room. When I tried to lock the door as I was leaving my room, the door would not lock. I went back inside of the room and pushed on the door to see if it would snap and lock and it would not. So I went downstairs to pick up my burger that I ordered with no onion. (Yeah, they put onion on it...... she even repeated my order to me and said no onion). I got my burger and stopped at the front desk to inform her about my key and ask if maintenance was on the premises. She stated that they did not have a maintenance person. I explained to her that right now all of my valuables are upstairs in the room and I can't lock the door so she gave me another room and changed my key. I went upstairs and tried the door that she was moving me to, and it did not unlock. So I went to my unlocked room and called downstairs to tell her that the key did not work and I was going to try to eat some of my food before it gets cold and she hung up while I was still talking. Now I am a bit peeved because I can't enjoy my food and I need to pack all my stuff up again and move to another room. I was pressed for time so I did not eat my food. I needed to get my room situation fixed first. I went back downstairs to exchange the key AGAIN! I did not get an apology or anything, and I started to ask her if she realized she hung up in my face but being tired from my flight and Hangry I thought it would be best just to get the key and start moving my room. Once again, I went upstairs and the key that she gave me still did not work; and my other room is still unlocked with my valuables in it. I went back to my unlocked room and packed everything and put it in the closet and the refrigerator and went back downstairs AGAIN! The woman at the desk was helping other people so I stood back and waited. Another employee was coming in and she asked if she could help me. The girl that originally helped me was on the phone with someone and she was getting short patient with the people on the phone. She got off the phone and explained to the other employee what was going on with my key and said that they would have to manually let me in. I followed the other employee up to my room and I showed her what was going on with my first room and the room that I was moving to and she was very apologetic and hospitable as well as offered to help me move my room. I thanked her very much and explained to her that this was the first hospitality and apology that I was receiving since I got here. And that I greatly appreciated her compassion and assistance. I went to bed and heard a knock at the door. I can see that it was the lady that was behind the bar with a bag. I thought maybe they felt sorry for me having a cold burger and fries that I couldn't , and was bringing up a hospitality package or something. Nope, she said "Oh, I'm at the wrong door"! I dragged myself back to my bed. After all I've gone through, you would think they would have credit me for my cold burger and fries. And with having to change my room, they billed us twice for the room! The room that I was moved to did not have central air like the other room did, it had a loud swamp cooler and mold in the shower, but the bed looked clean and it did not have bad smells. The shower water pressure was very low. The bed was very comfortable. And the drains did not have bad smells. The toilet was very low to the floor. I did come down the next day to ask if the complementary water was two bottles a day and she said no, it was only the two bottles at check-in. I asked even if you are a Hilton Honors member you do not get free water daily? She said "No". This was a first for me. I purchased 2 bottles and asked her to bill it to my room. So I am just standing there waiting for a response or reply and her head is still down doing something and then she looks at me and says. "I did it, you're done" (like why are you still standing there? You can go now.!) No communication. No thank yous. No Happy New Years. No apologies....... I'm thinking that this girl must be employed by a relative. Not Hilton worthy. The personality of a sloth. If I have to come back out here, I will try the Embassey Suites, but I will not stay here again. It's not a bad place especially for the price. It was bad customer service and unfortunately, I had a stay from hell trying to get settled.

    Had to stay here again for work, unfortunately it has not improved. Front desk staff I interacted…read morewith acted like I was more of an inconvenience for them than anything else. And the breakfast was not good. For $17 you get powdered eggs and desiccated potatoes (the bacon was OK). Coffee was not good.

    Country Inn & Suites - hotels - Updated July 2026

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