Good enough location for our visit to relatives. Paid more for a 1br suite and while spacious there…read morewere numerous issues---touted having a TV in each room....only one worked and having brought this to the attention of the front desk....never resolved over the 3 nights we stayed there. We learned that one should request a room on the quiet side of the building or get a room on the 6th or 7th floor because of noise from the very busy street---the 1br were only avail on the street side and having a room on the higher floor didn't really help...pretty noisy. Being on the 6th floor....water temp and pressure were issues. Lastly, as a diamond member you are supposed to get a $10 credit for yourself and one other registered guest in your room --in my case, my wife. Just reviewed our bill and noticed we only got one credit each day even with receipts that clearly indicated 2 people....and yes, rechecked to make sure my wife's name was on the reservation and it was. So....couple things they need to work on.

I had to stay here for work, but it was really a hotel that is in need of updates and a deep…read morecleaning. My room's carpets had visible stains that smelled like urine (no I didn't stick my nose in it, but it was that strong). The air conditioning smelled musty. And the icing on the cake... the hotel's hot water was not working when I went to take a shower.

A fantastic stay. I was flying home the next day, and this place is only about 15 to 20 minutes…read morefrom Albany airport, so it was perfect. Check-in was very easy, everybody was friendly and helpful. The complementary water bottle was a nice little touch. The price of the hotel was very reasonable, and the place was spotless. The hotel does have a laundry room, and it is not expensive. The room was large, and also spotless, the bed was very comfortable, the bathroom was well stocked and clean, and the TV had plenty of channels with a good picture. The Wi-Fi was easily fast enough to stream video. There was a fridge, but there was not a microwave in the room. I had dinner at dinosaur BBQ right across the street.(see separate review.) the food was amazing and the prices were very reasonable. The complementary full hot breakfast in the morning. Had lots of choices, and the food was also very good. I would stay here again when flying out of Albany with no question whatsoever. Thanks for a great night.

Amazing !!!! Simply Amazing !! Great experience from beginning to end …read more We arrived and checked in by a lady named Asia , she was extremely pleasant and helpful , quick and easy check in with no hassle . Our room was beautiful and spacious, very comfortable. Free WiFi and the breakfast was awesome . They also gave us 2 complementary water bottles at check in .. it was wonderful after a 3 hour drive and 90 degrees outside . Haha !! Checkout was quick and easy as well , they also have coffee available at the lobby all day . Will definitely go back the next time we are in the area , not to mention they are also very affordable.

Amazing place to stay! Clean, well maintained, friendly staff, pet friendly although you'd never…read moreknow it. My one caveat was the placement of the tv for the bed. It was at an awkward angle. Breakfast buffet was different for the 2 days we were there. Plenty to choose from, including A fixings bar for oatmeal! Will return if in the area!!

Great hotel near the Albany airport. Near a few places to eat and Target. Free breakfast is legit…read moreand had items I've never seen before. Veggie sausage!!!!! What!!!! This was awesome and they had Silk soy milk in case you wanted a dairy alternative. Even had little premade burritos in the warmers. It sure if those were vegetarian, but a nice touch. Rooms were spacious and clean, got a good night's sleep. I would definitely book next time I need a spot near the airport. Also pet friendly for a reasonable stay fee as opposed to a daily fee.

This is a review of only the cocktail lounge. Friends from out of town were staying in the…read morecarriage house behind the hotel and we agreed to gather in the lounge for a drink or two. The building itself is impressive, although maybe not quite as impressive as the castle-looking building next door. Our party of seven settled in at the bar as there otherwise did not seem to be a large enough table for all of us to gather around in either the main lounge area or a small room off to the side. The dark wood paneled walls, large fireplace, assortment of easy chairs, couches, and high desktop table gave off a feeling of warmth and welcoming. The friendly bartender introduced herself (sorry I've forgotten her name) and informed us that spirit-wise, the bar was capable of preparing the standard, traditional drinks like Manhattans, martinis, etc. All beers were poured from cans, and at my request, she recited the names of about six that were available. I don't believe anyone in our party inquired about the wines that were available. The building simply calls out for an explanation of its history. Upon our request, the bartender offered to provide either the "brief" or "full" option. We requested the full history. She was obviously well up to the task. You would be amazed at the variety of things you could learn here. Just to touch on a few key topics that were mentioned, consider Alexander Hamilton's wife, puffed rice, Bab-o cleanser (cue up the jingle), Bishop Gibbons, and an orthopedic surgeon. I don't know what the normal food arrangements are in the Lounge. I'm guessing that our out-of-town hosts requested some snacks for us as a few bowls appeared with mixed nuts, crackers and cheese, fresh grapes, humus, and warm pretzel/croissant rolls, and a plate of prosciutto wrapped cream cheese. Overall, the atmosphere here is simply friendly and inviting. I think it will become an occasional gathering place for our local friends when looking for a place that is quiet and relaxing.

A beautiful boutique hotel it just had its grand reopening last week! It's absolutely gorgeous…read more If not for attending an event here last evening I would have missed this slice of architectural heaven! The owners have renovated it with great care. The rooms are furnished with just the right amount of furniture allowing the room to feel light and airy. Each room is designed with the right amount of seating for flow and multiple conversation points without anyone feeling crowded or being interrupted by another conversation. Although the rooms have dark paneling the large windows and French doors allow for an abundance of light. The backyard is lovely and flows into Washington Park! Imagine having a whole park as your backyard!! I would love to come back for a stay!

The soup is a lie. Don't believe the reviews that say there's soup…read more Since I'm not allowed to post this review without writing more, I will say the cookies were good. I didn't like the half wall for the shower, though. The front desk clerks were not particularly cheerful, but I guess that's to be expected in a place like Albany. All in all, it's not bad for the price.

I went to get breakfast and was greeted by this super nice energetic and full of joy woman names…read moreLinda she was so sweet and made my day even tho it just started while I ate she made conversation with people and was nothing but beyond sweet and amazing.

This is a very nice older but remodeled hotel in downtown Albany. It is a quick drive from the…read moreairport and was more fun than staying at an airport hotel. When you get to the airport call the hotel and have the shuttle come pick you up. It is comfortable and free and runs from 7am to 11pm. Definitely this was a good perk. The hotel has a nice old wood paneled lobby that has some questionable updates. Is ok though and they have fruit water on tap. Elevators were quick. The room was nice, a reasonably good size with a comfy bed and a large bathroom. It was great. You can go and walk around the neighborhood and see the state Capitol, county and city buildings, and many restaurants and food trucks. The surrounding buildings are a mix of the best 1880s and 1960s architecture. When it is time to leave go to the lobby and take the shuttle back to the airport. I booked this hotel with Marriott points and I thought it was very reasonable for the quality. I don't know the cash value.

The Renaissance Albany Hotel was a really nice stay for an overnight trip…read more The room was large and spacious, and I had a great view overlooking the Capitol building. The climate controls in the room also worked exceptionally well, which made for a great night of sleep. Parking was quite easy too. The hotel garage is convenient, and I liked that you can basically "pay" for parking with your room key during checkout, then just drop the keys in the box at the garage exit on your way out. Very smooth process! The location is excellent as well -- just a couple blocks from the government buildings and right in the middle of downtown Albany. Overall, a very comfortable and convenient hotel experience. I'd definitely stay here again.

My friends and I have used the Cannon on two occasions and had few to no issues either time. The…read moreapartments are clean and comfortable, though a bit spare-- only a few pillows on the bed, sheets and blankets on the thin side-- and it's super quiet, no noise pollution from other rooms, though we didn't see many other guests so it's possible we didn't have neighbors. I agree the staffing situation is strange; the first time we struggled to figure out where to go to check in once we were in the building, but the guy who checked us in and out was friendly, and we didn't have any issues with our reservation either time. For the price, and the location in downtown Troy, we were thrilled. However, their website appears to have been taken down, and I'm not sure if they're still in business. If they get their act together and make a reappearance, they're definitely a worthwhile option.

I never got a chance to stay at Cannon Suites but I did reserve a room via their online booking…read moresystem and recieve three emails confirming the booking. When it came time for me to check in, no one was present at the hotel and there was a sign with a handwritten note on the door. After calling and leaving a voicemail, I was called back by Juan George who rudely informed me that I would not have a room that night. By the time this happened, all other hotels in the surrounding area were filled because it was graduation weekend. Luckily I was able to sleep on a couch with family nearby. I think they are trying to look professional through their website and booking system but the actual people working here aren't as professional as their website leads you to believe. Look elsewhere.

As someone who has stayed at several Hilton properties, this is certainly not the best. The lady…read more(pineapple pin, sorry I couldn't think of her name) who checked us in was the best part of our experience. We pre-paid for parking. The hotel room was okay. It was kind of busy that weekend as it was the weekend leading to Memorial Day. There were several groups that were part of a basketball tournament so it was a bit of a mayhem. It was in a central location so that was a plus.

Overall this hotel missed the mark for a Hilton. First issue, I called a few days in advance and…read morehad to call a few times to get through to someone at the desk. When I did get through they seemed busy and dismissed my concern that my arrival would be at 1am or later. I was told to call back the next day or just use the app. Our flight was cancelled so we were out on another flight not arriving until 3pm the next day. We paid in full for two nights and I had messaged the hotel to let them know and apparently they messaged back at some point asking if they could check me in. It was late so after waiting a while for a response and nothing I went to bed. Fast forward to morning, they canceled my reservation due to a "no show". I only found out because the app now showed no reservation. They definitely added to the awful travel day by telling me on the phone it was my fault I didn't check in and they had no rooms left. I called again and someone much more helpful said they would figure it out and get me in for a room which they did. Next, our stay. Checked in and were thrilled to see our room was on the 15th floor! Our room key didn't work but luckily a cleaning crew member let us in. We went to the desk and told them and were told maintenance would come and it's probably the battery. Maintenance never came. I messed with the door and if you are able to open the door in less than a second between the green turning red you can get in. Took a dozen try's. Called the front desk and the phone in the room was so muffled. Told them again about the issue and requested extra towels. Waited a few hours then gave up and went to dinner. Came back and didn't bother to ask again but stopped to buy a water and they gave it tow which was nice. I did the same trick to get back in the room. Success after a dozen try's. Later, I really wanted another drink and a cake slice or snack. The room service button did not work. Called the front desk and asked if they had room service and they said yes I'll transfer you. It went to a weird voicemail. So I gave up. They would make more money if the room service calls worked, they had it on the app or at minimum a menu and instructions. The room itself wasn't great but the view was nice. It was fairly clean so that was a plus but definitely very outdated and there was only one towel and two of us. The bed was very comfortable however! Overall I would not recommend staying here due ti lack of care and poor service. Seems really unorganized and nothing actually gets done. Had breakfast after check out and it was pretty good but was $25 and the same as the "free" breakfast we have gotten at other hotels. Parking was $22 a day. Oh and surprise our room key didn't work to let us out the garage either. Had to use the call assistant button and thankfully someone opened the gate. Also, was told we are out of luck for the night we didn't get but paid for which I already expected and honestly think the hotel needs the extra income so they can perhaps invest back into its operations. If you choose to stay here just don't expect much.

I had two stays here within the past year that ended up being somewhat opposite impressions, but…read moreboth ultimately serviceable. I think I may look for a different accommodation when next in the Albany area, however. LAST SPRING I enjoyed two nights in a first floor room that was reasonably sized, with the comfort I have come to expect from other Microtels. Not too big and not too small is what keeps me coming back to the chain. The breakfast offerings were light. THIS EARLY SPRING I came back to the area and was given a second floor room that had clearly not been cleaned. The bathroom area was also unusually and unpleasantly rusty in appearance. To their credit, the staff obliged in my request for a room change. The follow-up room, also on the second floor, was adequate but not as up to date and spotless as I remembered from the first floor experience in 2024. Hotel is very convenient to shopping, I-87, route 7, Albany airport and other area attractions.

This was an easy spot to stop on our way up north for a pretty cheap rate. At $90 ($115 with fees)…read morea night on a holiday for 2 queen bed, I did not expect many amenities. They provided a simple cold breakfast in the morning which consistent of coffee and OJ as well as yogurt, bananas, cereal and muffins. The staff was very friendly and the room was pretty clean. We did not use the shower however. The beds looks very try clean when we inspected the mattress and they were surprisingly comfortable. My biggest complaint was the room was freezing when we entered which was pretty alarming. It took a bit for us to get the temperature comfortable to be able to take off our coats. There was pretty bad airflow in the room. The check in process also took quite a while which was frustrating. There is no elevator in the building so if you need an accessible room or have a lot of luggage, you should request a first floor room. Pets are allowed for a $25 fee. They had online partial check in option (to list car make/model/plate) and online check out which was sent via text message.