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    Courtyard by Marriott New Carrollton Landover

    3.2 (59 reviews)
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    Carly M.

    We stayed at this location because of the distance to the metro station for our tour of Washington DC. Everything at the hotel was handled smoothly from check in to check out. The hotel allowed us to check in early which was perfect since we wanted to get organized before our journey into the city. Gianni who was working the front desk at arrival was helpful explaining the Metro and made us aware of the free Metro shuttle service they offered to their customers.By the way the shuttle wasn't able to pick us up and it was a $9 Uber charge. I think their last pick up is probably around 8pm. You can definitely walk from the Metro to the hotel but be sure to exit from the station on the correct side. Our bed was so comfortable and I loved the dark out shades. They didn't have the free buffet type breakfast but they did have a limited breakfast menu with Starbucks coffee. Parking was free and plentiful. Would recommend staying there.

    Room looking out
    Chia C.

    In the area for an event, but didn't want to pay Annapolis hotel prices :( Found this newly/still being renovated hotel about 30 minutes away at a very fair price. Arrived exactly at 3pm check-in on a Friday with no problems requesting and getting an exterior room on ground floor near a side entrance ... which was actually right off the main lobby area next to conference rooms and small fitness room. Updates to the room included new carpets, fresh paint/grouting, and soft goods like bedding/curtains. The huge 55+ inch tv and pull-out sofa also looked pretty new. However, there were still some minor signs of wear such as the cabinet holding the fridge/drawers and some power outlets. But we encountered some noticeable oddities/annoyances during our stay ... such as weird noises throughout the entire night, people talking all around us via the extremely thin walls, an overly too soft/creaking bed which resulted in restless sleep for both of us where we woke with back/neck pains, the unusual/original/inoperable patio slider that led to nowhere, and the constant static only on tv channel ABC which sounded extraterrestrial. Otherwise, the staff was super friendly and we might consider returning again ... though maybe not days from Halloween like this time?!?

    Inquiring M.

    The rooms are cute. I was pleasantly surprised by the food to be honest. It was almost gourmet like and decent sized portions. They're very understaffed which causes delays but overall it wasn't a bad experience. Check in was the worse because the same gentleman running the bar was handling checks in. We arrived at 10:30 at night and didn't get to our room until almost 11:15. Check out was a breeze however.

    Shower
    James S.

    Stayed here 2 nights. Average price for area. Area is a professional area. Restaurant and other attractions area driving distance. The area seems safe and is clean. The rooms are clean and comfortable. The staff has been professional and polite. I love the larger TV. Bed and pillows are very nice. I have stayed here before and will return.

    Nikiba J.

    Top notch SERVICE and Hotel Stay by Courtyard by Marriott! Our 2 night stay for our Tour of Washington D.C. was complemented by our stay at Courtyard Marriott. The Hotel exceeded our expectations by first and foremost Service provided by the Staff. Hotel keys ready upon our arrival, designated UP FRONT parking for both motor coaches , enough staff at the time of arrival for the hustle and bustle of settling in for the evenings, breakfast ready ON TIME, A SERVER at breakfast ( attention to detail), the staff servicing us did not have to leave their post for any reason, not even to replenishment, many options for breakfast as you can see in my photos(expectations) beds offered comfy and peaceful night's sleep, although my room was on the same floor as the kids, once they jumped on their beds and felt the pillow it hypnotized them to lay down and rejuvenate their bodies . The area is newly developed as well as the Hotel, all in all Marriott took over and offered what's expected of a Marriot branded Hotel. I heard NO side disapproval comments from the kids nor adults, we went back for seconds, thirds and fourths and again more than enough. This Courtyard by Marriott is a GREAT stay for Tour Groups and Family Reunions. Would I use my own money for a stay here? Absolutely!!

    Not sure what this patch was supposed to cover.  Next time matching paint colors would help.
    Sharon R.

    This Courtyard is old and worn. I'm giving it two stars for the friendly front desk people. Getting to the room was a maze. It would have been helpful to have bread crumbs to know how to get back to the lobby but we used the trash and pizza crust as landmarks. We encountered three parties of lost people as we tried to find the bistro. Maps along the hallway did not contain the "you are here dots". The rooms need an overhaul. The walls were patched but not by a professional. The marble threshold leading to the bathroom has a huge chip making it a tripping hazard. Bistro food was hot and flavorful.

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    10 years ago

    It was clean. Staff was friendly. Cool location. Not too far from dc and my buddies house.

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    14 years ago

    Not the nicest one they have. Too far away from anything but the transit station. No walking to a place here to eat!

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    Ask the Community - Courtyard by Marriott New Carrollton Landover

    Review Highlights - Courtyard by Marriott New Carrollton Landover

    We stayed at this location because of the distance to the metro station for our tour of Washington DC.

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    Hampton Inn & Suites Glenarden/Washington DC - Guest room

    Hampton Inn & Suites Glenarden/Washington DC

    (14 reviews)

    For a newer hotel, the rooms were just OK. Housekeeping could've been just a tad better. However, I…read moregive five stars to those who were working the desk.

    My family and I had an extremely uncomfortable and frustrating experience, all because of Joyce,…read morewho works at the front desk. From the moment we arrived, her demeanor was cold, hostile, and incredibly unwelcoming. She repeatedly gave my family unfriendly, glaring looks that made us uncomfortable, to the point that we just wanted to leave the hotel. Her attitude only worsened the situation. She was consistently rude, dismissive, and unprofessional in every interaction. To make matters worse, we were overcharged by her, and it did not feel like an honest mistake. The only reason it was corrected is because I caught it and confronted her directly. Had I not said anything, I strongly believe the issue would have gone unresolved. Because of Joyce's behavior, what should have been a comfortable stay turned into a tense and unpleasant experience for my entire family. Guests should feel welcomed, respected, and valued, especially by front desk staff, who represent the first impression of the business. Unfortunately, Joyce's manner was the exact opposite. We felt dismissed, disrespected, and completely unwelcome throughout our stay. Based on this experience, I would not recommend this hotel. If you're looking for a more professional and welcoming environment, I strongly suggest considering nearby options like DoubleTree by Hilton, Homewood Suites by Hilton, or WoodSpring Suites instead. Management should take feedback seriously and address it immediately, as this level of treatment is unacceptable and reflects very poorly on this establishment.

    DoubleTree by Hilton Hotel Largo/Washington DC - Welcome to the DoubleTree Largo/Washington DC hotel.

    DoubleTree by Hilton Hotel Largo/Washington DC

    (71 reviews)

    $$

    Alright, lets get into it. After a long trip from Europe, we booked a room at the DoubleTree in…read moreLargo to be close to our family for Thanksgiving. The hotel is older and claimed to have renovated their rooms, so we were convinced this would be a good spot. Let's start with the pros: There is a bunch of parking our front. The staff was friendly. The restaurant in lobby was good, and we enjoyed the complimentary breakfast. Shoutout to the bartender David for his excellent service & kindness. The hotel is located across the street from Woodmore Towncenter, so you have gas stations, restaurants, and shopping nearby. Some room for improvement: The room we were initially given was absolutely horrendous. It looked nothing like the photos we saw when we booked the room. There were lady bugs, stink bugs, and I saw a spider in the room. The furniture was archaic & not what I expected. The TV was hanging off of the frame. I felt myself looking around the room fearful that a bug was going to suspend from the ceiling, fall on me and start crawling. After one night, my husband requested a new room, and thank goodness they gave us a freshly renovated room. The room was still a little dated, but it just felt clean and comfortable. I was able to enjoy my stay after the switch. For context, I posted photos of the new room they gave us. The elevator is extremely slow, so I hope they are working on fixing that. If we didnt have the mishap with the first room, (for the price) I would give our stay a 4/5.

    Positive out of traffic Negative in industrial/business…read morecenter. Get food prior or bring for microwave

    Courtyard by Marriott Largo Medical Center Drive

    Courtyard by Marriott Largo Medical Center Drive

    (41 reviews)

    $$

    I love it here. This…read morehotel is our go to hotel any time my husband and I are in town to watch the Washington Commanders. However, on our last stay, there was a hiccup. I usually book way in advance to reserve a room without penalty and there is no charge until check in. However, I was already charged before checking in. There was a little push back from the manager on duty, but I believe the issue was resolved before we checked out after a two night stay. Always check your card before checking in, during your stay and after you check out... basically before you leave the hotel. Plenty of parking, never been an issue. Again, we stay here for the football games and usually secure parking with a parking pass. However, there is always another option at a fee that will provide round trip transportation. If you want to get your steps in, it's about a 30 minute walk. Also during our stay, the staff was scarce during dinner and breakfast hours. However, pack your patience, they will get you served as fast as they can. The food was good and filling. The adult beverages were limited, but something should be available to your liking. Check them out. Have fun and enjoy life :)

    This hotel has a great location but is run terribly. I just witnessed an irate customer with…read moregenuine concerns told to 'calm down' after he had experienced an hour long check in the day before, a tv that did not work, no hot water and a closed parking lot due to repairs. He had repeatedly asked for a manager but was told that the manager was in a meeting yesterday and again this morning. I am writing this because we share the same experiences with this guest. Lack of response to questions about housekeeping. I have been here 6 days and am just getting my room cleaned after more than 5 request. After the 2 request I asked a housekeeper if I could just have roll of toilet paper and some cleaner but I was told no because my room was not on her list. I have been a Bonvoy member for about 15 years and I have never I encountered the lack of customer service I have seen this week. I would love a follow-up from the manager- if they could get away from their "meeting".

    Residence Inn Upper Marlboro Joint Base Andrews

    Residence Inn Upper Marlboro Joint Base Andrews

    (8 reviews)

    Staff here is awesome! But the rooms need a SERIOUS renovation and deep cleaning. I stayed here on…read moremy birthday for relaxation and to do content for my birthday. My room was just old and had so many issues and I ended up having to literally get on my hands and knees to clean .. no exaggeration! From the couch which had dust mites to the bathroom and overall upkeep of the room I was super disappointed. I've worked at Marriott so I know the standard and I always stay at residence inns which are my fav hotels. The staff tried to accommodate me and switch rooms but the other room wasn't any better and I was already settled into my room and it was late when I returned from running errands. I always stay at this property several times before and other Residence Inns and this was by far the worst as far as cleanliness goes. Again stay was amazing and super helpful. I stayed 3 nights and received 20,000 points for this issue which doesn't even equate to a full nights stay at this property. Super disappointed and won't be returning here. The pictures explain it all! The only reason they are getting 3 starts is because of the wonderful staff!

    Residence Inn by Marriott Upper Marlboro Joint Base Andrews…read moreMy stay at this hotel was pleasant in terms of the room and comfort; however, the front desk experience and billing issue were extremely concerning and overshadowed the entire stay. Upon arrival, no staff was present at the front desk. When someone finally appeared, they failed to follow standard check-in procedures, including not requesting a credit card for incidentals, which is customary at Marriott properties. After three days, at the time of checkout, I was suddenly stopped by staff and treated as though I had done something wrong, despite the oversight being entirely on their end. I was then asked to place my card on hold for incidentals on the day of checkout, rather than at check-in. Weeks later, I discovered that $596.81 was charged to my card, even though the entire stay had already been paid for using Marriott points. This charge was not authorized as a room payment and was never clearly explained. As a result, I am now disputing the charge with my bank, and the process has taken weeks to resolve. While the physical stay itself was nice, the lack of professionalism, poor front desk management, and unresolved billing practices are unacceptable. Being treated like a criminal for an internal staff error, followed by an unexplained charge, has completely damaged my trust in this location. I strongly recommend that management review staff training, check-in protocols, and billing controls to prevent this from happening to future guests. This hotels charged me for the entire stay which is very disturbing to the highest extent. When I called the representative at the front said, "Nothing was taken out and I needed to call my bank." One star is way too generous.

    Courtyard by Marriott New Carrollton Landover - hotels - Updated July 2026

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