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    Courtyard by Marriott Killeen

    3.1 (61 reviews)

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    Katherine P.

    I've stayed at this hotel before but never did a review. This is nicer than most Courtyard hotels with a very large lobby, bar and restaurant area. I was immediately greeted and taken care of my James. He is a great representative for the hotel and I hope he is commended for his excellent customer service. I was surprised that the rooms were so expensive but I guess with the military base nearby there are a lot of military families who stay here so the hotel was quite full. Each room does have a fridge, microwave and coffee marker. Beds are comfy, large desk area and a good amount of electrical and usb outlets for all your gadgets.

    The lobby is much nicer than the outside would have you think it will be
    Porsche P.

    Will start with, front desk staff is polite. No negative thoughts there... moving on... booked online so when we pulled up we were immediately worried. Outside is old and shabby (positive is there is a Panera right next to it), and parking lot is small amd sketchy. The lobby at least looks like it's been renovated so was nice and didn't match the exterior. The elevators are small, old, and dirty with no ventilation. Hallways with poor lighting amd in need of new carpet. Our room was decent. That's it. No MAJOR issues but room amd bathroom definitely need some deep cleaning. Feels very "barely clean." Thankfull I travel with all my own disinfectant products otherwise wouldn't have stayed. Walls are thin so can hear everything going on every where. Our room window faced and inside wall that had mold on it so quite the view lol. Thankfully, we like our room dark in the mornings but the flip side is the room was dark all day. There is a decent 24 hour fitness center and an overpriced hotel bar on the 1st level. Overall, I give the place an eh. I wouldn't voluntarily stay here again. Definitely wouldn't pay more than 130.00/night. And that's pushing it considering they don't even have breakfast included.

    Thank you, Marriott, for saying NO to wall mounted toiletry dispensers in the shower!
    John M.

    The thing about Courtyard Marriotts is that they are not all the same. I've stayed in some very nice Courtyards, and I've also suffered through a few dumpy Courtyards in my travels. This one in Killeen, Texas is above average in my opinion, and thus I'll bump it up to a 4-star stay. When I first entered my room I noticed that new carpet smell (you can still detect the seaming glue as if it were laid just recently)--updated carpet is always a welcome hotel room feature. The room is spacious and lends itself nicely to getting some computer work done, though the internet was struggling to keep up with my email sending and receiving. The bed was a bit more firm than I prefer, but still it was better than your average hotel mega-chain bed. Finally, I am always grateful to see the Marriott chain's individually wrapped Paul Mitchell toiletries--I am definitely NOT a fan of the wall mounted body-wash/shampoo/conditioner dispensers that many of the large mid-level hotel chains are going to these days. One oddity to report--when the tenant in the room above mine was showering at 4:30 this morning, apparently because of how the drain lines are connected, it sounded like someone was getting clean in MY shower as the water gurgling down the drain was loud and clear. Don't worry, I got up to make sure I was still alone in my guest room. Whew! All in all, on my next trip to Killeen I will certainly give this Courtyard another stay.

    Roach in room.
    Arun P.

    I've stayed in this hotel over 30 times and have had very good stays. This stay was disappointing. Found a roach in the room and informed the front desk to have the room vacuumed and cleaned. When I returned in the evening, found the cockroach in the room. Had to get rid of it myself. Disgusting!!! Not what I expected from this hotel. One such incident of lack of service is a huge Miss for Marriott.

    Wesley S.

    Choosing a hotel to stay at to see my first grand baby born and my son who serve in the Army at Ft. Hood. The Marriott has a respectable name in the industry as far as class and standards. This does not go for the one in Killeen, TX. Reset any expectations you may have for this flag when you choose(I strongly suggest you don't) this one. The accommodations are standard but the people and service do not even reach passable. Immediately upon check in to my room (428) there was a foul musty smell and my son came in behind me (whom I came here to see that is in the Army and accustomed to things we are not) without promt nor question said there's a something wrong w this room. Front desk response was "I can see if I can have housekeeping come up there". Well excuse me for asking to move Mt. Everest on this persons watch! I asked for a air cleaner and to no avail- they loaned the last one out... Then I had to extend by a day and that was the challenge of a lifetime. I have been through 13 countries and have dealt with challenging scenarios but none like dealing with the front desk here... As I was trying to arrange this feat I had to deal with a lady that made me feel like I was watching the tryouts to a part in a Kung Fu movie or episode of Kung Fu Theatre with all her hand gestures as she explained to me it's because of Expedia that she couldn't help me! So I called Expedia and they said the hotel would not do it when they called them. So someone is lying... so I paid for a complete different reservation at $180 instead of $111 a night. Well can I get a better room? NO we are busy and other rooms are not clean yet. Well speaking of cleaning. I woke up this morning with the feeling I wasn't alone and trying to shake the remnants of a dream that there was someone breathing on back my neck and playing footsies with me -turns out I wasn't far from wrong.. there was a king size cockroach laying next to my bed!! Heck I got up and fixed the dang thing coffee so I could keep it busy as I call front desk then the A-Team to come up with a plan of rescue! Front desk response "It'll be okay. We will deal w it WHEN YOU CHECK OUT" This dang thing owes half my rate! Choose this place at your own peril, I have to end here and go next door to the Panera and get my room mate some breakfast....

    Samantha L.

    This is a nice hotel in Killeen, TX. I spent the night here and felt comfortable in my room. My room was clean and spacious and I had a fridge and microwave in my room which was a plus! There are other hotels in the area that I've stayed at, but I prefer this hotel over the average Holiday Inn's or Comfort Inn's. Heck it's a Courtyard Marriott for a reason! Check out my room pictures!

    Egg white frittata

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    Good place Again the breakfast is OK nothing to brag about prices were reasonable clean Gaiden got out

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    Ask the Community - Courtyard by Marriott Killeen

    Review Highlights - Courtyard by Marriott Killeen

    There's a Panera in the parking lot so if the bistro doesn't have it Panera will.

    Mentioned in 9 reviews

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    Well let see this did not start out well, I arrived at the desk and 2:55 and wanted to check in and…read morewas told by Madisson that there would be a $25.00 charge for checking in early. You can check in at 3 PM with no surcharge. I am a rewards member and never had an issue checking in early. It should not matter if I am a rewards member or not. Got my room keys then went to my room after checking in there was a mist in the air, a maid shows up an said this room was out of service. Needless to say back to the front desk, where we were assigned another room, I requested to have the manager come speak to me about the early check-in procedure. Needless to say the manager never showed up and eventually I found out he was never informed. You must request service for you room at the front desk hopefully they write it down, came back at 4 PM and the room was not cleaned at around 6 PM the manager showed up and apologized for the screw ups of his front desk staff. We shall see how this goes the rest of our stay here. We are staying 8 days and only half way thru the stay. Breakfast was not great mediocre at best, if you like watery egg hits and grits you are in like Flynn. Just not a large selection of choices for breakfast. Checked out with no issue, Manager did me a solid and did not share me a pet fee for my stay so I can assume it was because of the mess up with the room cleaning. Liked the place and conveniently located for the base and many options for eating.

    We really enjoyed our stay. The hotel was clean, spacious and the morning breakfast was a perfect…read morestart to our day as we finished our road trip. The beds were comfortable and the staff was kind. We were road tripping and stopped her for a night.

    TownePlace Suites Killeen - TownePlace Suites By Marriott in Killeen

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    **Exceptional Service from Ebony at TownePlace Suites - A True Gem!**…read more My husband and I recently stayed at TownePlace Suites in Killeen while attending a church conference and exploring homes for our upcoming move to Texas. From the moment we arrived, Ebony at the front desk made us feel like absolute VIPs. Her warm smile, approachable demeanor, and genuine hospitality turned our stay into something truly memorable. Ebony greeted us every time we entered or exited the hotel with kindness and grace, making us feel more like family than guests. She was incredibly accommodating and went above and beyond to ensure we were comfortable and well taken care of. The hotel itself was fantastic--our room had a well-equipped kitchenette perfect for a short stay, and the shower had great pressure with consistently hot water. Breakfast was a delightful surprise, especially the individually packaged Spanish egg whites--scrumptious and satisfying! Plus, having 24-hour access to coffee, tea, and hot water in the lobby was a thoughtful touch. Conveniently located near Walmart and several restaurants (all within a 10-minute drive), TownePlace Suites offered everything we needed. But what truly set this experience apart was Ebony's outstanding service. If you're ever in Killeen, Texas, do yourself a favor and stay at TownePlace Suites--where you're treated like family and feel right at home.

    Stayed at this hotel for about 8 days. The Staff was very hospitable making out stay very…read morecomfortable. Our group (around 20) worked very early hours and the staff accommodated all of us by ensuring there was breakfast set out before their normal hours. The room was very spacious with a full size refrigerator, small sink, stovetop and microwave. Minus the excessively loud group outside my window at the pool/deck area, my staff was a very comfortable. I will definitely stay at the TownePlace Suites again the next time I am in town and will recommend this hotel over others in the area.

    Shilo Inns Killeen - Torn walls in all the hallways

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    Oct 16, 2025, I found out that a family wedding in Killeen, Tx, was postponed. I had a reservation…read moreat the Shilo inns, Killeen, Tx for Nov 14-16. Upon receiving the news of the postponement of the wedding I called the Shilo Inns to cancel my reservation. The Shilo Inns charged my credit card and told me I would not get a refund. This is my warning. DO Not Make A Reservation at the Shilo Inns. They will not refund your money. My next step is to contact the corporate office.

    DIRTY...DIRTY...DIRTY!…read more I really wish I would have spent a few more dollars and stayed somewhere else. The hotel is disgustingly dirty to the point of health risk! The lobby seemed fine but once we entered the hallway we could instantly tell the staff, management and owner had given up on cleanliness. The halls were filthy, the carpets were torn and peeling from the floor, and see the pics for other blemishes. As for the room...the hallways were immaculate in comparison to the rooms. We always travel with Clorox wipes and after wiping blood, yuckiness and whatever else the spots, streaks and globs were from the high touch areas we new the room wasn't cleaned! There were half used toiletries in the room and previous guest dirty clothes. And while there weren't many guests, the hotel didn't have a clean room to move us to. Additionally, they didn't have clean towels. We had to use mini-towels. Not a huge deal but neither is doing laundry. The only reason I didn't rate the place 1-star is the front desk staff was pleasant and the place was inexpensive. It is my recommendation that you look for other accommodations. Additionally, if you check my Yelp profile, you'll see I rarely give a bad review. :-)

    Fairfield by Marriott Inn & Suites Killeen

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    The pool is green, the attendant says it's been that way for seven months,…read more Other Fairfields have milk and little cartons, these idiots here ran out. Don't care won't tell a manager won't go to the store to go get it., nothing to fix it or even try, the pool is green Breakfast at 6am on Friday Saturday, the front person lied and said breakfast at 7 AM, 3.2 stars. Marriott needs to change this place for the better. 7:30 am I just got off the phone with the manager, I let them know about the green pool, she lied said it's under construction, it doesn't take seven months to fix a pole, the manager thinks people don't know, so she lies I let her know about the milk, gave an excuse, I said I let the corporation know, just cause I visit Fairfield quite often, then the manager says oh she'll try.... Holy moly. You have to push for legal action to get these idiots to do their job.. think outside the box and get the job done. It's not that hard. Next day - Monica is a liar, she says she's a manager, liar I see other reviews now, needs to go back to Walmart

    My husband and I were in town for my army reunion. We stayed here because it was the cheapest…read moreMarriott and close to my friend's house. We had an easy check in and our room was on the ground floor. My husband's preference is higher floor. The front staff was willing to change but since we were only staying one night we said it was okay. Luckily no issue with noise during the night. We did grab a few things for breakfast to eat and they had plastic silverware and paper plates so we could eat in our room. The bed was okay not super comfortable but it wasn't horrible either. The shower had decent water pressure too. Overall, if I was in town I would stay here again.

    Sleep Inn & Suites Near Fort Hood - The dead insect, house cleaning keeps walking right by

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    This was my second time in Texas- this time visiting friends in Killeen with three kids. I'm a…read moremorning person and I knew I would need my space (because kids scare me). It's off the freeway and I got lost initially walking into the hotel next door. Check in was easy- the clerks were pleasant. I thought it would be super noisy between the freeway and fireworks around 4th of July weekend and being on the bottom floor (room 112). However I slept well. The bed was comfortable, I had the air conditioning on full blast and the television on. The breakfast was simple- and I giggled when I discovered the waffle maker made Texas shape waffles. A couple of negatives: I managed to scrape my knee multiple times on the mesh desk chair. Gratefully my friends with the three kids had stuff to sooth the scratches and mitigate the sting- as I worried I might be a slurpee buffet to Killeen's mosquitoes. The soap and lotion had a petro-chemical feel and smell- that was a bit off. I know oil is big in Texas- maybe this is the hotel's attempt at keeping things local. There was chipped paint in the bathtub on the grab bar- but the room was otherwise in great condition. Would I stay here again? Definitely. Great value. $160.46 for two nights was incredibly reasonable. I would just need to remember to bring my own soap and lotion and stay away from the desk chair.

    Hotel is under construction was not informed of that before reservation. There is NO breakfast…read moreother than a granola bar. Dead insects in the hall on the 3rd fl for 3 days now and counting, smells like paint, nobody at the front desk when I arrived, had to wait 5 mins. No toilet paper holder was just on the back of the toliet. Ice machine is in the 2nd fl, but the 2nd fl is under construction and no one is allowed on it. Came from Cali, souldve stayed in Motel 6 across the street, they at least have a pool. Would never recommend this place.

    Courtyard by Marriott Killeen - hotels - Updated May 2026

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