Efficiently unloaded a 26 footer without any damage and placed all the items where they needed to…read morebe. Landed the grand piano without any hitches and actually brought in a fourth guy to make that manageable. They had a good sense of humor to boot.

Called and asked for a quote - was contacted by Mary Lou and asked to provide photos. I provided…read moredetailed photos, and all details necessary. Instead of a quote, I was told the hourly rate was $225 and did I want to book? I asked, again, for a quote, or at least an estimate, based on the rate and the photos she asked me to provide. She then replied saying that she could not provide a quote for me until *after* my moving day, but they could still do the move for me at the hourly rate, with no clear idea of how long it would take, or any reason why a quote nor estimate could not be provided within the next 7 days. Terrible customer service. Just...Wow.

So who out there likes to move? No, I didn't think so. The stress of packing, changing contact…read moreinfo, cleaning etc. etc. Just to make it that much more interesting, there was a monsoon the day of the move. Not just rain that makes you consider moving to higher ground, but wind that was knocking out the power. Along comes two young gentlemen from Take A Load Off Moving. You sort of brace yourself for the worst but boy was I wrong. These two fellows got to work right away and had me out of the old place in an hour less than I had estimated. They worked their tails off. They were both polite, well spoken and professional. What? Movers? Yes! Through all this horrible weather they never complained or stopped. It was the same at our destination. I highly recommend Take A Load Off Moving and wouldn't hesitate to use them again. Thanks Guys!! JannieD

Movers had excess amount of moving blankets to wrap furniture for move- we even had our own to…read moreprovide them. They failed to take the time and care when moving a sideboard that was only 1 year old and in mint condition. They did not wrap this item and when carrying it into the house carried it from the top of the unit, not supporting the base. the top came off and then entire unit was in pieces on the ground. They advised " sorry, not covering this in insurance" and left the unit scattered on ground. When attempting to contact the manager Rebecca Stevenson, there was no reply to 3 emails. Very poor customer service and absolutely no liability to cover losses of consumer due to poor care and handling. I would never recommend this business.

My move was so easy. Very hard working and on time. Highly…read morerecommend and would hire again! They were calm throughout entire move. N. Butler

From the owner: Our business specializes in going above and beyond for our customers. We take great pride in being…read morean established business in the town with a heart, also known as Port Alberni. Our abilities are wide-ranging from doing simple home moves to more experienced, lengthy moves that include items such as pianos, safes and boats. Our company also provides self-storages in a variety of sizes. Please feel free to give us a call anytime and we'd love to answer any questions you may have.

When can you say you are happy with your movers? We had great sucess with Sean and Cody. They were…read morea few minutes late but called to inform us. Everything was moved carefully and they put down protection for the floors. There were more than helpful and the price was great. No hidden costs. I will update with phone number when I can get settled into my downsized home. He is in the book, give him a call.

tosh and bruce are friendly, experienced on how to move things without causing damage, and they…read morework hard. What's best is that they are priced reasonable, making my move affordable. Altogether an efficient team and I will recommend them to others and I will use their services next time I need to move a small load. Thanks so much accurate moving!! you are the best :)

Jan. 28, 2023 - ACCURATE Small Moves and Deliveries with owner, Tosh of Pt. Alberni, BC, Small…read morelocal company with integrity and skill. Tosh has assisted me on two moves and both times has provided the best service: appliances had to be dismantled; front door removed; sketchy stairs navigated; poor lighting on site. On arrival, Tosh realized that the move was going to be complicated and he set to work, solved the problems that would have stymied lesser talented movers, and got the job done - and he put everything back together and then swept the floor where the move has revealed some debris from behind a fridge. All this with calm good cheer and mega efficiency. Not a scratch on anything despite the struggle and effort. High praise. Go to Tosh's website and read the over 40 5-star reviews and many recommendations. ACCURATE Small Moves and Deliveries - Hire Tosh and you will actually enjoy your moving day. Anna P. Jan. 2023

An Exterior House & Yard Cleaning Co. which also does exterior painting and small local moving…read morejobs. Please visit their facebook add for more information. The perfect company to enhance your home for real estate viewing.

TERRIBLE CUSTOMER SERVICE! broke a bunch of stuff. Don't show up when they say they will, over and…read moreover. Broke one of the specific items we asked them to take extra care with.

This was not a positive experience. We booked this company…read morefor our move from the mainland to Vancouver Island because they're a small business and they offered storage in their warehouse at their location. This was a benefit to us as we had not found a house yet and felt it would be a bonus to have our belongings at the movers location and then when we purchase a new house our items could be transported from the warehouse to our new home. Four days before the move, we called Tamara, the owner of the company to confirm that the moving crew would have wardrobe boxes for our hanging items and that our belongings would be held at their warehouse for $300 per month. She confirmed this. On the day of the move Tamara arbitrarily decided that our belongings would be transported to a public storage location an hour from our new location. The movers told us that they weren't sure where our items were going - Parksville or Coombs or ? When I spoke to Tamara the day after the move, she told us she had run out of space and could not accommodate our belongings at the warehouse. She gave us the location and gate code of the new location once the invoice was paid. We paid the invoice the day it was emailed to us. The invoice was $700 higher than quoted. And the company's website lists that there are no "additional or hidden fees". There were. There was an extra $50 charged for mattress covers. Additionally, the movers could not find any wardrobe boxes on their truck. Eventually they found one. The majority of our hanging items were squished into regular boxes. We visited the storage facility a few days after our items had arrived. The monthly rate is $350 per month and not the $300 that Tamara quoted. When I spoke to Tamara the day after the move and told her of our concerns I asked her if there was a way we could turn this into a more positive experience. She accused me of trying to get money off the bill (which was $700 higher than quoted), and told me that I was "nitpicking" and I was "just one of those customers". My intention is not to sabotage Sunrise Moving. We picked this company because of the warehouse storage and we wanted to support a small business. If I had seen the F rating on Better Business Bureau or the D rating on Yelp I would have gone with a different mover. My hope is that my review might help others who are thinking of choosing a mover and that hopefully, Tamara will learn from this and change the way she treats people. Sadly, I doubt this will be the case. This will be my last comment on the matter.

I have used Rocket Roger Moving several times over the past six years since returning to Campbell…read moreRiver, Canada. I highly recommend this company as the best moving company I have ever used. They have straightforward quoting and payment information, they are on time and friendly with an eye to understanding the unique situation each customer is experiencing. Their prices are reasonable and they leave you feeling like your precious household items are in good hands from a to b. Thank you to the team.

From the owner: Your one-stop shop for all your moving and downsizing needs. Whether house, condo, or office…read morerelocations are required, we are your furniture movers and specialists. We will disassemble/reassemble furniture, wrap, move, and help with final placement, as well as haul away your garbage/donations, all on one bill.