The new patient process is modern and efficient. I was able to get my forms and submissions done…read moreonline ahead of my appointment. They were able to schedule me in quickly, and the staff are all very friendly. My visit with Dr Majithia was excellent. He took the time to listen to everything I had to say, and asked follow up questions often. He adjusted his approach and recommendations based on my responses. I really felt like he was getting to the important details. Thank you Dr! And thank you to your staff as well. See you soon.

Extremely discriminatory. The way I was treated in this physician's office was terrible and…read moreextremely rude. I'd say it was racially motivated. This happened on my very first appointment in this office will not be returning; I suggest you look for another Doctor who cares and will not judge you based off your appearance.

Today was my mother's annual appointment and Melissa and Gabby were amazing to my mother. Very…read morekind very happy with all of her test results. Melissa was very informative . also we love that Melissa speaks Spanish so she could communicate with my mother that's a plus

Dr Grobler and his amazing staff are quit literal Angels and blessings. They saved both my Mother…read moreand Fathers lives and they take such extraordinary care Of my parents. I can not express my gratitude to them and Dr GROBLER is what medicine should be. The crossroads of medicine, caring, knowledge and empathy. They are amazing!

This was my first time seeing Dr. Singh. The office staff were friendly and greeted me in a…read morewelcoming tone. The waiting lobby is clean and organized. Dr. Pilar Lee saw me first, and I went over my situation with her. She was nice and attentive. Dr. Singh was caring and I was able to feel comfortable talking to him about my situation. I'm glad I found him as my primary care.

What kind of doctor/clinic won't see people "because they are sick"??? That's the whole point of…read morehaving a doctor. We have been patients for 2+ years. Called to see if we could get a same day appt due to a bad cold. Was told they would call us back. No call back. Next day, called again. Was told they will only talk to us on the phone and won't let him come in. So no tests run, no listening to chest or checking symptoms. They just prescribed antibiotics and lozenges. My husband is still super sick. We will go to urgent care this weekend. Oh and we've still never actually met or spoken to the doctor. It's always been the nurse practitioners. I sense that this clinic just has a doctor in name but not in practice.

Been going to Dr. Susan since 2014. I see only her and one of the PA's who is very nice. I get my…read morereferral with in three day longest 5 days.to a specialist. Which is needed. She is very kind and has gone out of her way to care for my health needs. She extremely busy in this two new offices. So I do not like to wait on hold for 20 mins that's an issue. But not with her it's the staff.

Zero Stars! Worst AME and most unorganized office i have ever seen. Completely botched my FAA…read moreexam and did not submit it properly, causing unnecessary delays. Heading to the office again for the 3rd time tmrw. Should have only needed to go 1 time. Absolutely ridiculous.

I am an optometrist and a past patient. Dr. Chai is one of the most professional, knowledgeable…read moreand caring physicians I have ever met.

Dr. Chai provides excellent care with great attention to detail for his patient's particular needs…read more He was the long time dr for both of my grandparents, and I attribute much of their comfort in their final years to his excellent and above and beyond approach to his patients. He was always very accessible when changes in their health came up, and was quick to order new medications and make sure they weren't left without the correct care. He also took the time to explain the changes in the medication to us, so we fully understood how, when, and why he took a particular approach to addressing a new health concern. The type of care he provides is worth every penny.

Everything went well His daughter Dr Nina Chan and he are…read moreamazing. The office is clean and welcoming.

What a great first time patient experience! This place is located on the south of Foothill Blvd…read morenear San Antonio Regional Hospital. A little tricky to enter the parking at first because of the double street off Foothill Blvd., but very easy to find and plenty of parking and signage to help you find your way. My appointment was for 2:30pm, so I arrived about 15 minutes prior to fill out paperwork. Copay must be paid by either Cash, Zelle, or Check - FSA is also accepted. Within 10 minutes of my appointment time, I had my vitals checked and was placed in a room to wait for Dr. Nina Chan. It was another 10 minutes or less before Dr. Chan entered and began our first wellness visit. I had such a great first impression. Dr. Chan took her time to go over each of the intake documents I filled out, addressing every concern and going in depth to fully understand me as a patient. She had great body language and eye contact the entire time, making me feel valued and important, which I cannot express enough how impactful this is given the state of our medical system as a whole. I feel I've truly found a gem of a doctor and that makes me incredibly relieved and happy. Dr. Nina Chan, thank you for seeing me today, taking your time, and addressing my concerns. I look forward to being a long-term patient.

Great place Drs that actually care about your well-being…read more Totally recommend this place. Friendly staff

Do not go here if you are a veteran needing a C&P exam. My father was diagnosed with terminal…read morecancer and his case has an expedited need. Almost a month has passed and NP Annette M. Hollenbeck has not uploaded the DBQ/examination. I've called multiple times (8 times) and spoken to the receptionist on 3 occasions who informed me she was present, but she still refuses to upload the documentation. I've contacted QTC Leidos who scheduled the exam and they were equally upset stating they've reached out multiple times and she has not responded as to why she could not upload the small (approx 4 pages) that the VA needs to progress his claim. Care Quality = poor.

I'm so sad right now! I've finally accepted that after over a decade with the same PCP, I'm going…read moreto have to find a new one. I adore Dr. Kular and have always been pleased with her treatment. However, since the Optum takeover, operations have progressively gone downhill. I have to call now to request refills, where previously Dr's staff would refill my pharmacy's requests ensuring I would not run out. Also, it has now been day 4 in a row that they have all incoming calls forwarded to their answering service, citing high volume, and won't permit a callback request. How can a Dr.'s office operate successfully like this? If you are that busy, then stop worrying about making more money and 1. Stop taking new patients and 2. Hire a larger staff to be able to assist your patients. Sad and searching for a new PCP.

Since Optum had taken over my previous Dr's office I've had good visits and started to feel like…read morenothing was going to change from the previous physician. This morning I called to find out why a prescription that was requested by the pharmacy on October 17, 2024 had not been responded to since I am running out. I was told by the computer voice that I was second in the queue. Thirty minutes later I was still on hold. This is very unprofessional and all it does it makes me want to find a different primary physician. I have a picture that I took to show which verifies my post.

The most excellent health care I have ever received. They listen, care, and leave no stone unturned…read moreto get you well and keep you healthy.

Great doctors here. They truly listen and care about your concerns and needs. I would recommend.read more

I don't even want to leave ONE star, but here we are…read more I rarely go to the doctor. Usually just for an annual physical or something minor, but every single visit to Benacare turns into a half-day event. I arrive early and without fail, I'm there for at least two hours. Every time. No exaggeration. Then there's the co-pay situation. Annual physicals typically include lab work and a follow-up to review results. Benacare charges a co-pay for that follow-up, whether it's over the phone or in person, which feels questionable at best. There's no option for a simple nurse visit and no online portal to review your own results. So you're basically paying just to hear information that could easily be shared another way. And to top it off, their credit card machine is somehow always "down." Paying becomes its own ordeal. Multiple attempts, repeated card numbers, long holds. I've spent up to 30 minutes just trying to complete a payment over the phone. The whole experience feels inefficient, outdated, and unnecessarily frustrating.

If you're coming in for a scheduled appointment.. cancel your whole and expect to spend your day…read morethere. Multiple occasions I went in for my appointment, even show up ten mins early & would be sitting for hour-hour and a half before even being seen. Getting an appointment within a reasonable time frame is also impossible.