I had an excellent stay at Courtyard Roseville. The hotel is modern, spotless, and welcoming, with attentive and professional staff--Yolanda was outstanding and made the stay especially enjoyable. The room was spacious, quiet, and very comfortable, and the location is ideal, just minutes from Westfield Galleria at Roseville with great shopping and dining nearby. I would absolutely stay here again and highly recommend it. read more

The check in was very quick and the guy who helped me was very nice. I feel bad because he was the only one working and it turned out the hotel sold out and the elevator went out. It was only 1 guy running the whole place so props to him. He helped me very quickly and was nice and answered my questions. Overall it was a good experience for me, they extended the courtesy to let me check out at 2PM which I appreciate! Chris was the gentleman who helped me! Thank you Chris! read more

Courtyard by Marriott Roseville - Balcony - Hotels Near Me - Roseville, California

Good location and nice comfy room. Didn't receive welcome gift points. They said it's on there but had to call in to actually getting it. Overall it's ok. read more

This hotel was one of the worst we have stayed in. The price was very expensive. The bathroom had the threshold covered with grim. The shower was oily and slippery. The tissues in the bathroom were not refilled. Charging for parking was excessive. Checking in took close to 20 minutes even though everyone was preregistered. And it was very difficult to access the internet connection. read more

If you can avoid Courtyard and can plan your stay else where I'd definitely recommend that. The room looked ok upon arriving but once you walking around and using the sink and find hairs in the new towels you think about staying there at all. I was in for two nights and still regret staying here. The front desk staff was friendly and helpful. The sink would take about 2 minutes before draining down. The bed was not comfortable at all, felt like I was laying down on a pallet of bricks. Definitely recommend trying out another spot to stay in. read more

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I checked in and ended up with a suite. The hotel room was large and very nice. I found the bed to be comfortable. There was no breakfast whatsoever. However, I walked across the parking lot and went to the hotel across the way and had a nice continental breakfast there. The people were nice. The hotel is nice. read more

Lacking the Marriott customer service we are accustomed to. We stayed here last week of September weather was pretty hot still- yet when we checked in around 11pm the heater was on making it a surprisingly hotter inside than it was outside- The smaller blonde lady that checked us in couldn't offer me much information about the area - ... which was ehhh ok not to much of an issue since we have social media to help with that. The reason for the low rating Parking lot is extremely small and not enough parking spaces for everyone staying there. There's no direction that if we don't find parking it's okay to park in the lots close leading to the courtyard etc. I was traveling with my grand baby niece and daughter it's 11pm and we finally found parking all the way in the back of the hotel next to a homeless man wondering around and what looked to be like a man doing who know what in his car. Lugged out all our bags and surprise surprise - the door in the back and THE SIDE AND BACK ENTRANCE DO NOT OPEN - we had to walk all the way to the front entrance 11pm after having to park next to shady activity - I was told parking fee was waived when I checked in yet after all the BS of parking I was still charged to park in the dark back side parking lot with no working entrances lol Smh We got to the room showered noticed the towels are the absolute WORST QUALITYI have never encountered this at a Courtyard Marriott ! did you guys get these off of Temu ! Long odd shaped towels looked like a rug they were rough and thin! NOT MARRIOTT QUALITY AT ALL!! In the morning We requested a late checkout front desk was pleasant and said no worries we have until 12 - house keeping woman approached my nieces as she was walking back to our room and insisted checkout is at 11 not 12 and proceeded to say NO we need to be out by 11 - we were leaving at 1130 All in all for $200 plus this was a crappy Marriott stay I was very disappointed sad Look for a Marriott - over priced Let down of an experience . read more

Well... It's a no from me dawg. Here's the deal. I try not to be too critical. This stuff is just simple to ensure it's correct. The facility from far looks good. Getting into the details causes concern. There is basic maintenance that can be performed to fix the gaps in the shower that will cause mold and bacteria to form. There were 3 towels in my room. One was ok. One had red wine (I hope) stains. And one had huge long hairs in it like it was wrapped around someone hair. (I'm bald). The shower curtain was too short or the rod was too high. A huge water mess was on the ground after I showered. The shampoo holders had failing caulking all around it. The carpets aren't great. The AC is a little old. I ALWAYS stay at Marriott properties. Not this one. I will definitely choose a Spring Hill. read more

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Cute hotel came here on 2-22-24 and our room was fine. We had a little problem checking in because the system was glitching. The bed was not as comfortable as most other Marriotts we have stayed at. Also this hotel does not offer free breakfast but they do have a Starbucks. We stayed here because of the convenience but next time we will stay at the Hilton next door. My relatives stayed there and they had better amenities there. They said they had a kitchen and living room at the Hilton. Now we know and now you know. read more

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No complimentary continental breakfast. Rooms are not cleaned every day. While most employees are polite and courteous, my wife did have an encounter with a desk clerk who was rude to her. read more

I feel like I'm going to butcher her name, but Acalli, at the bistro, was simply amazing. We grabbed some late night snacks after attending a friend's memorial service and she couldn't have been kinder and sweeter. She made our whole stay extraordinary. But the front desk gals were awesome too! Great location central to all we needed with a wonderful back patio!! read more

Courtyard by Marriott Roseville - Beautiful back patio!! - Hotels Near Me - Roseville, California

Staff was helpful, room was clean, and the food at restaurant was tastefully. The only thing I noticed was that the shower door was not sealed correctly and the bathroom flooded while showering. read more

Excellent customer service delivered. By every. Single. Person. Could not ask for better staff. We had a hiccup in the room they took care of it immediately. Out only complaint is the beds are really hard. They need a mattress topper. Seriously felt like Sheetrock with sheets. Every other amenity was perfect. Beds are a personal preference. read more

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BUSINESS TRIP - had our leadership meeting in Roseville ! Great location at this new hotel ! We loved every minute of it !! Highly recommended read more

The hallways were very warm as if a heater was on. When we got in our room there was a bad odor and the thermostat was set on 63 and cool. Needless to say, we were sweating in the hallway and then freezing in our room. We actually had to turn the heater on to warm it up to a comfortable temperature, and it's summer time! After being at the hospital all day with my very ill father, my mother and I were just too exhausted to go through complaining and switching rooms. There should be a system where hotel staff can check on cleanliness and temperature prior to sending guests into a room that could result in a bad review. We also paid more for one room at this courtyard than for two rooms at the Hilton across the freeway where we stayed the next night. read more

This is for Miss Yolanda. I had terrible service at Residence Inn that's literally next door. Miss Yolanda was able to provide us with her last available room. I had originally booked at a discounted rate for Residence Inn that I booked in advance that they wouldn't accommodate and denied a legitimate government ID and badge and said I would have to book at a regular day rate which was double the price because they're fully booked and it's the last available room. Miss Yolanda was so nice and understanding, even though I paid more than my original booking, I was appreciative of her honestly going above and beyond to try and assist me. Thank you, Miss Yolanda. I really appreciate people like you! read more

Let me start by saying it hurts me a little that I had to two star a Marriott because generally speaking I love Marriotts! They truly are one of my go to chains when I'm looking for a fair price on decent accommodations. Unfortunately, the Courtyard by Marriott in Roseville falls short of that benchmark. I will say the staff was very friendly and welcoming so this review has to fall onto the property itself. Parking is limited, the place is apparently on the newer side but already appears fairly worn and dated, and the room kind of left me feeling cheated. Stay with me. I reserved a balcony suite. I suppose that's technically what they gave me but the balcony was so small there was barely room for two small chairs turned sideways facing each other. I'm sure the balcony had to be an afterthought. I don't recommend spending the extra money for that. Then on night one the drain in our shower stall got clogged and overflowed the shower into the bathroom. Despite several late nights attempts by the desk man the clog could not be cleared, and since the hotel was otherwise sold out, we were left shower-less until the morning when I was told the maintenance dept would be by early morning. Sadly that never happened. Not even a call. I can't speak for everyone but for me two big parts of why I would need a hotel are of course a bed, and a nice shower before getting ready for my day. I was not able to get that here! Don't get me wrong, I'm a Marriott Bonvoy rewards member. The Marriott and I are not over, but I do have to break up with Courtyard Marriott Roseville permanently. read more

We stayed in the area and booked through orbitz. The check in was easy. We came during COVID-19 so some things were closed. The room was nice. It had a comfortable bed. They used good products in the bathroom. I would definitely stay here again. read more

Courtyard by Marriott Roseville - Hotels Near Me - Roseville, California

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Stayed one night on November 3rd. We were in room 107. Room and bathroom were very nice and clean. We had a courtyard view. The only downside was, we weren't informed that there was a $12.00 parking fee. I received an email on 11/5 from my credit card company informing me that there were charges of $20.00 and $10.00 on my card. I contacted the hotel. Spoke to a woman to explain to me what the charges were. I called at 10:48 am PST. I'm putting the time down because I didn't get her name. If management reads my review they will know what staff worked that day. She came out very rude with her tone and attitude. I had to explain to her that she works as customer service and to stop the rudeness and explain to me the charges. She did apologize after. I was going to give this place a 4 star review. But because they did not inform us of the parking fee and the rudeness of the employee over the phone, that's why it's a 3 star review. read more

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I gave this place 3 stars because I understand that this is a business doing its best. However, paying attention to details ESPECIALLY during COVID might be beneficial to your customers Found a vodka bottle And stains throughout the TOP and BOTTOM sheets of the bed. They were not washed. We called the front desk to inform them of the bed (after we informed them of the vodka that someone else left) buuuut no one answered. We informed the front desk after leaving the room... :( read more

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There must have been a wedding with kids or something. Stayed on the second floor and the banging coming from the third floor was unbearable. Started @6am and went late into the night. Few breaks in-between but damn, worst sleep ever. Pay for the 3rd floor! read more

Very disappointed with the place. Spent one night at this pretty pricey hotel only to leave with bed bug bites all over me! Limited parking and did not feel safe walking in the dark parking lot at night. read more

Fairly standard, nice motel room. Service was mediocre. Didn't explain where our room was or anything about amenities or services. It also surprised me to get a $12 daily parking fee on the bill since that wasn't explained either. read more

I'm sad to realize that Marriott chain don't feel sorry for all the people like me that have been evacuated for the fires and makes people wait till 4 to get a room check in I'm here with my 2 kitties waiting since 8 am and I feel really stupid because now I can't cancel my reservation. I call to Hyatt place and they were not charging for pet fee and they said they can give me a room early and here I need to pay extra for my pets +250 the night! now let's wait more in the sun. read more

Courtyard by Marriott Roseville - My two cats and me waiting for a room evacuated for the fires - Hotels Near Me - Roseville, California

We stayed 4 nights while visiting the area for a wedding. We booked as part of a block reservation for wedding guests. Our choices were Hyatt or Courtyard by Marriott. We are typically huge Marriott fans, so we didn't think twice. 1. Beware, you are charged $12 per day for parking 2. There is no breakfast buffet. There is a food and beverage counter where you can order substandard food and drinks. 3. Happy hour means 10% off drinks, no snacks. 4. Walls in the room are paper thin, so you can hear everyone's doors slam shut. You can also hear the noise from the waterpark located adjacent to the hotel. 5. Staff was very friendly and courteous. Wish I would have thought twice. read more

Parking was hard to find under lighting. It was cold so my mom and I waited in car while hubby found out where room was located. The back of the hotel was pitch black! Entering the hotel there was not anyone at the desk greeting guests. It was after midnight when we went in, but not only did hubby have to wait a long time, but he actually went back behind to the employee area and yelled out hello. A minute or more longer he heard the guy finally come out from another door. The lobby/breakfast/bar area is small. It is somewhat trendy and updated. Room 300 smelled so bad when we opened the door that we had to turn the a/c on to circulate the air. The entry way to the room is the smallest most confined space I have ever seen that we struggled to hold door open, and walk thru, let alone pull suitcases. The room is in need of an update-it's basic like a few of the places we recently stayed. Worse situation though was that the bathroom door did not shut unless you slammed it!!! It sucked every time my mom got up throughout the night to use the restroom bec she'd wake us up. With that being said we got no sleep and had to ask for extra time. They only gave us 30 minutes. Not a good stay and would not recommend. Upon leaving I showed the very friendly young lady at the reception desk a video of the door and informed her that we aren't that close of family (sharing our potty stuff). She and the older lady had an opportunity to offer credits or something and did not. The beds were comfy but that's not enough to recommend this place at all when there is a Hilton garden right next door or another Marriott next door. When leaving she couldn't get our receipt to print and hubby did leave with a free Dr. Pepper. read more

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This is Marriott is horrible! Expensive rates and theres no complimentary breakfast or coffee in the lobby! You have to pay for everything regardless of your membership "status". Also the pillows smell and the carpet is dirty!! read more

The hotel itself is great. Everything you would expect in a Marriott except for one thing: they charge for parking. Outside an urban core, this is highly unacceptable. It's not the cost itself, it's the nickle and diming of customers just like the airlines and then claiming that it's a brand thing (not true). Parking is plentiful and free at ever other hotel in the area, including the other Marriott properties that I have stayed at in Sacramento. I will be staying at either the Marriott 5 minutes away or at another in the area from now on, where they do not charge you for parking. read more

So far so good! Reasonably priced, they have Starbucks coffee. Rooms are very clean. We are here for a tournament, and we are pleased so far. read more

I hate Yelp, but inclined to write a review because the customer service was so good. I was hungover and booked the wrong hotel (was supposed to stay down at the Galleria), but this Courtyard was so good I didn't mind staying. Front desk service was exceptional, room was great, and everyone was friendly. Thank you for your service. read more

I don't think I've ever reviewed a hotel before but this one is one of the best hotel experiences I've ever had. We reserved a block of rooms for our girls' high school wrestling team. We got a great price and the hotel was very accommodating even though we had many last minute changes. The rooms were reserved in our coach's name but he was too busy coaching our wrestlers to pull away to check into the hotel so he sent me (a team mom) to do it. Once again, they went out of their way to accommodate us even though they didn't have to. We had four girls per room so we needed extra towels and shampoo so they put a big stack of them out for us to grab as we went up to the room. They let us bring in a huge order of Thai food to feed our exhausted wrestlers after the tournament so we didn't have to drag them out to a restaurant. They let us use their bistro area without any complaint and they even made sure everybody had a bottle of water. Every experience we had at this hotel was pleasant. I got on the elevator and there was someone from housekeeping staff there and she insisted that we go to my floor first before hers. I told her I didn't mind going to her floor first but she insisted. The rooms were immaculate and comfortable. The decor was tasteful and the shower pressure was wonderful. At check out, some of us were able to get the room for a few extra hours so that wrestlers could come back to shower before the long drive back home. Again, no complaints. Staff seemed genuinely happy to serve us. Marina was a pro at sifting through all of the reservation information to pull up receipts even though we didn't even know our room numbers (kids!). She took it all in stride! :) Especially noteworthy was the excellent service we got from Nathan Porter at the front desk. He checked us in and dealt with all of our quirky needs and he did it in a really friendly manner. We also appreciated Abdullah Ali who served us in the bistro. If we ever come to a tournament in this area again, we will absolutely come back to this hotel. read more

I booked a room at the Courtyard by Marriott in Roseville, CA because the location was very close to a class that I needed for work. The location on Taylor Road is super close to I-80 and there are several restaurants in the area to visit. For me, my flight arrived late, so it was just a place to come crash and get up early for my training class. The hotel is located in an area with several other hotels. I pulled up and the place had a very large parking lot, with several open spaces. I found a spot and checked in at the front desk. The front desk clerk was super friendly and the check in process took all of 3 minutes. I was given a room on the ground floor, right next to the kitchen. The room itself was nothing to write home about, it was a bed, desk, and bathroom. This was not a the top of the cleanest Marriott's that I've stayed at in the past. So, I check into my room, and look out the window on the ground floor, and can see my car in the parking lot. Unfortunately, I also see a couple of people going from car to car looking in the windows, one of the guys was carrying a 2x4. I called the Roseville Police, and went to the front desk to let them know what was going on. It's sad that people feel like they need to steal to make it in this world. After all the excitement, I was finally able to crawl into bed and get a few hours of sleep before my morning class. The bed was comfortable and clean, the room temperature was fine. The lobby and restaurant were both very clean, the gym and pool looked nice, but I did not use those amenities on this trip. Overall, and okay place to stay in Roseville. read more

Broken elevator and dark parking lot. I tried to call the front desk but the phone doesn't work. The parking lot lights were turned off or broken. The thermostat was broken. read more

Bistro at courtyards have a great selection of breakfast and dinner items. You can never go wrong with the chicken pot pie, kaboom!!! It is plentiful and delicious! The staff here were super friendly and smiles for days! Don't get me started on housekeeping! Who does an above excellent job everyday day? Who folds your clothes when you left them on the bed or couch and didn't put hem away from doing laundry?? Who neatly placed your bathroom essentials on a towel (toothpaste, brush, eye contacts, etc.)? Definitely went above and beyond during yet stay. Sooo friendly and eager to help! Weight room had the essentials (feee weights up to 45lbs and a working treadmill), nice TV and water dispenser. Hot tub was on point. A classic stay on all levels!! Many restaurants around including several in adjoining parking lots! read more

First of all I made reservation when I got there they told me that my price would be 270 when the room should had been 110 the people were rude they had nobody to bring sheet for pull out cough they also charge 10.00for parking 4.99 to use the interment this is crazy So 309 for one night for what a bed They say one thing and do another I will never never go bank there read more

This scholar and traveler has stayed in many many hotels in the last 20 years all over the country and throughout Europe and Asia. I had a high-stakes business trip to Rocklin last week. I needed a quiet room at a quality hotel. Vanessa, the manager at the time when I came in fixed a problem with a request I had made very quickly, and her hospitality was likely among the best I've ever experienced anywhere I've traveled (including 5-star hotels). At one point, I thought I had locked myself out of my room, and I was struggling looking for my keys while trying not to drag my dry cleaning on the rug. Somehow, Vanessa was down the hall and came rushing to make sure I got into my room without me having to go downstairs to reception. She then asked if the room was okay and if my previous problem had been fixed satisfactorily. When I needed a late check out, I called the reception and spoke with Marina who was also very professional and helpful. She even asked me about my business trip and the task of what I was facing, and she tried to make sure I was taken care of. Other details of the room were taken care of such as full rolls of TP (so you don't have to worry about "sharing" the previous lodger's TP) and each corner of the bathroom was completely clean including the bathtub where I took a soothing bath. If I need to conduct business again in the area, I'll be sure to go back to Courtyard Marriott! Thank you Vanessa and Marina for your hospitality and professionalism! read more

My family and I stayed here about a month ago. I was a bit disappointed that there were no adjoining rooms and we ended up getting two rooms across the hall from each other. I didn't think it would be a big deal at first but it ended up being a pain going across the hall from room to room constantly and I'm sure we were annoying the neighbors with the noise of the doors constantly opening and shutting. We were not the only ones doing this however. There were other families in the hall that were doing the same thing so it was a loud and busy night of hearing doors opening and slamming. The upsides of our stay...the staff here was super friendly. This included the front desk, housekeeping, and the bistro. Seriously, 5 stars for the staff. They were really great and helpful. Housekeeping did a great job with our rooms. Front desk always greeted us each time we passed by. The bistro was also very friendly and very accommodating with our special food orders. The grounds in the back of the hotel were very lovely. I spent a lot of time out on the patio under the trees. On a side note, there was a woman who had made a reservation at this hotel and upon check-in found out that the pool was down that day for cleaning. Apparently this was one of the main reasons she had booked a room here and when she found out that the pool wasn't in service, she wanted to stay someplace else. The lady who was working at the front desk not only apologized for the inconvenience but also called other hotels in the area with swimming pools and inquired on their rates just to help the customer find another place to to stay. Wonderful way to go above and beyond! Overall, we were quite pleased with our stay here! read more

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We called a couple hours before our arrival and Amilo offered us a great rate (better than what we could find online) and ensured the next shift would know if we checked in after his shift ended. The hotel was clean and safe for a family of 4. Our truck with bikes on hitch were safe in the parking lot. The hotel was VERY responsive and helpful when we discovered an issue with the toilet not being sealed correctly. The staff was quick to attend to the issue safely. And offered us another clean restroom if we needed for the duration of our stay. The hotel also has a filtered water refill station for water bottles. We drink so much water and normally bring a gallon jug from a nearby store. Such a treat to have unlimited clean drinking water source in the hotel! Despite this toilet issue, we will stay at this hotel again when we visit Sacramento. read more

Stayed here in the past & it was a pleasant stay. The customer service was A1, thank you to the guy in the front desk his name starts with an A. Our reservations had a little mix up and he was happy to change and make sure we got checked in fast! Other than the elevator taking 5 mins just to go 2 floors down and slow it was a good stay! I'd be back if I'm ever in the area again. read more

We stay here for our son's basketball tournaments throughout the winter every year.The staff is what makes this hotel. They are always so accommodating and friendly. I have trouble sleeping so my husband always asks that they put us in a quiet room and they always go out of their way to find the best place to put us. The rooms are always immaculate and the beds pretty comfortable for a hotel. They have a little cafe that serves starbucks and sandwiches, breakfast foods and you can even get a glass of wine as well. Comes in great when you are in a hurry. They have a great location as it is close to the Hardwood Palace, water park, and mega shopping at the Galleria. Great place to stay for a family looking for a nice hotel at an affordable price! read more