I had the BEST experience with Richard from County Wide Roadside. I was in a real mess. My son's car died in Weston and he had to push it to the Firestone nearby & had asked them to check the battery. I had called Firestone 4 times to ask what was going on because all I needed them to do was connect it & tell me if it was the battery or not. The car sat there a day & half with them giving me the same run around. I got fed up and searched online for battery &/or tow assistance near me. I found County Wide Roadside & called on a Saturday afternoon. Richard answered my call and he was fantastic! He asked me numerous questions that I guess would indicate if it was in fact the battery that was bad or if it sounded like another issue. I was at a Pickleball tournament and stressed trying to resolve this issue in between games. So Richard was so great he texted my son when he was five minutes away and met him at the Firestone within 20 minutes. My son said he was very kind and explained everything to him. He had the car running in no time. He told my son he needed to drive around for twenty five minutes to recharge the battery. He was incredibly helpful, very honest, reliable and extremely professional. We decided to replace the battery anyway because it's almost 6 years old. Richard even told me I could probably find it cheaper at one of the big chains but if I wanted he could come my house or wherever the car would be to replace it & it came with a four year warranty. After making many calls for battery prices, turns out he was about $20 cheaper so I was thrilled. He came out today with the new battery and changed it in the driveway in 10 minutes. You can't beat having someone come to you to replace a car battery. No waiting in the lobby for 2 hours. So I am extremely happy with the entire experience. I HIGHLY RECOMMEND them & very reasonable prices as well read more

I put the key in the ignition. Nothing. Not even a spark. I googled. Called. Richard was professional at "hello". He was in my parking lot in about 20 minutes. I found Richard to be extremely knowledgeable and patiently answered all my questions. He got me on the road pretty quickly. That night I bought a portable jumpstarter. The next day. I put the key in the ignition. Nothing again. Not even a spark. I called Richard because I didn't want to electrocute myself. He arrived promptly. Patiently showed me how to use my jumpstarter answering all of my questions. Richard gave me some moving-forward options. I chose for him to come back when I got home from work and install a new battery. I confidently jumpstarted my car after work and got home without further incident. When I called, Richard again arrived pretty quickly. I felt the pricing for all of the services I received was super reasonable. My business was clearly appreciated. What else can I say? When the $#!+ hits the fan call Richard. Many Thanks. Rena read more

I got into my car to go pick up something from the store and discovered the car would not start. I suspected the battery was bad because I call another roadside service from the day before to jump start my car. This time I checked around and got good reviews about Richard providing great car service so I called him and told him my car will not start and I think I need a new battery. He got me quote then scheduled Saturday morning installation. He called on time Saturday and showed up with battery ask what happened did diagnosis of old battery installed new battery then he had me turn on the car and check to make sure no problem with alternator. Gave me some valuable information on the new battery to check for the future. He was able to process the payment on the quoted price agreed and 1 year warranty. Richard did a awesome job with great customer service. Thanks again Richard! read more

I had a busy day ahead but at 6 am I had a dead battery. Fortunately I was at home in my driveway and when you have a car problem you quickly learn you have no friends or neighbors willing to help a damsel in distress. After gaining my composure I looked on the internet and found my super hero named Richard. He calmed my nerves and was at my house within 20 minutes. On his way he sent a text that he would be at my home in 5 to 10 minutes. That was very reassuring. Richard arrived with a smile and excellent customer service skills. He quickly charged my battery and let me know that the battery was from 2018. Shame on me for not paying attention and knowing that it was overdue for a replacement. Richard was kind and thanked me for my business ... a rarity to be appreciated in today's business world. Thank you Richard for showing me that not all super heroes wear a cape! read more

My pregnant daughter got a flat tire on the way to work one morning last week. I was at home watching her baby and did have a car to come and get her. At that time of morning, I had no idea who to call. I looked on Google and was so nervous bc I had no idea where to start and who to trust. I took a chance and called Richard at County Wide Roadside Assistance. First, he was very professional when I spoke with him. He immediately headed out to help my daughter. Richard changed her tire in no time and she was back on the road. In fact, he called me to let me know that she was safe and headed to work while he watched to make sure that she got back on the road safely. As a mother, this meant the world to me. I would like to give Richard the highest recommendation for anyone that has an issue with their vehicle. Thank you Richard! read more

WOW! What a great experience and pleasure it was to meet Richard. He literally arrived within 10-15 minutes of me calling him as early as it was. I seemed to have left my trunk cracked to my toyota corolla; with that being said i came out to a dead battery after a long night at work. Given the time; i thought i wouldnt find anybody to come help me out. Thank heaven i found County Wide Roadside Assistance on Yelp. This company has the best customer service ive ever experienced in this industry. The driver updated me with his ETA and was very knowledgeable about the situation. They actually diagnosed my battery life and tested my alternator even though i already knew it was because i left the trunk cracked. Thanks again for your services Richard! I highly recommend this company and its services to anyone in need! read more

I'd like to start by saying that prior to getting in touch with County wide roadside assistance I called two other companies that show they are open 24 hours and none of them answered the phone or even gave me a call back. I also have roadside coverage with my new vehicle but their ETA was outrageous. The operator was very clear and professional. I was impressed with the machine used to jump start my car; I was expecting a guy to pull up with regular jumper cables. The machine gave my car the boost if needed almost instantaneously. The operator made me feel like my car was in good hands. After my car started he did a test on my battery to make sure I wasn't going to have this problem again later. Thanks a lot Richard! I will definitely be using this service in the future if need be and you should to! read more

Countywide roadside assistance is the best roadside assistance service ever the prices are very reasonable...this is the very first time that I ever had to use roadside assistance and I must say that they are better than AAA and all the rest of these money hungry roadside assistance companies that want to charge you an arm and a leg and ten of your toes...countywide is very accurate and truly efficient and the best part about this service is that you don't have to wait for hours and hours if they say that your waiting time is 15-20min I promise you they will arrive in exactly 15-20 I'm not a spokesperson I'm a true to god satisfied costumer read more

My 26ft box truck's battery was dead. I googled box truck jump start service and Richard's company popped up. I called and he was close by so he got to my location in 30mins. He put his machines on the batteries, told me they were at 10%, clicked the switch on his machines, I turned the ignition and immediately my truck started. He gave me a few tips on what I needed to purchase in order to jump start my truck in the event I was out of town and got stranded. Thank you so much Richand! A+ customer service, communication and technical skills! Definitely hit him up for your jumpstart needs! read more

My wife's car battery died after she was doing grocery shopping. I called Richard with County Wide Roadside Assistance and he promptly solved the problem. Richard not only picked up a new battery, he actually tested the old battery to make sure it was not charging and replaced it for a new one corresponding to the make, model and year of the car. in addition to that, Richard picked up my wife at home and shown her the work done with perfect transparency. Excellent work, I will strongly recommend your services to all our friends. Thank you very much! Oswaldo Hernandez read more

I had plans to do some shopping today, but I was stopped dead in my tracks by a dead battery. I called the dealer. It wasn't covered. I searched the internet and found reviews for Countywide Roadside Assistance. I called and a very pleasant voice answered. I told Richard what I needed. He checked and got right back to me. He brought the new battery and came to my home to do the install and completed everything in about an hour. I am soooo pleased with his service!!! I even purchased the warranty. Richard did an awesome job. I wish I could give him more than 5 stars!!! read more

Hoy mi carro le fallo la bateria y tuve que dejarlo en un supermercado mientras resolvia, el servicio del Sr. Richard fue excelente y cordial, busco la bateria que necesita mi auto, me paso buscando a mi casa para ir donde estaba el carro, le puso la bateria nueva, y ademas con garantia de 2 años. fue super Rapido, tiene buen precio y muy educado . mi experiencia fue 100% LO RECOMIENDO ! Incluso asiste en carretera, es ideal tener su contacto guardado! Gracias por ayudarne! read more

My car wouldn't start, so we called County Wide roadside assistance, Richard came out at 8 o'clock on Halloween night (on a Friday night) because my battery was dead. He was very professional and went over and beyond to make sure my new battery was good. my first battery he installed did not work, so he actually went and got another one and installed it and it worked perfectly. He even stayed to make sure it was good to go. would definitely recommend! Thanks again Richard!!! read more

i was on my way to an interview, I tried to start my car and it wasn't starting . I gave Richard a call and he got here in a jiffy. I also loved the fact it was inexpensive and he took the time to show you exactly what's going on and explained it in a very detailed way . Didn't take long all about 5-10 minutes . Was very patient, very sweet and would DEFINITELY recommend to anyone experiencing a dead battery, tire change, etc, Thanks again Richard for the great service ! read more

I was left stranded by my car and I needed a replacement car battery. Richard answered the call immediately and was prompt in providing his services. He's super nice and knowledgeable. He did a diagnosis of my battery and walked me through understanding more about the potential issues my battery had and then replaced the battery. The process was pleasant and quick. I hope I won't need his services again but if I ever do, I wouldd definitely contact him again. read more

Excellent service. Honestly, you don't find people who care enough to give you good customer service anymore. Richard was efficient, informative, knowledgeable, and friendly. He came and checked out my battery which needed to be replaced. Everything took less that 15 minutes. I would not hesitate to call if I needed assistance. I would definitely recommend to family and friends. Try them if you want great service and a job well done. read more

Richard changed the batteries in my bus at my business. This was a great convenience because I could not move the bus to a repair shop. He gave a quote over the phone, called me with his estimated time of arriving to my business which was within an hour. He brought new batteries and installed them while I was at my business. He is polite, friendly and won me over for future business. Thank you Richard! read more

Rick came to my rescue, had a job interview this morning and he came within 15 minutes and got my car battery going and waited for me to see if it would last once turned off! He was very polite and kind, explained what he would do and what I should do. I asked about 5 people around where I live for help a simple task of jumping a car and no one would help. That's why I called Rick! Thanks again Rick. read more

Richard is the best. He was empathetic to the problem, he listened, and delivered on everything he said he would do. His response time beat everyone else. My wife was stuck at the airport and I was an hour away. He got there in 15 minutes and per my request, followed up me over the phone. He gave me a full diagnosis in what needed to accomplished with the vehicle. You can count on Richard. read more